When it comes to customer service; either as the customer, or the business representative, is there an unstated expectation of treatment or not?
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duffsmom, Thank you for taking the time, and making the effort to answer this question. I agree. I want businesses to appreciate my effort, and money. I find very little of that these days too.
Rochelle Frank - Thank you for your answer. It would help if more companies would realize: "...That's the bottom line, and it affects their bottom line."
MickS, Thank you very much for your answer! I agree.