- Business and Employment
How to Stop Annoying Telemarketers
The have NO CONSCIENCE or COMPASSION for others
In America today, large corporations see the public as nothing more than unharvested money. The large corporation has no conscience, so if there is a dollar to be made the corporation will do whatever it takes to collect the money with as little effort as possible. If that means stepping on a few toes, trampling a few people's rights, or invading a few people's privacy, that's of no concern. In fact, even if more than a few (say, ALL) people get trampled, it's still of no concern when there's a profit to be made.
Telemarketing is a prime example of the lack of corporate concern for people in this country. I've never heard anyone say they look forward to receiving telemarketing calls. I've never heard anyone who enjoys them. But even though the vast majority of us want telemarketing stopped, it continues. Why? Because even though such a small amount of people buy what they're selling, they make up for their low percentages in VOLUME, VOLUME, VOLUME!
I've even heard that the telemarketing firms program their computers to dial 4 numbers at once. The first person to answer gets the telemarketer. The other 3 get hung up, thrown back in the queue, and called again in an hour. So if you're not the fastest to answer your phone, you get hit multiple times! This is justifiable to the telemarketing firms, because the telemarketer is 4 times as likely to get a victim than a busy signal, answering machine or someone who doesn't answer. This saves them lots of time, and we all know that a telemarketer's time is much more valuable than yours or mine.
I used to get several calls a day, including Saturdays.
In the past, I tried politely telling telemarketers that I'm not interested. They don't even hear this. They keep on talking as if bowling you over is going to convice you to buy the crap they're selling. Some telemarketers have a special script that they launch into whenever you say "no" which is designed to change your mind. The only thing this script has ever done for me is increase my anger tenfold.
I've tried telling them in no uncertain terms how I feel about telemarketers and then extended a heartfelt invitation for them to participate in sexual encounters with themselves. While this did make me feel better occasionally, it didn't cut down on the frequency or quantity of phone calls.
Now I use the law, since that's what it was presumably put there for, and my calls have dropped dramatically. The bad news is that the TCPA (Telephone Consumer Protection Act of 1991) is a law without much bite. The lobbyists let it go through because it's hard to catch them red-handed, and it's a pain to enforce. The good news is that it IS enforceable if you really want to strike back.
The other bad news is that it's not easy. It takes time, patience, and energy. If you're in it for the money, then forget it. If you break it down by the hour and amount of frustration involved, you'll make more flipping burgers. But if you do it because you know it's right, and you want to thrust your middle finger in the face of Corporate Greed, then welcome to the fight! Who knows... with all these middle fingers flying around the face of Mr. Greed, maybe we'll put an eye out.
How To Get Rid Of A Telemarketer Without Creating A Phone Stalker- 10 Effective Tips
The Best Way To Get Rid Of A Telemarketer
First of all I want to go on the record to say that I appreciate any hard working person. I know that what ever job you have, you should be grateful. However some of us have thankless jobs that irritate others. The top most irritating job of course is the telemarketing job.
We have been trained to instantly feel annoyed with these people seem to reach us in the most inopportune time. We become rude, obnoxious, hang up, and not answer and forget how to speak English. Why attack the person that has to call because of the job description?
Why become the worse person we can become at the expense of another human being? I suggest we come up the more polite ways to let the person on the other side of the phone know we are not interested.
If for no other reason..these people have our home address and phone numbers! Why irritate people that have us at a disavantage? Being polite can give us comfort that we are not on the telemarketers phone abuse list. I do believe we can be put in a system that will call us over and over again on spite. Why take that chance?
10 Tips To Get Rid Of A Telemarketer
If you can think of a few suggestions please feel free to add them on. Here are a couple of the suggestion I came up with:
Pretend you don't speak English.
Ask if they are lonely. Want to be? Then hang up.
Say you an out of town visitor.
Hold on one minute? Hang up.
Tell them you work for the same company.
Pretend you can't hear them.
Go straight to Voice Mail.
Put child on the phone.
Say your cooking an not available.
The Best Way To Get Rid Of A Telemarketer
The problem with all of the lies and avoidance's is that the telemarketer is placing you back in the system for others to call you. No telling what else they do with your information if you used rude and foul language.
