The 1 Brick At A Time Way To Increase Productivity
Although the great wall of china is more than 2,000 years old and stretches 4,500 miles, it's actually a series of walls that were built and rebuilt by different dynasties over the course of 1,000 years. Many people and numerous materials created this engineering feat brick by brick. Likewise, much time and effort goes into sustaining and increasing productivity in business. Three of the most important components are knowing your management style, building trust and solving problems efficiently.
The First Brick: 'Know Thyself'
"What is not fully known is not possessed." - Goethe
In the 1920s, Carl Jung, the Swiss psychoanalyst, wrote extensively about behavioral functions. You may have taken the Meyers-Briggs Analysis or another personality test. Beyond that, what do you know of yourself? What do your employees think of you? One step further, your family? The more you know about your management style and how others perceive you, the more effective you can be when helping employees increase productivity.
1. Manager Stereotypes
Stereotypically managers have been classified as the bully or the pleaser. The bulldozer believes 'it's my way or the highway,' and the dysfunctional pleaser is so afraid to confront that whatever they say is so non-direct that nobody gets it. You can project fears onto a relationship without knowing it. Therefore a certain predetermined level of self-awareness is extremely crucial.
The instrument of effective leadership is optimal use of your mind, body, and emotions... your delivery system. If your employees don't like your delivery system, they aren't going to follow your lead.
The manager who believes 'Don't rock the boat, don't confront' will do poorly or will likely resort to manipulation. Straightforward expression done with reserve is effective, and manipulation foils effective leadership. Managers should:
- Determine their liabilities and strengths and strive for balance.
- Be honest about problems with their leadership style so that it will improve.
- Get a personal coach who will help you communicate more effectively, rather than having a defensive or pleaser posture toward employees.
2. The Domino Effect
Top performers in any field typically know themselves and know how to deal effectively with their liabilities and strengths as well as different personality types. Just as people differ, so will the way that you treat people. Someone outgoing who is consistently late will require more assertive management than someone quiet and periodically late.
The most important customer is your employee. The way the employees are treated is exactly the way that they will treat the clients. Your mood determines a lot in the workplace, perhaps more than you realize. If you have the tendency to manage by intimidation, your employees might also have the tendency to treat customers that way. And if your customers aren't treated well, it's only a matter of time before they get to know your competition firsthand.
3. Servant Leadership
A professional recently shared his impressions about a Fortune 500 CEO who was known for serving employees. Before the CEO left work one day, he noticed an employee sitting on the floor with papers everywhere.