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How to Use the Better Business Bureau’s Online Website

Updated on June 5, 2011
Look for the Better Business Bureau Logo on any site you are considering doing business with.
Look for the Better Business Bureau Logo on any site you are considering doing business with. | Source

Any time you are thinking about doing business with an online business, it’s a good idea to check them out with the Better Business Bureau. I personally, never do business with any business that does not have a good BBB rating.

It’s easy to check out a business with the Better Business Bureau online. Just go to their website:

Then you just follow the instructions to find out about the business you have in mind. Check and see if the business is listed. If it isn’t, don’t deal with it. If it is, read any and all complaints and see if you think it’s worth it to deal with the business. Sometimes a business may do a very heavy volume and have 1 or 2 complaints. If the complaints aren’t serious, and/or they have been resolved, then you can feel safe dealing with that business. If they have lots of complaints and a poor rating, obviously, don’t deal with them.

Another way to find out about a company is to search your favorite search engine with the name of the company and the terms ‘complaint‘, ‘cheat‘, or ‘scam‘. You will quickly find out if there are complaints against the company you are thinking of doing business with.

Make sure any online business you are thinking of dealing with has an actual address and phone number. Call the number and talk with their customer service. Ask them about the security of the website. Be sure that everything is perfectly secure before you give out any of your personal information. If you feel any alarms going off, pass the business by.


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    • SallyTX profile image

      Sally Branche 4 years ago from Only In Texas!

      This is very, very true. These practices have saved me from ever having problems shopping online. Thanks for commenting and voting! ;D

    • jtrader profile image

      jtrader 4 years ago

      Good precautions to take. A few minutes spent there can prevent financial loss. Voted up and useful!