Many sales presentation skills training fail to address a fundamental hurdle - how to make clients listen. If they don’t listen to you no amount of convincing will work.
If you have ever filed a complaint against your local telephone or cellular phone company or provider, you know how difficult it truly can be. One suggestion is to start off at the State Level. Regardless of where you live, the state actually controls the telecommunications industry. Be sure to...
Cutting off a drunk can be a nuance. Telling someone they can not be served another drink - is tough for bartenders. Even if the customer is unliked, it's still not easy. In fact, it can be worse. Here's how to stay cool and cut off the drunk.
While dealing with customer service problems, organisational procedures need to be followed in a systematic way.
Big business, small business, no business without customers. Customer service is of utmost importance to any business. Learn what you can do to improve customer service, which leads to customer satisfaction and loyalty.
Did you ever realize how many different types of tippers there are out there? Well, now that you know the different types... which one are you? Barbergirl28 Working in the service industry means a portion of your income comes to you by the generous...
There are thousands, perhaps millions of single women who are or are about to be reduced to the horror and destructive presence of CATS (shudder) simply because they do not have a man around the house for the necessary 2 or 3 hours a week when such manly presence is needed to do the few odd jobs...
Many stores have a policy noting that if an item goes on sale within a set number of days after you purchase, you're able to bring your receipt in for a refund. Let's talk Menards in Burlington WI.
Are you providing good customer service... or are you in servitude to your customers? Learn ways to serve customers while preserving profits.
Difficult customers is something that almost any type of company and organization has to deal with. So how do you deal with them? Do you just take the abuse they give you? Read on to find out.