The only thing you have done is to set yourself up for more phone calls and maybe harassment. If you were rude in the past, the telemarketer might even give you back more calls than normal just for kicks.
The best way to get rid of a telemarketercall from multiplying into more calls is to politely interrupt and ask "Can you place me onto your Do Not Call List" . Thank you and have a good evening. You would have taken control and stopped that company from the phone calls.
If you do not say these word, the calls will continue. By law any company that hears these words "Please place me onto your do not call list." will have to oblige or risk being fined. Telemarketers calls are recorded to further enforce this policy.
My point is, everyone has a job they have to do why not make it easier by being honest and polite just by saying these words... Please place me onto the do not call list. Thank you.
I will let you know first hand that putting you on the "DO NOT CALL LIST" is not an option. Telemarketers/Solicitors will tell you that they got you in other ways even if you are on the DO NOT CALL LIST!!
More ways to stop telemarketers from calling you.
Idea's from you in the community
Written by Jack Cola
Do you get Telemarketers calling you most nights trying to sell you a produce or saying that you have one a free holiday if you signup to their product? Are you sick of these people because they always interrupt you while watching TV or cooking dinner? If you answered yes to any of the above questions, read on to find out how get them to stop calling you.
I was reading a blog post from List and Notes and their solution was for you to tell the telemarketer that they have to speak to “Fred” (or some other fictional name), but say Fred is away for a few weeks, and they can only speak to Fred about this matter.
Although this solution may work, they are still going to call you back when they think Fred is back. So here’s another alternative so they will not call you back.
If this method didn’t work, I won’t be telling you it, but it does. I used to get at least 3 calls a week, now I don’t get any and I have tried this on 2 phone numbers that did get a lot of telemarketing calls.
So what is the trick?
The trick is pretty simple. All you have to do is follow a simple rule: “Don’t hang-up on them, make them hang-up on you”
How you get them to hang-up is up to you, but don’t be disrespectful and blow a whistle into the phone – they are human beings just doing their job.
Below are a couple of ways to get telemarketers to hang-up on you. For this to work and to get the best results, you need to be bored or have a lot of free time. So here we go:
Say you can’t hear them so they have to repeat themselves
Keep saying hello when you answer and say you can’t hear them, anyone there?
Act as you are dumb and have no idea what they are talking about
Have a huge delay when you respond to them
Transfer your call to different people in your house and get the telemarketer to repeat what they are saying to everyone – like what your phone company does when you have a problem. Keep going around in circles until the caller gives up
Make them feel that they have a sale and that you are interested in what they are offering and drag the conversation on for a while, then just turn around and say I already have that and make them hang-up because they wasted so much time
When they sell you a phone deal (or some other sort of deal), say that your with one of their competitors on a really great (but realist deal) that they cannot beat. Always ask “Can you beat XX plan?”
If they say you have won a holiday, say your already on holiday and your phone’s diverted, or even say that you own your own holiday resort better then what they are offering
If they say you have won something and they are about to say “but… you have to do this first”, interrupt them, scream and cheer to your family that you have won a holiday and how it will change your life because you are really poor – make them feel bad
Say you’ll get someone who can help you, do something for a minute and come back to them saying that person isn’t there. Depending on their response, try to find someone else
Say you’ll get someone else who to take their call because you think like they will enjoy what the telemarketer is offering, and pretend to have a really loud (maybe abusive) argument about something and make sure the telemarketer can hear you
Play a pre-reordered message to them selling a product of your own
Do some self-promotion of your own website, products, blogs etc
Ask them a lot of questions about what they are offering, hard ones if you know the topic in detail and try to make them think
Ask them stupid questions that are plain ridiculous
Ask them how their day was, have they made any sales, how you can become a telemarketer just like them because their job is so cool
Every couple of seconds, press a button on your telephone to make a beeping sound
Ask for their contact details
Get them to take up the offer and say you will only take it up if they take it up first. If they are selling you a cruise and they say they will take it, tell them to get off the phone and pack their bags right away
Speak a different language of gibberish
Keep sneezing (faking it of course) and get them to repeat themselves
Change your voice pitch all the time from high to low
Ask them "Do you know who I am" and pretend that you are a really famous person
Tell the telemarketer you are interested and that you are going to get a pen and then just leave the phone off the hook for a while.
