ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

More about 360 Degree Performance Appraisal

Updated on December 3, 2011

One important and modern method which can be used to appraise the performance of an employee is to use 360-degree appraisal. First developed and used in a more formal way by General Electric Company of USA in 1992, this method has attracted attention of many more companies.

360-degree appraisal is the process of systematically gathering data on a person’s skills, abilities and behaviors from a variety of sources like- from the manager,from peers, from subordinates and even customers and clients. In 360-degree appraisal, besides appraising the performance of the assessee, his other attributes such as talents, behavior, values, and technical considerations are also appraised. How appraisal information is collected from various sources in 360-degree appraisal is presented below:

Appraisal by Superior: In 360-degree performance appraisal the superior appraises the employee on various dimensions of the job as may be decided. There are three reasons why the immediate superior must appraise the performance of his subordinates. First, he is more familiar with his subordinates’ performance. Second, he understands more specifically where his particular subordinate lacks which may be overcome by training and development. Third, because of the nature of authority relationship, the superior is responsible for getting the things done which necessitates appraisal of his subordinates. However, many biases are likely to emerge in his appraisal, further, he may not be aware fully about many behaviors of subordinates which may be important for appraisal.

Appraisal by Peers: Peers of an employee are in a better position to evaluate certain aspects of his behavior. Since the employee is more closely linked to his peers at the workplace, they may be able to appraise his contribution to the group efforts, interpersonal effectiveness, communication skills, reliability, initiative, etc. however, in such an appraisal, biases are likely to emerge specially if the appraisal results are used for deciding rewards. Further, appraisal may take the shape of give and take in which there may be reciprocal appraisal. You rate me
good, I will do the same for you.

Appraisal by Subordinates: Subordinates can appraise their superior in terms of how he facilitates their working, delegates authority, allocates work and resources, disseminates information, resolves interpersonal conflicts and shows fairness to them. However, how objective this appraisal is depends on the liberty to which subordinates enjoy in appraising his superior.

Appraisal by Clients: An employee’s performance is evaluated by the clients who interact with the employee. These clients may be suppliers of inputs or customers of output. These clients may rate the employee in terms of his providing services to them, his cooperation, courtesy, dependability and innovativeness.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)