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So You Want To Be An eBay Trading Assistant?

Updated on May 25, 2013

(Or how I got to Here from There)

What does it really take to become an eBay Trading Assistant?  Maybe not as much as you would think... or perhaps more than you are willing to commit.  Come along with me as I relate my personal journey from buying collectibles to Trading Assistant.  You'll laugh, you'll cry, you'll tell your friends (I hope!)!!

For those who may be wondering... a "Trading Assistant" is a consignment eBay seller. Someone who is willing to sell, for a commission, something owned by another person. They do the work, you share the proceeds for their efforts.

My Journey from eBay newbie to Trading Assistant

(or How I Actually Got Here From There - the abridged version)

First things first -- this is not a definitive guide to Trading Assistant super stardom. Following exactly in my footsteps is not likely to gain you anything except the ability to walk exactly as I do... and that ain't always pretty.

This lens is meant to be is a narrative, humorous if I'm lucky, informative if I do well, of my journey from simple buyer to Trading Assistant. I'll share some of my better decisions and some of my more interesting mistakes.

I cannot tell you if being a Trading Assistant is for you - only you can determine that. What I can do is try to relate some of what I went thru on my journey. Your journey is sure to be different, but that's the best part!

So pull up a chair (what? you're already sitting? Good!) and relax... because in the words of that really wise person who's name I can't recall: What A Long Strange Trip It's Been!

Starting out as a newbie

(or Just What Is This eBay Thing Anyway?)

My online experiences started in high school, in the mid 70's, continued thru college, and on into my first career as an IT Consultant. Then came The Internet and everything started to change.

Buying and selling online was nothing new - I'd been doing in on various BBS networks for years, buying new(er) parts for the PCs I was building and selling off the parts I didn't need. When the Internet first showed up, I really didn't pay that much attention - I was quite happy where I was!

Then someone told me about this new trading site called EBAY - said you could find some pretty good deals there. So, along with needing to be able to look up documentation for all the old(er) components I was buying, I thought it was about time to give this Internet thing a try.

1997 saw me finally creating a permanent ID on eBay - my earlier IDs got lost in the shuffle thru various ISPs. What I found was a great place to buy all kinds of things - not just PC stuff, but collectibles as well, stuff from way back when I was a kid!

From Humble Beginnings Come Great Things!

(or: My First Successful Product Sourcing Venture!)

It was in 1999 that I was officially Hooked. I was gassing up my car and noticed some interesting Pepsi bottles in the station - Elvis on one side, the Pepsi logo on the other, and a glass bottle to boot! So I bought a few... two for my Pepsi collection, two for my parents who were fans of Elvis. No biggie, right?

When I got home, I was curious to see if these bottles were on this new eBay site. What I found set my course for my next career: These exact Pepsi bottles were being sold on eBay for $15 or more... PLUS shipping! I had paid just 99 cents plus local sales tax!

When all was said and done, I had purchased 5 cases of 24 bottles each (120 bottles total) and sold around 50 of them... paying for all the bottles and putting some nice change in my pocket in the process.

And I was officially HOOKED.

(What happened to the rest of the bottles? Some became gifts, but most are just waiting... waiting for the right price for a true Elvis collectible, sold by the original purchaser, shipped from Memphis. What collector could resist that? Besides, there were some 10,000 bottles produced... and I need more of them to get lost, broken, or thrown away to make mine more valuable! :) )

You wanna buy WHAT???

(or How I Learned To Fund My eBay Addiction)

That simple influx of cash was the start... with that I started buying a great many interesting things... and soon my wife noticed the missing funds in the family checkbook. Oh yeah.

From that point on, any BUYing on eBay had to be funded only with the proceeds of my SELLing on eBay. My wife figured this would be a good way to clear out a lot of my "stuff" (I'm an incurable pack rat). Boy was she wrong...

What I soon discovered were two things:

#1 - I had a knack for selling. I may not have always gotten top dollar, but I did better than average at getting things sold.

#2 - There were other people who had things to sell that would pay me to sell their stuff!

Put the two together and it's easy to see where I was headed... straight into consignment sales, what eBay terms a Trading Assistant.

I started out selling accumulated PC parts from my own supplies, then selling parts for my employer. Contract Programmer by day, eBay Trading Assistant by night -- and I loved it!

