When visitors visit a business environment, there are chances for different types of problems and hence one should be capable of handling these problems, for which communication is very important
It is very important that employees, clients and the organisation are all looked after through the whole change process, so that the transition takes place smoothly without affecting the performance.
Customer service is not just dealing with customers, but also making sure that the policies, procedures and legislations are followed by the employees and the organisation
you are not sure how to format the leaving drink invite email. you want to leave a good impression through your last email how you can prepare and format your leaving drinks invite email. Specify clearly the occasion and reason first two lines of the email you clearly specify the occasion. It might...
This is a continuation of the part I and II in taking minutes. This part deals with the types of minutes and writing styles, structuring minutes and the use of correct tone and language in minutes.
How to identify staff needs, set up training sessions, and plan training in the workplace.
How to be an adaptable leader with a polyphonic style.
A simple guide to effective leadership skills.
Get your point across with emails, without constantly worrying if it was even read.
A positive attitude can lift your spirits and help you get through difficult times. Learn how to write your own affirmations for the most effective outcome.