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Interview Questions for Dental Receptionist

Updated on April 16, 2014

Dental Receptionist Interview Questions

These list of interview questions for a dental receptionist should come in handy and give you an idea of what should be asked, whether you're the interviewer or interviewee.

 

  1. What kind of education, training and qualifications do you have relating to working on a dental reception?
  2. Do you have any experience with NHS or Private treatments? Are you familiar with NHS banding and fees?
  3. What made you choose dental reception as a career?
  4. What do you think makes a good dental receptionist?
  5. What do you think makes a good team?
  6. What qualities do you think are required for the job, and what qualities do you think you can contribute?
  7. What do you think are your strengths?
  8. What do you think are your weaknesses?
  9. Why have you considered a change of jobs?
  10. Why would you like to work with this company?
  11. How ambitious are you, where do you see yourself in five years time and what are your career goals?
  12. How alike is your last job to this role that you are applying for?
  13. What did you like and dislike about the job?
  14. What do you think of the last company you worked for, how did you get on with the staff and boss?
  15. Why have you chosen to leave?
  16. How do you feel you cope under pressure? Can you give an example of a stressful situation you have had to deal with in a previous job? How did you deal with the issue and what was the outcome?
  17. Can you think of a time when you had to deal with an aggressive customer or patient, or complaint? What was the issue, how did you deal with it, and what was the outcome?
  18. A patient rings with a dental emergency, what would you do?
  19. What do you know about keeping dental records?
  20. What computer skills do you have? How do you feel about working on the computer?
  21. How would you feel taking payments and cashing up the daily takings? Do you have any experience of this?
  22. Do you have any dental nursing qualifications? If so, would you be willing to work in surgery when required?
  23. Are you familiar with Confidentiality and Data Protection Acts?
  24. Are you up-to-date with CPD hours?
  25. Are you willing to have a CRB check?
  26. Do you have references?
  27. What are your means of transport?
  28. What are your interests outside of work?

 

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