Charities and Fundraising Phone Fraud
Charities perform a variety of valuable services in our society. Many are facing increases in costs and demands and decreases in funding. To meet these financial challenges, charities are asking for larger contributions from more donors - and they're asking more often than they used to, often using telemarketing and direct mail solicitations to raise funds for their causes. At the same time, fraudsters are using the phone and the mail to solicit for fraudulent charities.
Consider the following precautions to ensure that your donation dollars benefit people and organizations you want to help. They're good practices whether you're contacted by an organization's employees, volunteers, or professional fund-raisers, soliciting donations by phone, mail or in person.
How to avoid charity & fundraising fraud
Donate to recognized charities with a history. Look up the organization at the Better Business Bureau's Wise Giving Alliance, Charity Navigator, or the American Institute of Philanthropy. Ask the caller "Are you calling on behalf of a charity? What is the name of your organization?"
Look closely at charities with names similar to well-known organizations. Some phony charities try to gain your trust by using names that sound or look like legitimate organizations. Ask the caller "Can you point me to a Website or another resource for more information about your organization?"
Avoid giving cash gifts. They can be lost or stolen. For security and tax purposes, it's best to pay by check, made payable to the charity, not the solicitor. Ask, "Can you give me a receipt showing the amount of my contribution and stating that it is tax deductible?"
Be skeptical if someone thanks you for a pledge you don't remember making. If you have any doubts about whether you've made a pledge or previously contributed, check your records.
Reject high pressure appeals. Legitimate fund-raisers don't put you on the spot to give. Ask, "Can you mail me more information about the charity and how it works?"
Do not do business with any charity offering to send a courier or overnight delivery service to collect your donation.
Consider the costs. When you buy merchandise or tickets for special events, or get "free" goods in exchange for giving, remember that part of your contribution was used to pay for it.
Be cautious of promises of guaranteed sweepstakes winnings in exchange for a contribution. According to U.S. law, you never have to give a donation to be eligible to win a sweepstakes.
A special word about appeals that tug at your heartstrings, especially pleas involving patriotism and current events, before you give, make sure the organization has the infrastructure to deliver the help it is claiming to provide.
After receiving a call asking for a donation, call the charity in question to find out whether it is aware of the solicitation and has authorized the use of its name
To find out if a company is legitimate go to the Better Business Bureau link which is http://www.bbb.org/us/charity/ This link has everything you need from fraud up to complaints and etc.
Shopping by telephone is very convenient, and there are many legitimate companies that do business through telemarketing. Unfortunately, the telephone is also used by crooks every day to commit armed robbery against consumers. It's estimated that there are 14,000 illegal telemarketing operations bilking U.S. citizens of at least $40 billion annually. And surveys by the American Association of Retired Persons reveal that over half of telemarketing fraud victims are age 50 or older.
But together we can fight back against telemarketing fraud! The National Consumers League, which operates the NFIC, is committed to helping seniors, their families, and others who work with older people combat this terrible social problem. The key message is that fraudulent telemarketers are criminals.
All consumers, and seniors in particular, need to understand that these aren't just sleazy salespeople trying to make a living -- fraudulent telemarketers are hardened criminals out to take their victims' life savings. They're so good at what they do, they can even persuade people to mortgage their homes in order to claim their sweepstakes winnings or make investments. But all too often there aren't really any sweepstakes, investments or other great deals, just lies.
Older people can protect themselves by knowing how to identify fraudulent sales pitches. Check out the special tips for seniors, information for families, new educational materials, and other features in this section of the NFIC web site. Advice is also available by calling the NFIC's toll-free hotline, 1-800-876-7060, or by posing questions through our web site. Once seniors know the danger signs, they can hang up on fraud.
Fight back by reporting telemarketing fraud through the hotline or NFIC's online reporting form. The NFIC provides consumers' reports to the Federal Trade Commission and other law enforcement agencies so these criminals can be stopped in their tracks and put behind bars, where they belong!
