ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel
  • »
  • Business and Employment»
  • Human Resources (HR)

The Catalyst for Organizations' Success (Second Cut)

Updated on January 14, 2014

Training as an Avenue for Dialogue between Employers & Their People

According to the published work of John Hutton, John Denham, Brendan Barber and Richard Lambert entitled, “It’s Time to Talk Training : How to Develop a Dialogue On Skills at the Workplace” which was published last July 2008, workplace dialogue is a two-way process linked to action. They further explained that, “It is vitally important that employers and the workforce are fully committed to this process and ensure that structures and resources are in place to act on what is agreed.” An example of this is the daily feedback system of a superior to his subordinate, performance appraisals, union negotiation & bargaining, staff surveys, team briefings, management’s open door policy, workforce group discussion and the likes. The research group was able to collect ten relative case studies about successful organizations that were able to establish this workplace dialogue. I have lifted from their research the keynotes of their findings from the two of these organizations. They are as follows:

(click column header to sort results)
Company  
Escrick Park Estate  
Location
Yorkshire & Humberside
Challenge
Growing cynicism and dissatisfaction among workers
Training Strategy
Staff are encouraged to voice their opinions, make suggestions and raise their concerns on a continuous basis.
Formal & Informal Structures
Twice-yearly appraisals, Weekly team strategy meetings, Monthly-organisation-wide meetings
Results
The company has been able to reduce its reliance on external contractors for specialist task, staff turnover is very low and the credibility of key areas of the business has improved.
Contributing Factors to the Success
The company managed to provide a culture that is open, frank and genuine throughout the whole dialogue and most importantly brought out tangible deliverables to the organisation.

The growing cynicism and dissatisfaction of workers from Escrick Park Estate really showed a threat to the company’s operation. It is truly impressive that instead of opting to ignore these increasing doubtful workforce, they managed to come up with a genuine dialogue to discuss every little issue each one of them has and deal with it accordingly. The company made an extra effort not just to gather them and hear what each one has to say but also come up with visible outputs. This proved that the dialogue or group discussions occurred were not just lip service but rather a commitment that they continue to materialize on.

Company
Hydrasun Manufacturing Company
Location
Aberdeen
Challenge
The company aims to be a market leader and an employer of choice but there are staffs that are not totally focused with their job roles and service solutions.
Training Strategy
All managers and team leaders have been trained in the delivery of performance reviews and individuals complete learning logs that provide evidence of learning and competency that meet the PDP (Performance Development Plans) objectives.
Formal & Informal Structures Used
Managers briefings, team briefings, daily briefings, performance management reviews using PDPs or Personal Development Plans
Results
This leads to the development of a more highly-skilled staff that offer a more flexible service which in turn has brought more business. Employees feel more confident in their job roles and know that they are working to be accepted in the industry standards.
Contributing Factors to the Success
They used a training strategy that engages the learner to be aware of the deliverables that motivate them: external accreditation, scope of progression and transparency of grades and rewards.

Hydrasun’s employees were able to undergo a self-directed learning where they always make it a point to achieve their development targets using their PDPs (Personal Development Programs). This gives them a nudge to keep doing their best because their career growth is precisely in their hands. The company can just support their whole work-learning experiences and promote them as reward for a satisfactory work done.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)