ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel
  • »
  • Business and Employment»
  • Small Businesses & Entrepreneurs»
  • Marketing for Small Business

Marketing Strategy That Puts People First

Updated on May 18, 2015

Towards a New View of Marketing

Be a connector of People -It is more important that you take the time and energy at an event to introduce and edify people to others. In order to do this properly, you really need to know the positive attributes of the person you are introducing ... The group will begin to respect and appreciate you. This also begins the process of trust and we can all agree that trust is a key ingredient to earning clients. - from Keys to Networking #1 The Power is in the Seed not the Sower.

Marketing is inherently people driven and never stagnant. A distinct blend of both art and science, effective marketing strategy requires finding ways to deliver exceptional value by fulfilling the needs and wants of others.

Marketing strategy draws from psychology, sociology, and economics to better understand basic needs and motivations—whether they are the organization’s customers its employees, or its stakeholders—people serving people.

Labit: "Be a connector of people"
Labit: "Be a connector of people"

Change Is Inevitable

People change. So do companies, organizations, communities and nations. What works today might not work tomorrow. Products that are popular today are forgotten next week.

The lack of concrete rules and the ever-changing economic, sociocultural, competitive, technological, and political/legal landscapes make marketing strategy a vital subject. No other business function focuses on developing relationships with customers. Customer loyalty increases sales. It creates profits and builds your brand.

According to The Gartner Group, 20% of your existing customers generate 80% of your profits. The key for any businesses to survive and grow goes beyond merely acquiring new customers. You need to build a sustainable sales stream of existing ones.

A perfect marketing strategy that is executed perfectly can still fail. Sometimes, organizations get lucky and are successful despite having a terrible strategy and/or execution. The nature of marketing can make marketing planning frustrating.

Optimize Your Efforts

"Networking events have become much more than a place to throw out your business cards over the proverbial rubber chicken," writes business storyteller Julie Barnes. "They have evolved into groups of individuals where making a real impact in not only their business community, but their community as a whole has become of the utmost importance."

A great example of this is the Boise-based company, Local Impact Zone (LIZ), which provides a free social marketplace with resources to support its members while fostering a sense of responsibility to help each other grow.

"This culture of giving first to empower the law of reciprocity is not only sustainable long-term, but has the tendency to lift the community at all levels, says LIZ CEO Brett Labit . "Being unified means that we care more about being reconciled than right. I personally have found the best path to unity is to consciously remove expectation, judgment, manipulation and control of others and allow them to be who and what they are. The law of reciprocity says that if I extend this freedom to others, in time, freedom is what I will receive."

The Customer Relationship Era

American business history is divided into four overlapping periods: the production era, the sales era, the marketing concept era, and the current customer relationship era, according to marketing professors Roger Kerin and Steven Hartley.

The production era includes the period up until the 1920s, when buyers were willing to accept virtually any goods that were available. The central notion was that products would sell themselves. The sales era lasted from the 1920s to the 1960s. Manufacturers found they could produce more goods than buyers could consume, and competition grew, so the solution was to hire more salespeople to find new buyers.

In the late 1950s, the marketing concept era dawned when organizations adopted a strong market orientation and integrated marketing into each phase of their business. In today’s customer relationship era, organizations continuously seek to satisfy the high expectations of customers—an aggressive extension of the marketing concept era. This is increasingly done through social media and social networks.

Free Range Studio CEO Jonah Sachs, who has helped hundreds of social brands and causes break through, put it succinctly: “Good marketers see consumers as complete human beings with all the dimensions real people have.”

Comments

    0 of 8192 characters used
    Post Comment

    • profile image

      Shel Horowitz 3 years ago

      Great to see someone else taking a "people first" approach to marketing. Interestingly enough, in 2003, I published a book with the subtitle, "Marketing that Puts People First. That book evolved into Guerrilla Marketing Goes Green, published by Wiley. I got the rights back recently and it's now available only at http://guerrillamarketinggoesgreen.com

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)