The National Consumers League has developed special materials for seniors, law enforcement agencies, and others who are concerned about telemarketing fraud targeted against older people. Information about the the Elder Fraud Project - including a video, brochure and a report on telemarketing fraud targeting the seniors - is available at this site. Please contact the National Consumers League for prices and ordering information.
Tips for Seniors
It's sometimes hard to tell if a sales pitch is legitimate or fraudulent. You can't judge it by the tone of someone's voice, or how friendly or sincere the person seems. Good salespeople are convincing, and so are crooks. But it's probably a scam if:
You get a call or postcard from someone telling you you've won a prize and asking for payment to buy something, for processing or administrative fees, for customs, for taxes, or any other reason. Legitimate sweepstakes or prize offers don't ask for payment because it's illegal.
The person says you have to take the offer immediately or you'll miss the opportunity. Legitimate companies don't pressure people to act without time to look into the deal.
The caller refuses to send you written information before you commit to anything. Legitimate companies are always glad to send information about what they're offering.
The caller claims that you can make huge profits in an investment with no risk. All investments are risky and legitimate companies must tell consumers about the possible risks involved.
The caller asks for your social security number. Legitimate companies don't ask for that unless you are applying for credit and they need to check your credit report.
The caller asks for your credit card number, bank account number, or other financial information when you aren't buying anything or paying with those accounts. Legitimate companies only ask for financial information to bill you or debit your account for purchases you've agreed to make.
The company calls you relentlessly or after you've asked not to be called anymore. Legitimate companies will take "no" for an answer and will take you off their calling lists if you ask. Con artists will keep on calling to wear you down or get more money from you.
The company offers to get you a loan, or credit, or a credit card, or to "repair" your bad credit if you pay an up-front fee. Legitimate lenders and credit card issuers do not demand payment in advance, and no one can get bad information removed from a credit file if it is accurate.
The company offers to get back money that you have lost to another fraudulent scheme if you pay an up-front fee. Law enforcement agencies don't ask for payment to try to help consumers get their money back, and it's illegal for a company to ask for advance payment for such services.
Remember, giving money to a fraudulent telemarketer usually means losing it forever. Don't let a criminal break into your home through your telephone line!
Helping Seniors Targeted for Telemarketing Fraud
How can you tell if an older relative, friend, or client may be a target for telemarketing fraud?
Here are some warning signs:
The person receives lots of junk mail for contests, "free trips," prizes and sweepstakes;
The person gets frequent calls from people offering valuable awards, great money-making opportunities, or charitable donations;
The person has lots of cheap items such as costume jewelry, watches, pens and pencils, small appliances, beauty products, water filters, or other products that he or she either purchased in order to "win" something or received as so-called "valuable prizes;"
The person has made numerous checks or withdrawals for escalating amounts of money to unfamiliar, out-of-state companies;
The person begins to act very secretively about phone calls;
The person is having payments picked up by private courier services or wiring money to companies;
The person is having sudden problems paying bills, or buying food or other necessities.
Blame the person for being stupid, greedy or foolish. Telemarketing swindlers are good at what they do and take advantage of people's honesty, politeness and optimism;
Threaten to take away the person's financial or physical independence. This may only make the person secretive and resentful.
Help the person assemble the information to report the fraud to the state or local consumer protection agency or to the NFIC;
Emphasize the criminal nature of telemarketing fraud and help the person learn how to identify it;
Encourage the person to hang up on telephone solicitations that seem suspicious;
Have a calm discussion and try to come to an agreement about the best way to handle the person's finances in the future. If he or she seems to be truly incompetent, seek legal advice; Help the person change his or her phone number, if necessary.
THEY CAN'T HANG UP
Help for Elderly People Targeted by Fraud
Studies by the American Association of Retired Persons show that most elderly fraud victims don't make the connection between illegal telemarketing and criminal activity. They don't associate the voice on the phone with someone who could be trying to steal their money.
Most believe that the caller is a nice young man or woman simply trying to make a living, such as a student working his or her way through college, or an ambitious person trying to set a good sales record at the company. Victims think a fraudulent telemarketer's actions are not crimes, simply hard sells. They may realize that they haven't gotten their money's worth, but they are reluctant to admit that they have been cheated or robbed by illegal telemarketers.
THE FIRST STEP in helping older people who may be targets of fraud is to convince them that the person on the other end of the line could be a crook!
