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Working for Tutor.com - Review

Updated on November 24, 2012
5 stars for Tutor.com

Is It Worth A Look?

So, you have been Googling online jobs and you happened to stumble upon the website tutor.com. Naturally, a few questions popped into your head so you are seeking answers.

Is it a scam? If not, what is the hiring process like? What are my chances of getting hired? How many hours can I work? What is the pay like? What is the JOB like?

Well, I happen to work for tutor.com (no, I was not asked to make this review) and I can tell you right now: It is NOT a scam! I could list all of the proof on their website that clearly provides evidence they are the real-deal, or I can just tell you that for the past 6 months I have gotten my paycheck on time, every time with NO issues.

The hiring process: Their hiring process is fairly quick and painless if you have strong knowledge of one of the subject areas that are available. Also, you have to currently be in college or be a college graduate to have a chance at acceptance. Basically you sign up, take tests over the subject area/areas you want to tutor (ranging from Math to English to Career Help), go through the average application questions, give permission to do a background check, and wait. The subject tests are not easy; they make sure you know what you are doing. Students want quality help, and tutor.com ensures that they receive it. The background check doesn't take fairly long to come back. If all goes well and there is an opening, you will be scheduled a "mock session" which is basically a 1-on-1 interview of your ability to tutor your chosen subject. If you pass, welcome to tutor.com.

Chances of getting hired: If you pass the exams, have a clean background check, and pass the mock session, you are in good standing. They do, as you would imagine, have a wait list. This list could be so extensive that you may not get welcomed in for half a year, or you could become a tutor the following week. I waited 3 months before I was taken in.

How many hours can I work: 30 hours a week. There are a few "levels" of tutors. You start out as a probationary tutor and have a certain amount of time to prove yourself. If you succeed, you are promoted (yes, pay raise too) to Level 1 tutor status. There are 3 levels, which you will learn the specifics of if you get hired. Each level has a specific day of the week that the schedule opens up, and it is a first come/first serve basis. You are allowed to schedule 5-10 hours a week (depending on usage levels) to make sure you get some time in. After every level has had an opportunity to schedule some hours, the remaining hours are free for everyone to snatch up. If you didn't get to schedule the amount of hours you wanted, don't worry! You can "float", which is where you sign in and wait for extra students to be routed to you.

What is the pay like: This will be explained in your contract, but I will say that it is above minimum wage. As a matter of fact, you can earn a pretty decent income if you work hard and receive good ratings because they have an amazing incentive program. During your scheduled hours, you get paid (a lower amount) when you are just sitting, waiting on a student, doing nothing. But you still get paid, so there's nothing to complain about. The pay increases once you have connected to a student. When you are floating, you only get paid when you are connected with a student, but not while waiting, and the pay is the same as if you were scheduled and with a student. This is an independent contractor job, so no benefits.

What is the job like: I have honestly had an incredible experience. If you are good at tutoring, respect your students, and respect tutor.com by being on time, you will love your job. The entire staff is nice, your mentor (the past 2 I have had at least) should be awesome, and you get to schedule your own hours. When my daughter got sick and I missed a couple shifts, they were understanding and wished for her to get well. Like I said, if you are good to them and the students, you will be treated wonderfully. You do have a mentor who will review your ratings, student comments, and sessions every few weeks so make sure you are always performing at your best.

Overall, I give tutor.com a 5/5. Good pay, great support, flexibility, and the feedback you get from students sometimes is so uplifting (although you do get the occasional student that hates schoolwork, but that is to be expected).

If you have any questions, feel free to ask! If you decide you want to give it a go, feel free to use me (Cailee Nunn) as your reference!

Comments/Questions

Submit a Comment

  • Cailee profile imageAUTHOR

    Cailee 

    4 years ago

    Hey there princediving!

    I have read that a few tutors have had an experience similar to your own and that really bums me out, but I have noticed there is also a pattern with attitude and writing (communication) ability in all of the posts complaining about the service; I worked for tutor.com a total of 14 months and I never had a single problem. My Supervisor was super constructive, while at the same time positive and encouraging. I did have some sketchy sessions now and then, so I have to strongly disagree with, "if you have 99 sessions rated as good or better, but you have one session marked bad...the mentors and supervisors will brand you as a poor tutor." This is not true at all; if you are "branded" as a poor tutor, you are likely not producing work at the standard you think you are since the students are the ones who give the ratings. Hard pill to swallow, but it's reality.

    Also, to touch on another note in your comment. There will always be people in this world with nasty attitudes; you need to learn how to effectively handle the attitudes and help turn the session into something more pleasant. More often than not, I had students who were pleasant and many of them were extremely complimenting toward me. It's all about how you approach the sessions, what attitude you bring (I was always very excited and optimistic toward all of my students, rather than bland), and how effective you are with your teaching style. If you felt that most of your students weren't pleasant out of 100+ sessions, you either have incredibly bad luck or you may need reevaluate your communication tactics and discover where the true problem lies.

    Lastly, yes, there is better pay out there. There's always "better pay out there" no matter who you work for or what you do. As for the statistics you provided: Students pay about $40 for an hour of tutoring (as you will see on the pricing page), and tutors are paid $9-13 an hour on top of incentives for doing great work. If you are an excellent tutor and you get in a good amount of sessions, you could make $10-14 an hour. I have not heard of any other online tutoring company that pays independent contractors (most are college students without a degree yet) a comparable wage. If you think 25% is a poor statistic, I suggest you do some outside research and look at the statistics for other jobs you could get like McDonalds, Sonic, or any other industry haha. You will find the numbers appalling; tutor.com is an excellent opportunity if you can handle it. One last note: If a student is paying $40/hr and feels like they aren't getting quality mentoring, the attitude is completely understandable.

    That being said, if you aren't passionate about teaching and can't deal with negativity and criticism, it's definitely not a good choice for you or any other individuals with the same mentality.

  • profile image

    princediving 

    4 years ago

    I use to work at tutor.com. First, for the student, it is probably a good place. For the tutor, there are better places out there. First, the scheduling is an absolute pain. And, the main office knows it, and they refuse to do anything about it. Second, for example, if you have 99 sessions rated as good or better, but you have that one session marked bad, that could just be from a typo from the student or just a crazy student, the mentors and supervisors will brand you as a poor tutor. If the tutors treated their students like the mentors treated the tutors, there would be no students left for the company. The mentors talk constantly of being positive with the students, but they are constantly negative to the tutors themselves. Some students feel negative just getting an incorrect answer; we are supposed to be held accountable for that? I even had a supervisor tell me that, with a statement I made during a session, the student "could take it as being negative". "Could"? We are suppose to be held accountable for what a student could take as negative? Sorry, not for me. There is better pay out there. I found out that tutor.com is keeping about 75% of what the students/libraries pay for sessions, paying out only 25% to the tutors. Other companies will pay out 50%, even as high as 75% to the tutors.

working

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