ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

The Power of Superior Quality Relationships

Updated on August 18, 2014

Build Trust

To build strong relationships with your staff you have to start by building trust. And as a manager you need to demonstrate to your staff that you trust them as well as wanting them to trust you.

If your staff feel that you are looking down at them and only ever tell them what to do, instead of showing them what needs ot be done and working through any issues with them, then they are only going to be very defensive and distrustful of you.

Always act in a way that is not going to harm the relationship that you are trying to build. Once damage is done and a separation is built between you and your staff, it is going to be very difficult to bring them back on your side, just in the same way that it will be difficult if not impossible to bring a customer back on side that you have chased away.

The three key things that you need to remember:

1. Always be sincere and honest

2. Make certain that your words and actions do not harm

3. Have the patience and invest the time in the relationship.

Strong Relationships are Key

Strong relationships build strong businesses. If you have great relationships with your customers then they are goign to want to keep coming back and working with your business.

The same applies to your staff. The saying that "People don't leave companies, they leave bosses" is a very real one. A common mistake that managers make is thinking that their staff cannot desert them as easily as their customers can and this is even more costly an outcome for a business.

You are always going to struggle to get people to behave in a way that thjey don't want to and to do things that they don't want to do, so it is far better to focus on working with your staff to get them to do the things that they want to do.



Think about how you would get joy from your pet that you are training. Positive relationships are ALWAYS better than negative ones.
Think about how you would get joy from your pet that you are training. Positive relationships are ALWAYS better than negative ones. | Source

Accentuate the Positive

When managing staff one of the biggest mistakes that managers make is to focus on the negatives and what someone has done incorrectly, rather than focus on what they are doing right.

Positive reinforcement is often seen by managers as a sign of weakness, rather than as demonstrating that you recognize the efforts of your staff and appreciate the good job that they are doing.

Ask yourself, Do you know what motivates your team and have you ever made any effort to find out? If not, then look at their overall performance and see if that is a contributing factor to not getting the most out of all of your staff.

If you have staff that have to do very repetitive, boring work, it is important that you as the manager ensure that they remain interested ans involved in the process and the way that you do that is to remain interested in them and how they are going.

Do you take the time to build trusting relationships with your staff

See results

Redirect

If you see one of your staff doing the wrong thing, or has already done the wrong thing, rather than swooping in like a bird of prey going for the kill, approach the situation like a friend guiding them the way to do the correct thing.

Staff members that are fearful of their manager will have little trust and will not hesitate to abandon you and your business, with all of their corporate knowledge, at the first opportunity.

Always remember to think of your staff as you would think of your most fickle customer. Treat them with respect and dignity and they will treat you in the same way.

We all know of staff that have left companies because of terrible managers and we hear of the cost to that company when that happens, so make sure that your business doesn't suffer the same fate for the same reason.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)