ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

JDs Waste Company: What a waste of Money?!

Updated on June 20, 2012

Waste Company or Waste of Time

The names says it all they pick up trash because they display trashy professionalism

Professionalism as I am learning from this company is a foreign concept and quality customer service is a foreign language. I have recently relocated from Atlanta to a rural town in South Carolina. I have noticed (haven't lived here since 2001) the slow pace, but I will endure for three years so my sister can finish high school at least. I promised Mom to make sure my little sister reaches her highest potential and I will see to it. So, I will endure this new dragging feet paced town for three years.


So, I have been dealing with my mom and uncle's death, however, there are certain responsibilities that have to be taken care of. One is waste management. I am a Virgo and when I say something (much like my Mom) you can take it to the bank. So last Thursday I opened up an account with this company. They required me to pay three months in advance (ok, no problem), so I told the lady sure I would have the payment in ten minutes. I followed through and they were supposed to drop off the can as soon as possible.


Since, I'm in a rural area, I didn't get the translation that meant on their leisure time. If you require the monies promptly, then the service should be just as prompt. They capitalize on the fact that this is a rural area and they are the only company in a 20 mile radius. So, I call (I gave them Friday, Monday, Tuesday, and tell them I still don't have a can. I told her I am from Atlanta and accustomed to things being done prompt and in a timely manner.


She says, "Welcome to the South, you ain't in the city no more!?" It took every bite of my strength not to use some colorful words for this obvious, Gone With the Wind, fan. Then, she says, "We can't push your order no sooner, I told him and he will come when he can." I was very disappointed and pissed at the whole Andy Griffin attitude, so I hung up. I thought to myself, what happened to customer service and being treated like a valued customer.


Was that lost upon this lady through the thickness of her southern accent, where was her since of value in that I am a customer? Was that lost upon her simplistic country living, was her brain that fried over easy, I thought? I have worked in customer service during my undergraduate studies. I am the daughter of a woman who spent almost two decades in customer service and both parents ran their own businesses. Am I suppose to believe that all that goes out the window, because my address has changed.


I have noticed that in rural areas, there is usually one company no other competitors, so for them that translates into, we got you now and we will treat you how we want. It is as if I have literally stepped into the twilight zone of the 1950's. If you place and order on the 8th it will arrive on the 21st. I have learned and it has not even been a month, that country living is not for the faint at heart.


I think that these companies need a nice healthy dose of competition, so that the quality of valuing your customers is not lost. They have traded quality service for nonchalant rude behavior. If I had talked to a customer in that manner in which this woman spoke to me anywhere else I would have been fired on the spot. I have a low tolerance for disrespect and degrading of any kind. I hope this isn't God's way of teaching me tolerance, I do not want to learn that lesson in the South.


The way the system in the rural Southern areas seems to work is to lock people into the little monopolies, treat them how you want, and less you service them nicely, the more you will feel defenseless and dependant on them. I listened to some of my classmates give me the skinny on our hometown and I was horrified to be honest at the mindset, mentality, and treatment of individuals living there. I know my value, so the things I hear some take I refuse to stand for.


I have never been the type to sit there and take stuff lying down. I am about liberation, fighting for justice, equality for all, and respect. If you can't get with it, get out of the way. (seems harsh, but true.) The issue for me is that I am beating a dead horse. (not entirely dead, but in a deep sleep.) They have the mentality of its their way or the highway, well, so do I. I have a feeling this will not be my last battle, but best believe I am smart, young, and ready for fight for justice at anytime. My advice is simply this know the full scope of what you are getting yourself into, before you move. Research the area, talk to the locals, visit, scope out the local companies, the job market, because trust me when I say simple is not always better or even cheaper for that matter.


Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)