Eventually I moved into selling for other companies my boss owned - office supplies, printer supplies (ink jet cartridges were always good sellers)... anything else that came thru the office that needed to go elsewhere. I even sold things that some of our customers wanted to get rid of... definitely a big step up!

Where Do You Find Stuff To Sell? - (or How To Look At Things A Little Differently)

Inventory (that stuff you sell on eBay) can be found in many places. And even tho a Trading Assistant is in business to sell for others, that doesn't mean you can buy and sell for yourself as well!

  • Around The House. #1 suggestion for new sellers is to sell what you have laying around the house (and no, ladies, that does NOT include your spouse!). Reason being - it's paid for, you know all about it, and it's likely not being used (or it wouldn't be laying around). Great stuff to 'learn' about selling!
  • Yard Sales/Garage Sales. Great source for inexpensive items. Some sellers will tell you to get their early and get the 'best stuff', others say wait and make an offer on everything that's left. You're the one with the cash and desire -- YOU decide which sounds best to you!
  • Current Employer. This is not for everyone, but if you work for a small company (where you know the owner, his wife, kids, and dog), you might be able to help them out with clearing out excess inventory on eBay. Do your research first and keep the boss appraised, but this can work well as a source.
  • Storage Unit Auctions. Know what happens to your 'stuff' in that self-lock storage unit if you don't pay your rent long enough? They auction it off to the highest bidder! And while I wouldn't recommend bidding on your own abandoned stuff, Storage Unit auctions can be an interesting way to get a lot of 'stuff' cheap.
  • Buy bulk lots on eBay and resell individually. If you know what you are doing, this can work. If you are just guessing, you can lose your shirt. Watch your total incoming cost (purchase price, shipping, etc) and make sure you can reasonably resell. This doesn't always work, but it's always interesting! :)
  • Estate Sales. There have been reports of eBay sellers making great finds at estate sales, buying large lots of items and reselling them on eBay or elsewhere. This can be a bit tricky - you will need to know what it is you are buying, so you don't end up owning a rag-tag collection of reproduction dolls when you were sure they were antiques! If you've got the time, patience, and cash - give it a go and see if this works for you too!
  • Small local manufacturers. Nearly every part of the country will have local manufacturers. Some are for common items that are simply cheaper to product locally than to ship all over the country -- not exactly what you are looking for. Others are manufacturers who have found a niche and are working it... and you can help them work eBay as well!
  • Local service companies. Service companies are sometimes stuck with the goods they serviced when their customer cannot or will not pay for the services performed. After a reasonable period of time, the service company would like to get rid of this "inventory", recovering at least the costs of the services performed, and perhaps a bit more. This is an opportunity for the experienced seller to source quality product! What is a service company -- any company that accepts customer goods, performs a service on those goods, and then awaits payment by the customer. Think a bit and you'll start getting the idea. :)

So where's the good stuff - the mistakes and goof-ups?

(or Not Every Sale Is A Good Sale, Not Every Client A Winner)

Along the way I learned a few things:

Keep Your Inventory Firmly In Hand. Several lucrative contracts slipped away because I did not get the client to a) sign the contract and b) turn over the inventory. One contract I sorely miss was three pallets of HP laser printer cartridges. With an MSRP of around $150, and a "sell these for $50" client request, I was pretty sure these were going to be a winner. Until I came back to pick them up and found them all gone!! The owner, my client, had gotten a better offer from someone else and shipped everything out!! Potentially $1500 commission for me... gone... just like that!

Lesson: Get that contract signed, and while the contract may allow the owner to cancel the deal, there should be an early termination fee to cover your time and expenses.


Not Everything Will Sell. I have a collection of 'stuff' that needs to be just given away - items that were consigned for sale and never did... and then the clients don't want them back. Now, I could just throw them out, but the 'green' part of me has a problem with that. So eventually they will end up on FreeCycle and find new homes elsewhere.

Lesson: Define what will happen to the items consigned up front, as part of the contract, and secure a Listing Fee Deposit if you have even an inkling of a feeling that these items may not sell.


Your Clients Don't Know Value. If you are going to be selling for consumers rather than businesses, be prepared to spend a good deal of time explaining how eBay works, how final prices are arrived at, and why not everything listing on eBay sells for thousands of dollars. Aunt Gertrude's soup bowl may be a family heirloom, but to the rest of the world is just a chipped, well used, common ceramic bowl. Not Everything Sells.

