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Managerial Skills for Studying Organizational Behaviour

Updated on November 10, 2012


Human Behaviour in Organizations also referred to as Organizational Behaviour is the study of behaviour of people in an organizational setting. Management and leadership style is one of the major factors, which influence Human Behaviour in Organizations. The competence of management helps efficiency and effectiveness in the organization.

Modern management accepts that their greatest assets are the people. For this reason, they must acquire the following four skills through the study of the behaviour of these valuable assets in the Organizational Context in order to effectively and efficiently manage them.

These four skills that managers need for which they must study Human Behaviour in Organizations are:

i. Outstanding Self-Insight and Perceptual Skill

ii. The Ability to Analyze Situations Correctly

iii. The Skill to Motivate, Inspire and Lead People

iv. Personal Flexibility and Adaptability Skills

The above-mentioned skills provide the building block blocks for effective behaviour management in organizations.

1. Outstanding Self-Insight and Perceptual Skill:

Managers need the skill to understand their own behaviour styles and tendencies as well as their unique strengths and weaknesses when leading, resolving conflicts, communicating, etc. They must also, grasp the fact that what is comfortable for them may not be the best fit in all situations. This skill also makes them aware of the fact that the assumptions they make about the people around them impacts on their decision-making.

Armed with this skill therefore, managers are better placed to understand what employees have to offer, what motivates them, and why they behave as they do.

2. The Ability to Analyze Situations Correctly:

Effective behaviour management also requires the skill and ability to analyze the context accurately, because, people do not work in vacuum; they operate in multi-layered organizational situations that include groups, task requirements, organizational culture and the competitive environment.

Excellent managers need these analytical skills in order to be sensitive to these all-important factors that need to be sized up in each situation.

3. The Skill to Inspire, Motivate, and Lead People:

Managers through the study of Human Behaviour in Organizations develop the ability to inspire, motivate, and lead others. This could be achieved by being able to develop personal sources of power and then leverage them to influence subordinates in a positive way.

The influence tactics used could range from a rational argument presented in understandable form to a persuasive vision of the future that appeals to the employee’s emotions.

4. Personal Flexibility and Adaptability Skills:

This is one of the biggest behaviour management challenges. The ability of the manager to adapt to situations, especially when they require stepping out of his comfort zone. Some managers cope by seeking only those situations where they will feel comfortable.

These days, managers find themselves in situations where they need to be flexible and adaptable enough to either stretch and challenge themselves in their weak areas or leave when the time comes for greener corporate pastures.

In conclusion, I will say that the managers who have the understanding of the principles and the practices that work in Organizational Behaviour are more likely to develop these skills.


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