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Poll Time 2016 P.O. Version

Updated on September 4, 2016
Austinstar profile image

Lela earned a B.A. degree in Journalism from Sam Houston University in Huntsville, TX. She has been writing for the online world for years.


The Polls for those of us that want constructive change around here.

Please take the time to read and vote in these polls. Things may not change around here very quickly, but like the weather in Texas, just wait a bit and it WILL change!

Good Comments and Bad Comments

I have written a hub on Why do Hub Authors Delete Comments? Not too long afterwards, the HP staff instituted a tab under the account page - comments/Low Quality. This feature enables hub writers to mass delete all comments deemed by a robot, (I presume) that are low in quality.

There is also a sub tab labeled 'Spam' which regularly detects spam comments and this is where you can mass delete those.

Many hubbers get angry when their comments are deleted. This can cause friction between the writers and their audience.

It also causes some hubbers to unfairly target people who 'clean up' their comments on a regular basis.

Some people believe that ALL comments should be left in print forever simply because that is the way they think.

Some people do not allow people to comment if they are not signed in to HubPages, and they delete all low quality comments.

Neither of these behaviors is bad or should be subject to censure. But comments that do not meet the TOU - terms of use, should be deleted and probably will be deleted by the hubber or the staff.

Anger over comment deletion should NOT make someone a target for revenge.

Global settings for Comments


How writers here REALLY feel?

There are a few writers here who seem to have been unfairly treated by the owners, operators, moderators, other hubbers, and people behind the scenes at HubPages.

Some people have been unfairly banned, reported to the moderators, and/or had their entire accounts deleted.

I propose a series of questions to find out why such unfair treatment exists and how to fix it.

We understand that a violation of the terms of service, or the terms of use can result in penalties. But what happens when people are unfairly targeted? Banning hubbers either semi permanently (unfair or not) seems to hurt HubPages overall. So, why do it? How are the standards applied, fairly or unfairly?

Why is there no review or means of correcting hubbers that have been flagged by another person? Why are so many older hubbers leaving this site? What can HP do to encourage good conduct and fair practices?




past tense: censured; past participle: censured

express severe disapproval of (someone or something), typically in a formal statement.

"a judge was censured in 1983 for a variety of types of injudicious conduct"

Banning of Hubbers

Have you or someone you know been banned from any section of HubPages?

See results

Participating in the sections.

Which areas of HubPages do you regularly participate in?

See results

You or someone you know...

Have you or someone you know been censured unfairly?

See results

The Team

Have you ever contacted the ?

See results

The Team@HubPages

Did the team respond to your email?

See results

Personal Issues

Some of us have had personality conflicts with other hubbers. Sometimes these conflicts have resulted in verbal abuse, personal attacks, and TOS violations.

There doesn't seem to be a way to have a cooling off period in which the violations are automatically deleted and the hubbers warned. If so, should they have the chance to apologize and forgive and forget without a penalty?

Have you noticed hubbers here that should be banned but are not? Some hubbers seem to get away with all sorts of chicanery. Is HP practicing nepotism, or playing favorites themselves? Why are certain hubbers either not reported? or not censured?

Why don't the 'good' hubbers report people for their bad behavior?'

Why are whiners and complainers allowed to censure without being censured themselves?

Banning and Suspensions

Have you had posting privileges restricted on any area of HP (banning)

See results

The Forums

Do you think the Forums at HP are fair and unbiased?

See results

The Q&A section

Have you been banned from the Q&A section?

See results

Forgive and Forget

Should angry hubbers have an opportunity to have their words written in anger just deleted and a chance for apology given?

See results

Scores, Length of Membership, Quality of Contributions

Should hubbers be respected for their Hub scores, Hubber scores, And number of years on HP?

See results

Bad Hubbers

Have you noticed hubbers that SHOULD be banned, but are not?

See results

Financial Issues

A great deal of people write here to express their views, develop a following, write good content, and make new friends.

IHubPages has always been one of the best places to connect on the internet and get paid for your efforts.

HubPages wants to make money, as all companies do. And hubbers like getting paid to help HubPages make that money. It should be a win-win situation for all.

Of course there are people here who are trolls, bad writers, and those that do not care if HubPages makes money or not.

There should be a fair way of eliminating the people that do not make money for the company.

