Customer Service & Satisfaction
- Subtopics
Customer Satisfaction
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Team Work in Pike's Place Fish Market, Seattle - Choose Your Attitude!
At Seattle's famous fish market, Pike's Place, it's all about the team work. The way they work is called the Fish Philosophy and spawned a totally new approach to team work, choose your attitude!
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eBay Complaints - The Best Ways to Make a Complaint About Ebay, and Get Results!
Complaining to eBay could be one of the hardest things you will do. I, try to make things easier for people going through the process. I have had to lock horns with eBay on a few things over the years. I am happy to say that have had a refund on every occassion.
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Meaning of Gestures in Different Cultures ... Complimentary or Offensive?
Gestures or emblems have been used to replace words in many countries, and they are often specific to a given culture. Gesture may mean something complimentary in one culture, but is highly offensive in another. Generally, there are no universal hand gestures. However, with the influence of...
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Good Customer Service or Servitude?
Are you providing good customer service... or are you in servitude to your customers? Learn ways to serve customers while preserving profits.
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Customer Complaints and Improving Customer Service
How to quickly calm an angry customer, and how to keep their business.
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Dr. Scholl's Custom Fit Orthotic Inserts: A Product Review
A product review of Dr. Scholl's Custom Fit Orthotic Inserts and its foot mapping kiosk.
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NVQ Unit C5 - Monitor and solve customer service problems - Part 1
Businesses like to hear from customers, their opinions and what they expect. That way the organisation learns and grows.
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My Horrendous T-Mobile Live Chat Experience
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Excellent Customer Service in Human Resources: A Requirement for Serving Employees in the Workplace
Customer service in the workplace is a must for employees serving their customers. Human Resources staff must practice excellent customer service as well. Since employees depend on Human Resources to assist them with problems and concerns at work, it is important for HR professionals to have a...
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Your Body Language and How it Effects Your Customer Service Skills
Lately it feels like the world has turned into a bunch of zombies. No matter what store I walk in to it feels like at least one of the cashiers or customer service representatives is brain dead or worse. I’m not saying these people are dumb, I’m...