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Peace and Quotas

Updated on December 18, 2018
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Finance consultant with over 15 years of experience public and private sector consulting.

The Situation

So I have been working as a senior finance consultant in a large government department for over a year. I have done several contracts for this group and there is a good reason why they keep bringing me back. Competence and trustworthiness.

The project the team is working on is very high profile and complex and we are at a point where we have to provide department wide training to all of our regional counterparts. In preparation for that traing we are in day long sessions to review the training material.

The Quota

It was in one of these meetings that I made peace with myself on the fact that with this client there is no point in trying to provide detailed expert advice and both the client and myself would be just as well served if I measured my daily success based on a specific quota. In my estimation that quota is around 6! At this point you might be thinking 6 of what? Well 6 of anything, today it happened to be 6 comments related to the proposed training material. At any rate its all the client can handle without their heads exploding!

Psychological Warfare

I don't really get this whole thing from the clients perspective. Even after all the years I will never understand why or how a client can pay a consultant boat loads of money to show up everyday, try to provide them with whatever it is they want or need, and if you do succeed in providing something, they trash it in favour of their own ideas. Even worse they file your stuff and recall it later and call it their own. This in my mind is so disrespectful, counterproductive, and a complete waste of everyone's time.

I'm not a psychologist but it could be that I'm dealing with a bunch of employees who are trying to get ahead and to do that they are fighting on a daily basis to meet the requirements of their performance management agreements and if this means disrespecting people, and demeaning them in every way possible just to get ahead then that's what they will do.

The Bottom Line

At any rate, it's a sad situation when a highly paid expert consultant has to downgrade their output based on feedback from a client that doesn't have a quality solution in place!

So from a pure consultants survival perspective 6 is the magic number and my feeling is that its their money and they have placed value on the spend not me!

© 2018 Rogue Consultant


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