Customer Service & Satisfaction
- Subtopics
Customer Satisfaction
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Meaning of Gestures in Different Cultures ... Complimentary or Offensive?
Gestures or emblems have been used to replace words in many countries, and they are often specific to a given culture. Gesture may mean something complimentary in one culture, but is highly offensive in another. Generally, there are no universal hand gestures. However, with the influence of...
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eBay Complaints - The Best Ways to Make a Complaint About Ebay, and Get Results!
Complaining to eBay could be one of the hardest things you will do. I, try to make things easier for people going through the process. I have had to lock horns with eBay on a few things over the years. I am happy to say that have had a refund on every occassion.
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The Difference Between Hearing and Listening
Communication is a two way process. Many people do not listen and do not understand what the other person says or feels because they do not know the difference between hearing and listening.
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Team Work in Pike's Place Fish Market, Seattle - Choose Your Attitude!
At Seattle's famous fish market, Pike's Place, it's all about the team work. The way they work is called the Fish Philosophy and spawned a totally new approach to team work, choose your attitude!
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Advantages and Disadvantages of Online Shopping
Online shopping means life has never been easier—except for when it turns out to be more of a hassle than you expected. Read this list of the pros and cons of shopping online to know what to expect.
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Things About DirectTV Customer Service You Didn't Know
Have you ever called DirecTV customer service? Did you know you are actually not talking to a DirecTV employee when you do this?
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NSO Birth Certificate Philippines | Get them Fast
Getting authenticated NSO birth certificate in the Philippines has never been faster than ever. This time, you can get your certificates even without going to the National Statistics Office near you. In this hub, I’m gonna direct you how to...
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NVQ Unit C5 - Monitor and solve customer service problems - Part 1
Businesses like to hear from customers, their opinions and what they expect. That way the organisation learns and grows.
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Five Things That People Do That Annoys The Crap Out of Cashiers
Many cashiers have to deal with annoying and sometimes aggressive customers. Whoever said the customer is always right....was wrong.
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Customer Service Made Easy
If you're new to customer service or simply need a refresher, this easy to understand training is for you. Special bonus: customer shorts videos, individual assessment and discussion questions.