Principles of innovation and change in a business environment
1.1 The purpose of innovation in a business environment
The purpose of innovation in a business environment is to be constantly trying to improve the business. By innovating you can come up with new ideas that may benefit the business, this can be crucial to making the business successful. Innovating isn't just about thinking of new ideas but also making changes to something already in the business, it could be changing the way you do something e.g. a new process for booking in jobs to make it more time efficient and precise.
2.1 The purpose of reviewing existing ways of working
The purpose of reviewing existing ways of working is to look for improvements. By reviewing the ways you work you can look at all the good and bad points and try to think of a way to improve them. Positive ways of doing this could be by writing out a step-by-step guide on how to do something and going into detail about the pros and cons for each step to make sure nothing is missed or there is nothing that is preventing maximum performance for that specific way of work.
2.2 The benefits of working with others when contributing to innovation are:
- To get as many possible ideas
- To hear more people's opinions on certain ideas
- To come to a group decision about the best idea
- To help each other understand different ways of doing things and why it will improve it
- So everybody understands what has been discussed and no one is left unsure because of lack of communication
2.3 How can positive attitudes support innovation?
Positive attitudes will support innovation, if someone has a negative attitude then this can impact the views of other people. If someone has a positive attitude then it can benefit the innovation process by enabling people to be more open minded and take into account as many different ways of doing something, this will then allow them to pick the best one. Behavior is also important when it comes to innovation, e.g. is someone is not willing to listen to other people's ideas or not willing to accept them and only thing that their ideas is best then this can cause tension between colleagues and inhibit communication which can result in the business success falling because no one is willing to brainstorm ideas to pick the best one
3.1 The reasons for change in a business environment
The reasons for change in a business environment is to ensure that the business is running as successfully as it possibly can. For example, if there is a problem with the way that people are gathering information from customers about jobs that are being booked in then the process for talking to customers should be changed, either by creating a question form to follow when talking to customers or by doing a checklist before ending the conversation.
Other reasons for change are to keep both the business up to date with the most recent ideas and ways of working.
3.2 The implications of change for an organisation, teams and individuals
The implications of change for an organisation, teams and individuals is that people may not be aware of the changes that have been made, therefore they could carry on working in the old way which can affect the business. Another implication could be that it could take a while to get used to and therefore could affect the rate and standard of work. One more implication of change could be that individuals may not like the change and that can cause tension or arguments between colleagues.
4.1 The purpose of planning change
The purpose of planning change is to ensure that the changes you are going to be making are not going to disrupt the business in any way, that it is not going to be worse than the procedure already in place and to make sure that everybody is aware of the change that is going to be put in place and if any training etc. is going to be required it can done beforehand.
4.2 The purpose of effective communication when making changes
The purpose of effective communication when making changes is to make sure that everybody agrees that the changes are for the best for the business. Also so that everybody understands the reasons for the change, when the changes are going to be made and why. Communication is also effective when making changes because some people may need some questions answered when these changes come into place and if these questions are not answered it could cause big problems for the business.
4.3 Types of problems that occur when making changes
The types of problems that can occur when making changes can be communication problems, this can be bad as if there is a lack of communication then employees may be working in the wrong way which could cause big problems for the business. A way of dealing with this problem could be to arrange staff meetings with every employee to go over the changes being made, it is important that there is a question and answer session to give employees chance to clear up anything they do not quite understand straight away instead of doing the work wrong.
Another problem that can occur when making changes could be that employees are not happy with or do not agree with the changes being made. A way of dealing with this problem could be by having a conversation with the employee/employees that are unhappy and discussing why they are unhappy and explaining the changes in more detail to help them come round to the idea.
4.4 The purpose of reviewing and evaluating change
The purpose of reviewing and evaluating change is to make sure that the changes that have been put into place are benefiting the business and that no other changes need to be made. If changes are not evaluated and reviewed then it may affect the business and if they are reviewed and evaluated then everyone knows exactly how the changes are affecting the business and if any other changes need to be made.