Human Relations in Admin: People Skills and Anger Management
- How Good Are Your People Skills? - Management Training from Mind Tools
Find out how good your people skills are, and learn what you can do to improve them with this interactive self-test.
People Skills Self-Assessment
I scored a 56 on the people skills self-assessment; this score indicates that I generally get along with others. I found the results of this self-assessment somewhat surprising because I honestly thought that I would have scored in the low range of 16-36. My ISFJ personality led me to believe that I would have scored low on the people skills self-assessment. I have not shared the results of the people skills assessment with anyone. This self-assessment scored my people skills based on my: interpersonal communication skills, ability to manage differences, ability to manage agreements, and personal integrity. I scored the highest in interpersonal communication skills and personal integrity; I scored the lowest in my ability to manage differences and agreements. I need to work on being able to be appropriately assertive to manage differences and my ability to encourage synergy in teams. As a learner I need to work on being able to act assertive and be less introverted when dealing with a group. I plan to work on this by trying to be more outgoing at work so as to gain the skills to be able to manage differences and agreements.
- How Good is Your Anger Management? - Stress Management from Mind Tools
Find out how well you manage anger, and get advice on handling difficult situations.
Anger Management Self-Assessment
I scored a 67 on the anger management self-assessment; this score indicates that I am able to successfully manage my anger most of the time. I shared the results of my anger management self-assessment with my family and they agreed that I am able to successfully manage my anger most of the time. I was not surprised by my results because I am generally a fairly calm person and my job as an after school counselor has taught me a great deal in the way of patience. This anger management self-assessment scored me based on my ability to understand what causes my anger, my ability to reduce my angry reactions through problem solving skills and communication skills, and on how well I control my anger when I experience it. The assessment scored me the highest on my ability to reduce my angry reactions and on how well I control my anger when I experience it. I scored the lowest in understanding what causes my anger; I feel that I scored the lowest in this category because I so rarely get angry that it is difficult to pinpoint an exact cause for my anger. To improve my understanding of what causes my anger I will create an “anger log” where I will record the times, people, and situations that make me angry. While this solution may not help much in the short term it will assist me in having full control of my anger in the long run. I plan to use what I have learned about myself in this anger management self-assessment to work on improving myself as a person.