Leadership skills articles
Managers Failing in Coaching Employees
DDI, a talent management firm, says managers get a failing grade for helping to develop the careers of their employees. In fact, managers as coaches is one of the top five leadership skills sorely lacking in organizations worldwide. Yet, working for a bad manager is one of the top reasons employees become dis-engaged or leave their jobs. In fact, employees of a bad or dis-engaged manager are four times as likely to leave their jobs, costing companies in loss productivity and recruiting fees.
For young folks, receiving career development training is "must have." A PricewaterhouseCoopers study of Millennials found they prefer career development training to receiving a bonus by 3 to 1. In fact, over 50% of Millennials interviewed in the study say they would leave their job at the first opportunity if they don't receive this type of career development training.
The problem is that many managers are uncomfortable with the role of being a coach. They find it much easier to delegate tasks than coax employees into higher performance. Also, many organizations don't have the data to support the business case for training managers to learn how to coach. However, there is human resource data out there to support this.
According to Bersin, a research organization, over eighty percent of companies that frequently trained managers and peak performers on critical soft skills, outperformed their business goals. In contrast, only 35% of the companies that infrequently or never offered business management training received successful outcomes.