ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

New Lower Price

Updated on December 29, 2013

It happened again

The loudspeaker crackled, "Frank, Emilio (not his real name) wants to see you on aisle nine." I freeze when I hear my name on the speaker at work. For background on this you'll want to read my earlier hub about my experiences at Home Depot. In that hub I mention an Assistant Store Manager who called me out on a mistake that cost the company some major bucks. I had also referred to a couple store associates giving them new names, Beth and Rick. Well, the article circulated around the store and we all got a good laugh. All, except this Assistant Store Manager. In mock offense (I think it was mock) he chided me. "How come you didn't give me a name? Next time you write you need to give me a name. Emilio will do." By the way, since that last hub, Emilio has been promoted to Store Manager. I understand its rare for an Assistant Store Manager to be promoted to manager in the same store. But Emilio's a special guy.

So now Emilio, the just promoted Store Manager, wants to see me on aisle nine! I lumbered over toward aisle nine wondering, "What'd I do this time?" Emilio motions me over to a couple of big poster board price signs I'd worked on a few days earlier. With typical good humor he exclaimed, "Can you believe we have associates who would stick a new lower price label on top of the original sign?" "Yea, I did that! I thought it looked pretty cool," I responded. Emilio shuddered, "We don't do that here. You replace the whole sign.


I said it rather meekly and offered to fix it. "You do that." There was never any hostility, no threat, just good humor. He moved on with a big smile on his face; and I, a bit smarter Home Depot associate.

Now I had my reason for doing what I did. I figured I'd save the company some waste by utilizing the original sign. I also thought that plastering the new lower price tag over the old one would draw the attention of customers to the really good deal we offered. I was also in a hurry and a little lazy (maybe).

He's the boss, I'm not

While I had my reasons, it never occurred to me to offer them to Emilio. It would have been defensive and uppity. Frankly, I didn't loose much sleep over the incident. After all, Emilio had been around a lot longer than I. Besides, he's the Store Manager, I'm not. I figured that thousands of dollars had been spent on marketing research that justified never pasting a new lower price tag over the old one, so that the old one could still be seen. Or maybe, Emilio just preferred it his way.

When the lines of authority and responsibility are clear and known it's possible to deal with issues and move on to the next thing without the least heartburn. That's an obvious principle that applies to all human institutions. Life and work moves on smoothly when we keep it in mind.

He's God, I'm not

So if it is so obvious at Home Depot and other human enterprises why do we have such a problem applying it to life in general? There's a God who created the world and superintends all that comes to pass. He has proven both his power and love by sending Jesus Christ to pay for our sins and draw us back into friendship with the Creator.

And yet we often question his wisdom and find fault with his actions. Whether it be an illness or the loss of a job or some other untoward event, the usual first response is "Why me?" Unless God humors us by giving us a satisfying reason we feel quite justified in distancing ourselves from him. After all my God wouldn't do that!

Comments - I'm listening

    0 of 8192 characters used
    Post Comment

    • liftandsoar profile imageAUTHOR

      Frank P. Crane 

      6 years ago from Richmond, VA

      Thanks for stopping by charmike4. I've had a really good year at HD. Of course my mistakes have been an opportunity to learn. There are a few other in my subdomain that feature experiences at HD.

    • charmike4 profile image

      Michael Kromwyk 

      6 years ago from Adelaide, South Australia

      Hi liftandsoar. This is an example of when a little bit of servant leadership from your boss(es) could have helped to have an even better outcome. By coaching you adn showing you exactly what they want you could have increased your output in a quick turnaround. Your story had me hooked. Great hub! Cheers Michael


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)