Once they understand that illegal telemarketing is a serious crime -- punishable by heavy fines and long prison sentences -- they are more likely to hang up and report calls to the authorities.
Older people may be surprised to know that there are an estimated 14,000 illegal telemarketing operations bilking thousands of victims every day. They rob with phones instead of guns. And they don't care about the pain they cause when they steal an elderly person's life savings. If they are caught, they can be put in jail - where they belong.
Older people are frequent targets of fraudulent telemarketers. They need help because:
It Is Hard To Tell If A Caller Is Legitimate. - Good salespeople are convincing and so are crooks.
It Is Hard To Hang Up. - Many people feel that it's impolite to hang up on callers. And swindlers know how to take control of the conversation, either by pretending to be very friendly or by using bullying tactics.
Senior Citizens Are Targeted Relentlessly. - Some older people get more than 20 calls a day from scam artists -- the same ones trying to wear them down, or ones who know they've been victimized before and think they're vulnerable.
Seniors Tend To Trust The Caller. - Targets of fraud often don't realize that the person on the phone could be a crook. They give people the benefit of the doubt.
We All Want To Believe. - Who doesn't want to win a valuable prize or strike it rich on an investment? People want to believe that it's their lucky day, and may react with anger or suspicion when friends or family question their optimism.
It's hard to hang up on people -- especially when the caller sounds so polite and friendly. But people wouldn't let strangers into their homes or accept rides from someone they didn't know. So, they should handle telephone calls from strangers the same way. Elderly Targets of Fraud Need to Know That
illegal telemarketing is a crime, and that fraudulent telemarketers are criminals;
the FBI reports that there are an estimated 14,000 illegal telemarketing operations bilking consumers every day;
as much as $40 billion per year is lost to fraudulent telemarketers;
you can't tell by the tone of someone's voice if the caller is legitimate;
legitimate companies don't pressure people into sending money immediately;
it's illegal for contests or sweepstakes to require payment to enter or claim a prize;
legitimate marketers are willing to send written information about the products or services they're selling;
giving money to a fraudulent telemarketer usually means losing it forever;
reporting suspected telemarketing crime is essential to stop it;
AND THEY NEED TO KNOW they can protect themselves from being targets of fraud by:
telling the caller that they want to check it out and asking for a number to call back. If the caller refuses to give the number or insists on an immediate decision, it's a "red flag of fraud."
Call the NCL's National Fraud Information Center at (800) 876-7060.
WARNING SIGNS THAT AN ELDERLY PERSON MAY BE A TARGET OF FRAUD
They can't hang up
If an older person is:
receiving lots of junk mail for contests, "free" trips, prizes and sweepstakes,
getting frequent calls from strangers offering valuable awards or great money-making opportunities, or asking for charitable contributions,
making repeated and/or large payments to out-of-state companies,
having payments picked up by private courier services,
receiving lots of cheap items such as costume jewelry, small appliances, pens and pencils, beauty products, water filters, etc. (often purchased in order to win supposedly valuable prizes, or these were the prizes that they got),
getting calls from organizations offering to recover money that they have paid to telemarketers, for a fee, then, he or she may be a target of fraud.
Sometimes it's not easy to convince people that telemarketers offering big prizes or no-risk, high yield investment opportunities may be crooks.
FOR MORE HELP!
The National Fraud Information Center, which is run by the National Consumers League, the oldest non-profit consumer organization in the United States, has professional counselors who will let callers know if an opportunity seems to be a typical telemarketing scam. They can make referrals to the appropriate enforcement agencies, and give reassurance to older people who may be targets of fraud that they are not alone.
The center can also advise friends and relatives of older people who are concerned that they might be actual or potential victims of fraud. We have free materials about the different types of telemarketing fraud. And it's easy to reach us at our toll-free number: 1-800-876-7060
NCL also offers a 20-minute video with personal stories told by fraud victims and helpful advice for seniors and their families. NCL has produced a 28-page report outlining the problem of telemarketing fraud against older people and strategies for empowering them to fight back. These are available for a small fee. Contact for prices.
To order, or for more information, call or write: National Consumers League 1701 K Street, N.W., Suite 1200 Washington, D.C. 20006 (202) 835-3323.
