Interview Questions for Dental Receptionist
Dental Receptionist Interview Questions
These list of interview questions for a dental receptionist should come in handy and give you an idea of what should be asked, whether you're the interviewer or interviewee.
- What kind of education, training and qualifications do you have relating to working on a dental reception?
- Do you have any experience with NHS or Private treatments? Are you familiar with NHS banding and fees?
- What made you choose dental reception as a career?
- What do you think makes a good dental receptionist?
- What do you think makes a good team?
- What qualities do you think are required for the job, and what qualities do you think you can contribute?
- What do you think are your strengths?
- What do you think are your weaknesses?
- Why have you considered a change of jobs?
- Why would you like to work with this company?
- How ambitious are you, where do you see yourself in five years time and what are your career goals?
- How alike is your last job to this role that you are applying for?
- What did you like and dislike about the job?
- What do you think of the last company you worked for, how did you get on with the staff and boss?
- Why have you chosen to leave?
- How do you feel you cope under pressure? Can you give an example of a stressful situation you have had to deal with in a previous job? How did you deal with the issue and what was the outcome?
- Can you think of a time when you had to deal with an aggressive customer or patient, or complaint? What was the issue, how did you deal with it, and what was the outcome?
- A patient rings with a dental emergency, what would you do?
- What do you know about keeping dental records?
- What computer skills do you have? How do you feel about working on the computer?
- How would you feel taking payments and cashing up the daily takings? Do you have any experience of this?
- Do you have any dental nursing qualifications? If so, would you be willing to work in surgery when required?
- Are you familiar with Confidentiality and Data Protection Acts?
- Are you up-to-date with CPD hours?
- Are you willing to have a CRB check?
- Do you have references?
- What are your means of transport?
- What are your interests outside of work?
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