Lesson: The eBay buyers set the selling price, not you, not your client. Client expectations can be way out of line with reality, so learn to do some quick completed item searches for comparable items and prices.

Going Professional

(or How I Signed My Biggest Client)

One big lesson to learn: inventory to be sold can be found in the most unlikely of places.

At the start of 2003, I was a newly laid off IT Consultant, collecting unemployment, and trying to figure out how to go from Part Time T/A to Full Time Trading Assistant. Sounds easy... but it's not. Sourcing inventory is almost a full time job in and of itself -- without inventory, a T/A is just a seller wannabe.

Late 2003 I got a call from a gentleman who wanted me to sell some personal electronics for him - an old computer, a stereo, a component cassette deck... stuff like that. I almost blew him off - there was nothing in the list that would generate any real big sale, and since I was paid commission on the selling price, big items paid better than 'the small stuff'.

Then that little voice in the back of my head made a very good point: "Just what the heck else are you doing right now that's so important?" Not having a good answer, and always fearful of the voices in my head, I made the arrangements to meet with this caller and contract to sell his stuff.

Meeting day comes and I'm cooling my heels in his 'waiting area'. I'm in this big, older warehouse in a not-too-bad-in-the-daytime part of town. Interesting place, but no good magazines. Just stuff about shoes and footwear. Boring stuff.

As he's about to get off his conference call, the receptionist takes me back to a conference room. Passing his door, I notice he's a VP.... not just a manager but probably the one person in charge of the whole joint! Yikes!! I can deal with managers - 25 yrs as an IT consultant and I'd gotten pretty good at that. But VP's were always a bit more... intimidating. These people didn't work for someone... the someones worked for them!

Looking around the conference room, I see a layout for a new warehouse, more footwear magazines, and other shoe-related stuff. I'm starting to get a feel for what these folks do....

"Can you really sell shoes on eBay?"

(or How Keen Observation Can Close A Deal)

We had a nice conversation about how eBay works (educating your clients is a big part of being a Trading Assistant - separating myth from reality for your client), how I worked, what the fees would be and who would be paying them - the whole nine yards. As we were wrapping up, I handed him a copy of my standard consignment contract (every T/A needs one!) and mentioned that there were definitions of terms on the last two pages.

He asked if I needed him to sign the contract -- I told him that for these few items, a handshake would do (TN still recognizes a 'gentlemans agreement), but that if I were to start selling for his company, that we'd have to look at a contract more seriously.

You could literally see the light bulb turning on!

He'd never considered selling his company's inventory on eBay! He asked if I thought I could sell shoes on eBay... was there a market? I smiled... one of my 'students' (I did and still do help new sellers "learn the ropes") had gone from selling 40prs of shoes a month to selling 20-30prs a DAY! Yes, there most definitely was a market for shoes on eBay!

A bit more conversation and we headed out to take a quick tour of the warehouse. He explained that the layout I'd seen was for a new warehouse they were soon to be moving into - they'd outgrown their current space. In fact, they'd outgrown the new space and were negotiating for more before they'd even moved in!

Then he showed me the problem he needed resolved: a stack of assorted shoes, new in box. Odds-n-ends, overstock -- an accumulation of inventory that would eventually either be shredded or donated to MIFA (Memphis Inter Faith Association) for distribution to local charities. They dealt in LARGE orders - these odds-n-ends were just getting in the way. So the question was, did I think I could sell them? :)

I ended up leaving with over a dozen pair of mostly New Balance ladies athletic shoes (the one brand I recognized) and selling them all that very week. Within a month I was picking up new stock weekly, within two months I'd reached Bronze PowerSeller status ($1000/month average product sales over the prior 3 months).

So where does all this leave me?

(or Where I Am Today And Where I'm Looking For Tomorrow)

Over the course of the next couple of years, I reach Silver ($3000/mo average) and then Gold ($10,000/mo average) PowerSeller status. My sales continued to climb, my client continued to supply more and more stock, and my buyers continued to be very pleased.

All because I took my time to learn about selling on eBay, learned to sell for others, and happened to put a few things together and opened my mouth about selling for a client's company. (I should note here that "opening my mouth" also led to contributing to multiple eBay-related books, magazine articles, online interviews, and even a spot in a local TV new broadcast on work-at-home opportunities. Speaking up can be a good thing!)