Unwanted telemarketers still calling? Complain more, says CRTC
By Ellen Roseman | Tue Feb 14 2012
The CRTC’s do-not-call list is a huge success. Close to 10 million Canadian residential phone numbers (landline, cellular and fax) are now barred to telemarketers.
But even if you register your number, you may still hear from pesky people trying to sell you services you don’t want.
You may hear from people claiming to be certified Microsoft technicians, warning your computer is at risk of crashing and destroying all your files.
They can bother you day after day. And if they gain your confidence, they can install malicious software on your computer and invade your privacy.
You registered your number. So, why can’t you stop the annoying calls?
The problem is that many telemarketing scams originate outside Canada. Your caller may be from India, but is using a fake number or blocking your call display altogether.
Six out of 10 people who get in touch with the CRTC complain about abuses of the do-not-call (DNC) rules. Half a million complaints have been filed since the list was set up in fall 2008.
Yet Andrea Rosen, chief CRTC telecommunications enforcement officer, thinks Canadians don’t complain enough. She wants to get even more telemarketing complaints.
“We’ll never have the resources to look into each and every one of them,” she said in an interview.
“Suppose you make a complaint once and you get subsequent calls from the same telemarketer. You should call us back.”
The CRTC needs to see a certain volume — at least one complaint a day — about a company before doing an investigation. It can make telemarketers pay dearly for their transgressions.
In December 2010, Bell Canada paid a record $1.3 million penalty for calling people who asked not to be called. Xentel DM Inc. paid $500,000 for misusing the exemption for charitable organizations.
GoodLife Fitness Centres paid a $300,000 penalty last August for using automated calling devices to deliver a recorded sales message to members without first asking for their consent.
These enforcement actions have yielded more than $2.1 million in penalties from corporate offenders and $740,000 paid to colleges and universities.
When it comes to foreign telemarketers, the CRTC made a precedent-setting deal last October with two Mexican companies selling vacation packages to Canadians on the do-not-call list.
After thousands of people complained about Marketing 4 Sunset Group and Cancun Unlimited’s telemarketing activities, the CRTC worked with Mexico’s consumer protection agency to stop the unwanted calls.
The two offenders now obey the same rules as Canadian telemarketers do, subscribing to the do-not-call list and not using automated calling devices without getting consent.
Also, they can’t falsely suggest a business relationship with well-known Canadian companies, as some did before.
“We’re working with counterpart agencies to make the border disappear and let the scamsters know there’s no place to hide,” Rosen says.
The proliferation of calls coming from outside our borders “slows us down to a degree, but doesn’t stop us.”
The CRTC and the Australian communications regulator have organized an international do-not-call network with Britain, France, Hong Kong, Ireland, Israel, Korea, Mexico, Spain, New Zealand and the United States.
Will India join the international list?
“We’re working on that,” Rosen says. “Some countries are less attuned to the issues.”
About 10 per cent of CRTC complaints are about organizations that are exempt from the telemarketing rules. They include:
• Canadian registered charities
• Political parties and candidates in federal, provincial and municipal elections
• General circulation newspapers calling to sell subscriptions
• Calls to a consumer who has an existing business relationship with an organization (having bought a product in the last 18 months or asked a telemarketer about a product in the last six months)
• Calls to a consumer who has given express consent to be called
• Calls to business consumers
Exempt organizations are required to maintain their own do-not-call lists and update them regularly.
Market research and polling firms can call, despite your objections, since they don’t have to maintain internal do-not-call lists. But if they end calls with a sales pitch, they can be caught under the rules.
There’s one caveat about complaining to the CRTC about unwanted calls: You need to get the company’s name and number. Otherwise, a complaint can’t be investigated.
So, always ask for the information before the pitch begins. And if you can’t get it, that’s an abuse of the rules.
To register for the national do-not-call list or complain about a telemarketer, call 1-866-580-3625, or go online.
Unwanted Telemarketing Calls - A link for your annoying Telemarketers.
Record this link onto your Answering Machine.
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- National Do Not Call Registry
WHAT YOU SHOULD KNOW ABOUT THE NATIONAL DO NOT CALL REGISTRY