Generally speaking technology is designed to make our lives easier.
Cars replaced the horse and buggy, indoor plumbing replaced outhouses, the Internet/email/fax/text increased the speed of communication. Social media has created low cost revenue streams.
Online shopping/banking, DVRs, & even dating sites give people the option to do things at their leisure as opposed to having restrictions. There's not a day I don't go to Google for something!
I can't imagine grabbing a yellow pages telephone book to look up a business number in this day and age. Information is at our fingertips.
I like being able to research products and read reviews before buying.