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Learning Management Systems: The Answer to Declining Employee Engagement?
For many businesses today, keeping employees engaged is a journey, not a destination. An imperative one, given that low engagement levels represent a major impediment to the success of any company.
Globally, employee engagement rates have dropped for the first time in the last 5 years, a recent study by Aon Hewitt has shown. The main factors that led to such a decline include economic and political uncertainty, as well as rapid technology advances, such as driveless cars, drones, machine learning etc. But while executives try to keep pace with this evolving reality, the average employee is overcome by insecurity and anxiety. And this threatens their full engagement at work.
Employee engagement in a nutshell
The concept of employee engagement is often mislabeled as employee satisfaction or happiness. But, more often than not, its accurate meaning goes beyond this limited description. Aon Hewitt defines this term as "the level of an employee’s psychological investment in their organization". According to research, a Say, Stay, Strive model can measure this level, based on three clear indicators:
• they Say positive aspects about their company
• their plan is to Stay at their company for an undetermined period of time
• they find reasons to Strive and invest extra effort for the company’s success
Aon Hewitt’s “2017 Trends in Global Employee Engagement” report indicates that at a global level, each of the three elements has dropped.
Engagement levels among employees vary across different regions, Aon Hewitt research also shows. For example, Asia-Pacific has seen the highest decline (-3 points) on a year-over-year basis. The main reason for this decrease? Asian-Pacific employees are no longer enthusiastic about their collaboration with peers and managers. The only way to boost their engagement is through a successful rewards and recognition program.
Europe (-2 points) comes second, followed by North America (-1 point). In the UK, the Brexit vote has created major concerns related not only to businesses` expansion, but also to job security among employees. The UK is not the only country affected by Brexit. Other European states saw significant declines in employee engagement for the same reason.
Latin America and Africa show improved engagement levels, by 3 points and 2 points, Aon Hewitt indicates. In these particular regions, political changes are the main driving force behind the increase.
LMS (learning management systems): the key to improving employee engagement
The negative impact of political, social and economic events on employee motivation is hard to estimate or control. In this context, businesses have the power to encourage a productive and positive employee experience. Supportive approaches, intensive training and development programs will always improve employee engagement. People will show initiative, feel confident in their role and trust their company has their best interest at heart.
In the digital age of the 21st century, people gain knowledge through interactions with all aspects of the environment. This is why it is important for individuals to increase their self-direction themselves. By playing a more active role in their own learning, employees gain a sense of ownership and control over the educational process. This enables them to become autonomous learners.
Learning will remain a crucial aspect of organizations into the foreseeable future. This is why learning management systems will become more important for companies whose aim is to create an autonomous learning environment for their teams. A good way to start? Identify goals, needs, motivators, resources and constraints.
And before you put the learning strategy in place, you need to assess the readiness of your organization. The path to understanding your employee`s needs in the learning process is yours to discover.