Customer Service & Satisfaction
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Advantages and Disadvantages of Online Shopping
Online shopping means life has never been easier—except for when it turns out to be more of a hassle than you expected. Read this list of the pros and cons of shopping online to know what to expect.
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NVQ Unit C5 - Monitor and solve customer service problems - Part 3
While dealing with customer service problems, organisational procedures need to be followed in a systematic way.
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How To Be a Great Phone Actress
Being a phone actress takes talent. Making someone believe a fantasy over the phone can be incredibly tricky! Here are some helpful hints to help you to be the best phone actress.
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eBay Complaints - The Best Ways to Make a Complaint About Ebay, and Get Results!
Complaining to eBay could be one of the hardest things you will do. I, try to make things easier for people going through the process. I have had to lock horns with eBay on a few things over the years. I am happy to say that have had a refund on every occassion.
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Meaning of Gestures in Different Cultures ... Complimentary or Offensive?
Gestures or emblems have been used to replace words in many countries, and they are often specific to a given culture. Gesture may mean something complimentary in one culture, but is highly offensive in another. Generally, there are no universal hand gestures. However, with the influence of...
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The 5 Biggest Ways Amazon Destroys eBay
Top 5 Reasons Amazon is better than eBay. What makes Amazon.com more than an e-commerce site. How Amazon's dominance transformed the world.
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How to Get What You Want When You Receive Bad Customer Service
There's nothing worse than getting terrible, awful customer service. How do you respond and get a satisfactory resolution? Here are some ways you can deal with it.
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What Call Center Workers Really Think of You
Do you ever wonder what people in call centers think of you? I am here to tell you!
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NSO Birth Certificate Philippines | Get them Fast
Getting authenticated NSO birth certificate in the Philippines has never been faster than ever. This time, you can get your certificates even without going to the National Statistics Office near you. In this hub, I’m gonna direct you how to...
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NVQ Unit C5 - Monitor and solve customer service problems - Part 1
Businesses like to hear from customers, their opinions and what they expect. That way the organisation learns and grows.