Customer Service & Satisfaction
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Advantages and Disadvantages of Online Shopping
Online shopping means life has never been easier—except for when it turns out to be more of a hassle than you expected. Read this list of the pros and cons of shopping online to know what to expect.
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Team Work in Pike's Place Fish Market, Seattle - Choose Your Attitude!
At Seattle's famous fish market, Pike's Place, it's all about the team work. The way they work is called the Fish Philosophy and spawned a totally new approach to team work, choose your attitude!
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The Difference Between Hearing and Listening
Communication is a two way process. Many people do not listen and do not understand what the other person says or feels because they do not know the difference between hearing and listening.
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Excellent Customer Service in Human Resources: A Requirement for Serving Employees in the Workplace
Customer service in the workplace is a must for employees serving their customers. Human Resources staff must practice excellent customer service as well. Since employees depend on Human Resources to assist them with problems and concerns at work, it is important for HR professionals to have a...
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NVQ Unit C5 - Monitor and solve customer service problems - Part 3
While dealing with customer service problems, organisational procedures need to be followed in a systematic way.
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eBay Complaints - The Best Ways to Make a Complaint About Ebay, and Get Results!
Complaining to eBay could be one of the hardest things you will do. I, try to make things easier for people going through the process. I have had to lock horns with eBay on a few things over the years. I am happy to say that have had a refund on every occassion.
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NSO Birth Certificate Philippines | Get them Fast
Getting authenticated NSO birth certificate in the Philippines has never been faster than ever. This time, you can get your certificates even without going to the National Statistics Office near you. In this hub, I’m gonna direct you how to...
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Ten Simple Ways to Improve Average Handling Time (AHT) in a Call Centre
This article gives tips to improve 'Average Handling Time' (AHT) on calls in a call centre. Don't be an annoying advisor who is slow and takes long calls. Learn ten easy ways to be quick in resolving queries and provide good customer service in a call centre background.
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Tipping For Services:Thoughts And Ideas
While those working in the hospitality industry provide vital services, Some believe the growing expectations of tipping is becoming too high. Perhaps a middle ground needs to be reached
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Meaning of Gestures in Different Cultures ... Complimentary or Offensive?
Gestures or emblems have been used to replace words in many countries, and they are often specific to a given culture. Gesture may mean something complimentary in one culture, but is highly offensive in another. Generally, there are no universal hand gestures. However, with the influence of...