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How to Email Ebay Customer Service
Finding Ebay's Email Address... secret instructions*
It took me 35 minutes of waiting around on Ebay Live Help to find the instructions on how to email Ebay!!
I don't think you should have to tie up your time, so here are the instructions that Ebay Live Help gave me.
By the way, Ebay live help gave me this info because they couldn't solve my problem!!
Why does Ebay make it so hard to contact them?
I don't think that it should be so hard, so here it is, making it simple for you!
If you buy on Ebay, you are helping Ebay's business. On the occasion when you need help, you should be able to get help too!
* These instructions aren't really secret. I probably could have found a page with the email ebay button on it by looking around ebay for hours more, but why should YOU have to waste your time?
2/8/2011 - Ebay changed things yet again
So my directions no longer work. Therefore, I think you should follow the link below to directions that DO work.
Poll for All Ebay Users!
Do you find it hard to contact Ebay Support?
This is what it says on the page that has the Email Ebay button. - Strange that customer service has to direct you to this page, isn't it?
And if you actually read the text on this page, Ebay encourages you to enter your query below if you have a general question about Ebay and your account....
But if you enter your question below, you might get the run around again! Lots of questions, but no answers that work for you!
I've been there!