Customer Service & Satisfaction
- Subtopics
Customer Satisfaction
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The Difference Between Hearing and Listening
Communication is a two way process. Many people do not listen and do not understand what the other person says or feels because they do not know the difference between hearing and listening.
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eBay Complaints - The Best Ways to Make a Complaint About Ebay, and Get Results!
Complaining to eBay could be one of the hardest things you will do. I, try to make things easier for people going through the process. I have had to lock horns with eBay on a few things over the years. I am happy to say that have had a refund on every occassion.
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NVQ Unit C5 - Monitor and solve customer service problems - Part 1
Businesses like to hear from customers, their opinions and what they expect. That way the organisation learns and grows.
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Meaning of Gestures in Different Cultures ... Complimentary or Offensive?
Gestures or emblems have been used to replace words in many countries, and they are often specific to a given culture. Gesture may mean something complimentary in one culture, but is highly offensive in another. Generally, there are no universal hand gestures. However, with the influence of...
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Things About DirectTV Customer Service You Didn't Know
Have you ever called DirecTV customer service? Did you know you are actually not talking to a DirecTV employee when you do this?
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Tipping for Service - Why, and Where did it Originate?
Tipping for good service is considered the norm in the US. Leaving a gratuity for servers is customary based on the level of service. Where did this custom come from? Why does it occur?
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Advantages and Disadvantages of Online Shopping
Online shopping means life has never been easier—except for when it turns out to be more of a hassle than you expected. Read this list of the pros and cons of shopping online to know what to expect.
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NSO Birth Certificate Philippines | Get them Fast
Getting authenticated NSO birth certificate in the Philippines has never been faster than ever. This time, you can get your certificates even without going to the National Statistics Office near you. In this hub, I’m gonna direct you how to...
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Team Work in Pike's Place Fish Market, Seattle - Choose Your Attitude!
At Seattle's famous fish market, Pike's Place, it's all about the team work. The way they work is called the Fish Philosophy and spawned a totally new approach to team work, choose your attitude!
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Why Do Customer Service Personel Often Seem Rude? Here's Twenty Reasons Why With a Few Tips to Get Better Results
Have you ever tried to return something after Christmas at the store or set up a follow-up appointment at a busy doctors office, or gone to the post office to ship a package and met rude customer service people? Well, not to excuse their behavior but here are a few things you may want to know.