Making Money at HP

Do you understand approximately what percentage HP is earning from your articles?

See results

Suggestions for Improvement

All of us probably have a suggestion or two that we feel will improve the HubPages experience.

Please leave suggestions in the comment area and I will post them here:

  1. Two or more moderators must approve any banning of hubbers, and they must investigate the particulars of the issue before settling on a permanent ban from any section of HP.
  2. HP should conduct anonymous surveys on a regular basis to help guide the quality of the employees and management. Many companies survey their employees yearly to get a feel of the way employees and management are doing.
  3. HP should have a simple test for new hubbers to get them to read and understand the terms of service and the terms of use. (TOS and TOU).
  4. Moderators should be adequately trained to deal with internet conflict, trolls, spammers, abusers, and low quality hubbers.
  5. The HP team should encourage quality writing at all times and reward their writers.

© 2016 Lela

Comments - I personally moderate all comments. I will approve your comments if they are constructive and helpful. All commenters must be signed in to comment.

Submit a Comment

  • Robert Sacchi profile image

    Robert Sacchi 

    11 months ago

    Do you find some of your articles seem to be troll magnets? I haven't had a problem with commenters on HubPages, except that I haven't had many of them. One concern I have is the HP team is they don't seem to understand what Amazon product is relevant to an article. I feel they should either leave it to the writer of have looser rules.

  • profile image

    Shyron E Shenko 

    13 months ago

    Lela, I completely agree with billybuc. Thank you for giving HP some insight on the problems/questions of Hubbers.

    Blessings my friend.

  • FlourishAnyway profile image


    14 months ago from USA

    I have resorted to only writing articles and ignoring the forums and Q&A entirely because people can get so saucy. I wasn't aware of the option to delete low quality comments so thank you for the heads up on that. I feel the one item that HP calls a survey is ridiculous. It's a mere check the box. They don't need to do navel gazing but they could ask 4-5 relevant questions that align with what they need to know.

  • CatherineGiordano profile image

    Catherine Giordano 

    15 months ago from Orlando Florida

    I have always found the team to be very helpful and fair. If I feel that a snip to my hubs is a mistake, I write them and they review it. I usually win. (I con't complain about every snip; only if I think it is truly a big mistake.)

    As for trolls, they don't seem to bother with me anymore. Maybe they were banned. But the angry nasty comments don't happen anymore.

    I was unaware of the tab for deleting comments. Thanks for alerting me to it. I will take a look.

    I delete comments that are off topic or are inappropriate because of vulgarity, etc. Sometimes spelling and grammar are so bad that I am forced to delete those comments. With respect to these deletions, I am following HP guidelines.

    Very interesting hub. Thanks for doing it.

  • Austinstar profile imageAUTHOR


    21 months ago from Somewhere near the center of Texas

    True, Lois, the moderators are not known for their detectivve skills. I wish they would thoroughly investigate issues before banning people. They almost always ban the wrong people.

  • LoisRyan13903 profile image

    Lois Ryan 

    21 months ago from Upstate NY originally from Long Island

    Excellent hub and answered all the polls. I one time was banned from the Q/A section for about a week. I was accused of having something called a Sock Monkey account or something. The moderator said I was using two accounts in the Q/A section which I wasn't. I did have another account with Hub Pages a few years before I got this one and I deleted that account before I even got back into Hub Pages.

  • Austinstar profile imageAUTHOR


    22 months ago from Somewhere near the center of Texas

    The poll doesn't seem to be getting much attention, but Randy Godwin's P.O. hub gets thousands of comments! He is a crackerjack!

  • billybuc profile image

    Bill Holland 

    22 months ago from Olympia, WA

    Good of you to post this survey! I really don't have much trouble with comments, and to my knowledge I haven't deleted any. My main problem is the direction the HP management has taken with this site, moving it further away from community and more towards the bottom line of dollars and cents...but no one really cares about my opinion on that matter, so there you go. I hope your poll does some good.

  • bravewarrior profile image

    Shauna L Bowling 

    2 years ago from Central Florida

    Gotcha. Fortunately, I don't have a problem with comments with the exception of spammers than come in outside of HP. Those I label as spam and delete forever.

