ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel
  • »
  • Business and Employment»
  • Business Management & Leadership

How To Be A Good Manager

Updated on February 28, 2015

The definition of a Business Manager

A good manager is a person who can lead a company employees and the business operations to success most of the times. It is a person who cares for its employees and conducts itself in a professional manner.

According to the Collins dictionary, a Business Manager is a person who ensures the running of a business by managing the work of relevant staff.

Skills required from a Business Manager

In my opinion, the most important skill required is COMMUNICATION. The Manager has to communicate on all levels:

  • Upwards - with the owners
  • Sideways on the same level - with senior peers / other managers in the organization
  • Downwards - with his / her employees

Failure in any one of these areas can cause a lot of problems for all the people involved.

3 years ago, when the financial crises hit Australia, my General Manager invited all of his employees to a meeting. The meeting was about the future of our company. An employee raised the issue: will the company survive the crisis and whether he can take out a home loan? My General Manager assured us that the company will survive the crisis and nobody will be fired. This was such a great comfort for all of us knowing that we have a fairly safe job. His action make me feel good about my job and motivated me to contribute even more to the development of the company.

A good manager knows how to solve problems positively and stives to improve its skills constantly.

A successful manager has good decision making skills. My company was recently recognized as the best company in Asia Pacific and Australia. We owe this mostly to my General Manager and his ability to make the right decisions about the business operations and ventures.

Manager- Employee relationship

The Manager can have a direct influence on the employees performance, development, employee turnover and low morale. A good manager will take the time to listen to his staff and encourage their self development. He / she will be supportive and understanding their needs and wants.

Beyond the Manager's role

A good manager cares for its quality employees. He / she will go out of their way to please those employees who are loyal and great assets to the organization.

I work for an international company. Most of the job is done on the company's premises, but every now and then we have to go to the client's site. When this happens, my General Manager sends me a sms on my mobile to wish me good luck and enjoy the day. That is so nice of him! I feel appreciated, cared for and valued. This kind of care / sms goes for Christmas and New Year too.

My General Manager does not forget anyone's birthday. He either gives us a voucher or asks us what we want and he buys that product for us. He also send out an email to the whole team asking everyone to congratulate the birthday girl or boy.

His generosity goes even further. One of my fellow colleague was diagnosed with cancer last year and he had to stop working. My Manager set up a weekly donation for him and his family to cover their groceries expenditure. He also asked all of us to contribute as much or as little we want towards the donation. He personally added his money many times to the "collection jar". This kind of actions make me look up to him and admire his actions. I am sure most of the other employees feel the same way as I do.

He is very approachable. I can go into his office when I have an issue without prior notice / appointment, provided he is not in a meeting or phone call.

Happy Management!

Conclusion

So, if you are a Business Manager, think about the above points and try to become someone that your employees will appreciate and value. Good luck!

Comments

    0 of 8192 characters used
    Post Comment

    • Magdalena55 profile image
      Author

      Magdalena Todor 6 years ago from Australia

      Hi jpcmc, I do agree with you 100%. Unfortunately not all managers want to admit the lack of communication skills or fail to see the benefits of proper communication

    • jpcmc profile image

      JP Carlos 6 years ago from Quezon CIty, Phlippines

      Without a doubt communication is a vital skill managers should have. I've seen instancs where failure to communicate brought the whole department down. It's just sad to see failure when the problem is just communicating properly.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)