ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Manage own performance in a business environment-A personal statement-NVQ Business and Administration

Updated on July 11, 2012
livingsta profile image

Livingsta shares her positive experience in business administration, customer service and education.

Problems might occur at work for various reasons. The following types of problems have occurred at my current and previous work places.

  • Difference in opinions
  • Personality clashes
  • Value and goal differences
  • Substandard performance
  • Irritability and frustration
  • Misunderstanding
  • Poor communication
  • Refusal to cooperate
  • Difference in cultural backgrounds
  • Vulnerability, etc

At my workplace, I have witnessed problems arising due to difference in opinions and misunderstandings. When problems like this occur, I stay calm, I sit down with the person, and explain to them what the real situation or fact is, so that the misunderstanding is resolved. I state the problem, facts, and my recommendation. I also make sure that everybody’s opinion or ideas are counted, and everyone is given a chance to voice their opinions and participate in everything in the team. I make sure that nobody is left feeling not taken care of, or feel excluded.

Another problem that happens at my work place is using the vulnerable. I have made sure I speak to my manager when things go beyond a certain limit, and raise it with my locality manager if it needed be.

When working on a project or on any deadlines I keep my seniors or managers updated of what is going on and how I am progressing. I keep my manager informed of all the reports I look after every week, and all the documents I produce on a weekly and monthly basis. I think it is important to keep people informed about progress because it helps them to know what targets they need to achieve and whether they have achieved them. Also it helps to outline and set out objectives and targets for achievements. It also helps with motivation.

There can be times when the work plans can change, and I have come across similar situations various times in my job. During those times, I look through my schedule to see what has to be done and by when, and then I prioritise my tasks and prepare a timescale for the work to be completed on time with good quality.

I have made mistakes at work. The most important one that I can remember is how not naming a file correctly while saving on the computer, created a big issue. From then on, I made sure, I named the files accordingly according to contents and date so that there is no problem or error while we try to retrieve them for future references or uses.

Every employee working for a particular organisation has to abide by the codes of practice, guidelines and procedures outlined by the company. They play a key part in regulating the social care workforce and in helping to improve levels of public protection. The reasons why they should be adopted are

· The codes provide the first clear and consistent set of guidelines for any individual or employer working at any level.

· People who use services will know more about the conduct and practice they can expect from employees.

· The codes set out the standard of practice against which anyone will be assessed.

· In this way, the codes provide the basis for regulating the business. Regulation is essential to increase the protection of people using social care services and to improve the public's confidence in the social care workforce.

There are times at work, when I will have to use my own rights or initiatives to achieve certain tasks. For example when processing invoices, and amount below £500 can be processed by myself. There are sometimes instances when I will receive an invoice from a new company, and if my manager is not available, I will have to investigate around to see if that service was actually utilised by our department, and then go ahead and process it. I will have to use my skills and knowledge to make the right decision.

P.S: On a kind note, please do not copy anything submitted here and display them in your file. This has been published here, purely to help you gain an idea / understanding of what they expect you to write and how you have to write. You will have to relate to your own work area and organisation and stick with it while preparing the files. Thank you for your co-operation.

Comments

    0 of 8192 characters used
    Post Comment

    • livingsta profile imageAUTHOR

      livingsta 

      6 years ago from United Kingdom

      Wow...thank you eHealer. It is exactly 12 midnight here in the UK, and you made my day. Thank you so much for the appreciation and taking time to read my work.

    • eHealer profile image

      Deborah 

      6 years ago from Las Vegas

      Hello Livingsta, (cool name), great and informative hub. I have always found, somehow, people with separate views have always found something new or different to the table. If I actually listened to them, as you say, due to misunderstandings, I usually come away from the encounter with a new perspective. Thank you for the great hub, and keep em' coming! Voted Up!

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)