Inventory can be found in the most interesting places. Look around... what do you see that might make for interesting eBay sales? Have you checked it out? Why not? What the heck else are you doing that more important? :)

Getting Started - All Journeys Begin With A Single Step!

(or: First You Gotta Get You An eBay Account!)

The first thing you'll have to do it get an eBay account. They are free, require only an email address (for buyers, which is where most sellers start), and are easy to get. You'll need to think up a UserID - something catchy, something easy to remember, something you can change if you don't like it. Since you are planning to sell, I'd recommend staying away from "cool" IDs and try to come up with something that sounds more like a business and less like a hyper-active kid. :) But that's just me... :)

Key Points To Remember: - (or Things You'd Better Think About Before They Bite You!)

A business is a business is a business - there are a few things you need to remember if you want to be more that 'just another so-so eBay seller'.

  • Your clients will expect their Trading Assistant to know eBay. Experience is the only teacher for that -- sell, sell, and sell some more. Learn your craft before you try to sell your services.
  • A Trading Assistant is part educator, part appraiser, part warehouse person, part salesperson, and totally overworked. You don't need to be an expert at everything, but you do need to be familiar with all of it.
  • You don't need to start Full Time. I started selling part time for years before I started full time. Give yourself time to learn, and time to build your feedback.
  • Find a mentor, or better yet, a group of mentors. I like the eBay Discussion Boards for this - and have participated as a regular poster in several for just that reason. Check them out... but read first, post once you get a sense of the nature of the board (all serious, friendly, or just so-so).
  • Learn to do your research. There are dozens of tools out there - find one you like and learn to use it. Knowing the odds going in improves your odds of coming out a winner.
  • Keep an eye on your numbers. Not paying attention to your real costs can quickly turn what you thought was a profitable month into an overall loss. Know what you are spending, and what you are spending it on.
  • Have Fun. Nobody goes into business to be miserable. If you are not having fun, perhaps this is the wrong business for you. Which doesn't mean every day is a party... but if you have to drag yourself to the office every day, you'd be more suitably employed working at a 'regular job' where your taxes are paid, you accrue paid vacation, and you can put money into a 401K retirement plan.

Do I need a Contract?

(or: How Can I Be Sure To Get Paid And That This Is All Legit And Stuff?)

One of the most common questions from new eBay sellers, after "where can I find stuff to sell" is "Do I need a contract to sell for others?"

The Short Answer is "Maybe".

The Long Answer is "It Depends".

Here's what I've learned over the years, and how it applies to being a Trading Assistant:

- Most folks are honest. They're not out to rip you off or get you in trouble. They just want to get a good price for their stuff, as quickly as possible, with as little hassle as possible.

- People hear what they want to hear. If you have children, you know how this works - but for the rest of you: You're clients will stop listening when they have heard enough. This is not good, since it means they are quite likely to miss all the 'special terms' designed to keep you in the black.

- People will forget what they heard that they didn't want to hear. You could explain a rather simple point several times and still have your client come back just a few days later not understanding why you are doing what you are doing.

- Judges want to see things in writing, dated, and signed by both parties. And if it comes right down to it, a judge may very well hold your annual profits in the palm of their hand... so let's make sure what they are holding is your contract and not some scribbled notes from your disgruntled client!

AVOID VERBAL ORDERS/INSTRUCTIONS/CONTRACTS!

Some states still recognize a 'gentleman's agreement' as a binding contract, but that's no reason NOT to have a contract. Put it in writing. Black and white. Simple words. They do this, you do that. They get this, you get that. If they do this, you have the right to do this other thing.

Your contract should cover at least:

- The names of both parties. Company name and address is good. Identify one party as the consignor, the other is the consignee. I always get them confused... which is why it's spelled out in my contract! :)

- Spell out handling of the money - who gets what, who pays what, and when things happen. Define this clearly up front and stick to it! Some clients may be very laid-back about the spare change you generate for them... but all need to account for it with the IRS, as will you.

- "Cherry Picking" is a term indicating the selective removal of the best items from a large lot. Don't let your client do it without a little something for your efforts. If you receive a huge box of mixed produt, spend 1/2 day sorting and categorizing, only to have your client remove the best of the product... shouldn't you be paid for your work and the revenue they just snatched away?

