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How To Get A Toll Free Phone Number

Updated on September 13, 2013

A toll free number is a great way to start your business since customers can call you at no cost. Of course, you would have to do some research on the best pricing instead of using your regular phone company which could cost an arm and a leg. Consumers love seeing a number on an e-commerce site because it adds credibility. They'll be more likely to call you since the business owner is the one who pays for the call. You'll be getting more business than you did before. The reason why most companies get a 1800 number is because they are also portable while easy to find. When their presence arrived, it was very difficult to get a toll free number let alone pay for the bill each month. Another benefit to having your own toll free number is that you can pay as you expand. If you are a start up business and only get 30 phone calls each month from regular customers - you can choose a standard package instead of the corporate business numbers. What I love most about this is that you can spell out your company. It's a great way of branding too. For example, you might have a car repair business so you could call it 1-800-CARFIXS instead of having a regular generated one where no one will even remember it.


Things you will need

  • Notepad
  • List of numbers you want
  • Pen and paper

Do you purchase products from websites without toll free numbers?

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In order to get your own business number, you'll need to have a cell phone or any existing phone. Companies assign them according to first serving. All major providers like AT&T or Verizon have toll free set up, but it's a good idea to do your research online. The pricing online can practically cut your bills in half. A good place to find any providers is at the SMS/800 Website at


Benefits of a toll free number

  • Adds credibility to your site.
  • Gives customers reassurance that they can contact you.
  • Allows you to take orders over the phone.
  • Be able to talk about other products with your customers.

Make a list

To get a business number that suits your financial needs, make a list of the top ten places you found. List what they offer and compare minutes along with pricing. There are some numbers that offer 2c per minute which is very cheap. Before you call or make an inquiry online, know what kind you would like and also have some backups. For example, when you get your own number - you'll want to have all the numbers you made up ready. Such as 1-800-AUTO-REPAR, 1-800-FIXI-AUTO, etc.


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    • pstraubie48 profile image

      Patricia Scott 4 years ago from sunny Florida

      Good info to know. I am not presently in need of this but you never know!!! Thanks for sharing. Angels are on the way ps