I just came from visiting a health facility and the treatment of an individual with a small child and a lady with an elder was appauling.
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Hopefully RTalloni things would get better than worst .
Writing a letter to the business manager of the facility describing what happened would probably be helpful in this instance.
The thing is that the nurse assistant is accustomed treating individuals badly and Yes! Patients and other knows about it but yet she was transfered to another facility and now she is doing the same thing there hmm! It just shows the errors of ways.
Then maybe it is time to find out who the owners of the facility are and write them that letter.
Yes! RTalloni It's a government facility but Yes! I will :)