- Who's possesses the product and who is responsible for it. I highly recommend you accept possession of the property to be sold and keep it under your own lock and key - keeps things from turning up missing when it's time to ship! This also means you will be responsible for it's safe-keeping... so get insurance on your consigned inventory. You may not experience theft from your garage... but what if that tree slams thru the roof and everything inside is soaked overnight by rain?

You can likely find a good consignment boilerplate (basic contract outline) online from any of a dozen places - but be sure to have it reviewed and approved by a local, licensed professional - in this case, a lawyer. Fees paid for professional services are deductible against income, and having a professional vet your terms, and suggest a few things you may have forgotten, can help keep a good year from turning into just another string of losses. Nothing ruins a good profit better than a poorly executed contract.

And remember, contracts can be amended - if you come to a new agreement with your client that would require a modification to the terms of the contract, do so. Write down the change in terms, have both parties sign and date it, and keep the original in your files with a copy going to your client for their files. Simple, and it helps avoid confusion.

Want to check out more of my lenses about eBay? - (or: Is This Guy Never Going To Shut Up?)

I've spent so much time helping new sellers over the years that it's become second nature. Check out some of these other lenses related to my experiences on eBay.

Books I'd recommend to future Trading Assistants - (or Where Can I Read More About It?)

If you really want to know the ins-n-outs of being a Trading Assistant, check out these books. All of them are part of my personal reference library, and they each contain much valuable information to help you learn more about consignment selling and running your own business.

So what do you think? Interesting? Boring? A great read... or a real snoozer? Something I missed or something you'd like to know more about? I need your feedback folks - no one works well in a vacuum! :) Tell me what you think! Please?

Feedback - It's Not Just For eBay Anymore! - (or What Were You Thinking?!?)

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    • profile image

      Sara 12 months ago

      I have been approached through Facebook!! By someone asking if I can sell items for him at 20% commission. He lives too far away for me to handle the goods so he says he'll ship the item and pay postage and I send him the profit minus my cut?? Not sure whether to do it or not, advice would be good. He says he uses trading assistants but it's cheaper to get someone else to list off their eBay. HELP!!

    • profile image

      rlotltd 16 months ago

      Hi,

      A great read very informative and humorous. Really liked your style of writing.

      Originally, I opened my eBay account around 10 years ago ( using rlotltd as my username) meaning Our Lot Limited so I almost had the purpose to buy and sell as a business but after realising great this very much was a time consuming excercise I actually only ended up selling my own stuff and on the odd occasion selling for family. I have been thinking of ways of making extra money. Mainly prompted by the birth of my baby boy(5 months) and thought why not start a business selling for other people. I didn't realise that there was already such a thing . After doing a quick google search I came across various different articles about EBay assistants and your article. I have decided that's a first stage will sell all our junk around the house. Then do the same for family with the aim to qualify as a TA then take it from there. Just wanted to say thanks for writing an encouraging article. Cheers rlotltd

    • TN Grand Dad profile image
      Author

      TN Grand Dad 5 years ago

      @Arc4life: Amazing? maybe. I prefer to think I've been blessed to be in the right place at the right time with the right attitude... and a genetic stubbornness that sometimes allows me to carry on when I'd rather just go home. I've received a lot of good advice from other Sellers on eBay, and so I try to share when I can. (PS: if you think 9000+ feedback received is good, compare that to the nearly 11,000 feedbacks given. It's always been a numbers game!)

    • profile image

      Arc4life 5 years ago

      Wow, you are an amazing ebay seller. Congratulations on that feat ! Over 9000 Positive Feedbacks.

    • TN Grand Dad profile image
      Author

      TN Grand Dad 5 years ago

      @ilyabyk83: Check thru my eBay-related lenses -- there's a lot of information from my own foray into online selling, and it's as valid today as when I first wrote it. Don't expect to "get rich quick", and don't bet the rent, with patience and attention to details and performance, you can start with little and grow to full time. You'll learn every day - be open to it. It's the hardest job that pays almost nothing that you ever love. :)

      Good luck - and please keep in touch! -Bob.

    • profile image

      ilyabyk83 5 years ago

      Hi. I like what I read... I'm an unemployed 29 y/o guy. I have two PCs and an Android Mobile Device, so I am well connected to the net.

      I have a lot of free time on my hands and would like to put it to use. Open for suggestions..

    • TN Grand Dad profile image
      Author

      TN Grand Dad 6 years ago

      @anonymous: Sarah: I would recommend starting off slow. Buy a few things you need, to get a feel for what buyers go thru. What would you have done differently to make that experience better? Then sell a few things from around the house or that you find at local garage sales, etc. Keeping expenses in control, learn the ropes, develop your 'style'. Progress into more expensive items, all the while considering/thinking about what you'd like to sell long term. Perhaps no particular type of product, just a mix of this-n-that. Once you get settled into the basics of selling, now you can look at focusing on particular types of products, or even selling cars.

      Point is - learn to walk before you try flying. Most of us have much better results that way! :)

      Good Luck to you!!

      -Bob.

    • profile image

      anonymous 6 years ago

      Very Good information Thank you. Check out this moving company providing Canada-USA services.

      Local Movers

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      anonymous 6 years ago

      Of course, I'm wild-eyed about becoming a Trading Assitant and my initial goal is to replace my current income and benefits which means I need to be a Silver TA as soon as possible. I love how you fell into selling all those shoes. I have learned so much from you and plan to dig deeper into some of your stuff for more info. I am a beginner and I haven't even bought anything on ebay yet. I do have my User ID, PayPal inplace but I haven't listed anything yet. Just the basic stuff around the house. Do you think being a Motor Vehicle Dealer and sell on ebay is a wise choice also or should I put the energy into finding that 'repeatable sale' to start?

    • TN Grand Dad profile image
      Author

      TN Grand Dad 7 years ago

      @anonymous: Unfortunately, as I've stated in several places, selling on eBay is -not- the way to instant riches. It can take time and a good deal of effort to replace a 'regular' income with net profits from online sales. And the first few months, sometimes many months, can actually be a cash drain and not a cash income.

      A large part of my motivation for writing my eBay-related lenses is to help folks exactly like you - not to burst your bubble of online sales success, but to help you understand what's really involved in starting an online sales effort.

    • profile image

      anonymous 7 years ago

      I'm overwhelmed...My husband just lost his job and I can't find one. This sounds so good for me but it all seems so complicated. I need someone to help me get started. What do I do?

    • anmatt lm profile image

      anmatt lm 7 years ago

      I really enjoyed reading this. I came across this lens doing a bit of background research on whether or not to try one of those ebay listing agent opportunities. Thanks to your info I think I'll pass. You obviously know what you are doing, and clearly you need to understand a lot of things about ebay, wholesaling, selling, and more to be successful selling other people's stuff. Thanks for sharing this.

    • profile image

      anonymous 7 years ago

      Thanks Bob for the great info. I am seriously thinking of starting to sell on Ebay and your info is getting me excited.

    • profile image

      anonymous 7 years ago

      Thanks for the info! I've been trying to wade through the online verbiage to make sense of selling online and figure out what's real. What you wrote is clear, personable, and uncluttered by hype. I truly appreciate the help.

      Now, would you like help fixing the typos in your text? I noticed only a handful on a quick reading, but such things are distracting to me; I imagine they are distracting to other readers.

    • profile image

      anonymous 9 years ago

      Thanks for all the great info.

    • profile image

      anonymous 9 years ago

      Today is my "get around toit" day. Been meaning to catch up on some good reading! Thanks Bob, enjoyed this one. will read others.

      Barbara

    • profile image

      anonymous 9 years ago

      Bob,

      You write like I think (kinda' scary) Thanks for all of the tips, we too want to go full time as T/A's and are slowly working our way there ... my wife is the driving force, thanks for the direction.

      Be well, Jeff Eilenberger

    • profile image

      webbfamilysales 10 years ago

      Thank you for sharing your wisdom for eBay and the TA business!

    • profile image

      anonymous 10 years ago

      Hey, great stuff!! I only wish that someday (in 20yrs:)) I can be a seller like you...

    • profile image

      Woodland3000 10 years ago

      Great Info! Excellent Lens!

    • NanStuff4sale profile image

      NanStuff4sale 10 years ago

      Very well done! Your humor and writing style is perfect for Squidoo lenses. Lots of information in a fun read.