  • Austinstar profile imageAUTHOR


    2 years ago from Somewhere near the center of Texas

    BW - Deleting a comment is considered 'editing' a comment. You could delete it, then contact the person who wrote it and ask if they would like to change their comment.

  • bravewarrior profile image

    Shauna L Bowling 

    2 years ago from Central Florida

    Okay, I've deleted comments, but you mentioned editing them in this article.

  • Austinstar profile imageAUTHOR


    2 years ago from Somewhere near the center of Texas

    bravewarrior - please refer to my hub on on HOW and WHY to edit comments that people put on your hubs.

    Neither YOU nor HP wants bad comments on your hubs. It will hurt your hub score, your hubber score, and will cause people to think that you cannot edit your hubs responsibly.

  • bravewarrior profile image

    Shauna L Bowling 

    2 years ago from Central Florida

    I know we can delete comments (and only do so if they show up multiple times, as often happens when HP is experiencing technical difficulties), but had no idea we can edit other people's comments (in our hubs). How and why would we do that?

  • CatherineGiordano profile image

    Catherine Giordano 

    2 years ago from Orlando Florida

    I took your advice and I discovered HP has been calling some comments spam. They were not in the least spammy. Now I have to apologize to everyone who thought I was ignoring their comments.

    There was one I decided to delete. It was about 15 paragraphs long and refuted my points one by one. Note to the wise. Nobody wants to read a 2000 word comment. Pick the 2-3 most important issues and comment on those. Be brief. If you need more words, write your own hub on the topic.

    Your hub has been so very useful to me. Thanks.

  • Austinstar profile imageAUTHOR


    2 years ago from Somewhere near the center of Texas

    Hi Bob! Glad to hear from you. I thought I had the flu last week, turned out I had Atrial Fibrillation! I had to go to the hospital for a couple of days, but I'm ok now, I think. Still weak and sore from all the tests and the horrid hospital bed. I'll live a bit longer, though.

    @Catherine - Yes, HP does have a lot of useful things around. Most people are computer skill babies. I have done a lot with computers ever since they first came out. I had one in 1984 if you can believe that! Always a nerd.

    Here's my computer advice - click on it, double click on it, right click on it or just read the prompts!

  • CatherineGiordano profile image

    Catherine Giordano 

    2 years ago from Orlando Florida

    Austinstar; Thanks for your clarification. It was so useful and easy to use this feature. I was surprised that I only needed to remove four comments, all from the same hub. And they didn't come from my hubs on religion where I expected to see them. Probably because I never approve the nasty ones that I get there. As HP says: The authors have the right to control what comments appear on their hubs. The government cannot deny someone free speech; authors can.

  • diogenes profile image


    2 years ago from UK and Mexico

    Hi Lela: I only had a brief scan through as have turrible cold and stuffed up and hate everything and everybody; I know my full wrath would be turned on those trolls we know so well. I say no more ot they might have me banned or excommunicated or whatever is the popular punishment these days. I would guess that hubs like yours would have your name on some list rather like the one McCarthy had for suspected commumists.

    It's entropy, dear, things always get worse

    Bob x

  • Austinstar profile imageAUTHOR


    2 years ago from Somewhere near the center of Texas

    I have added a screen shot of the 'my account' area tabs for editing comments and setting global settings (only signed in users may comment).

    Just click on the filters, and if you have any comments that fit that filter, they will show up here.

    I can do other screen shots if you need them. Good luck, Lela

  • CatherineGiordano profile image

    Catherine Giordano 

    2 years ago from Orlando Florida

    I clicked on comments, but I did not see anything that would "clean-up" the comments. I spent 3 hours doing this manually for one of my hubs, and decided it was way to time consuming. comments. Can yo describe exactly where I can find this tool?.

  • Austinstar profile imageAUTHOR


    2 years ago from Somewhere near the center of Texas

    Thank you Catherine. My only goal is to improve on a few things that some of think need improving.

    Things will always be changing and I hope we can change for the better.

  • CatherineGiordano profile image

    Catherine Giordano 

    2 years ago from Orlando Florida

    This is a great hub and I read it very closely. I learned about some features of hubs that I was not aware of and I will check them out. Your polls were very interesting and I want to come back after more people have voted so I can get a better feel for the opinions of hubbers on some HP practices.

  • Randy Godwin profile image

    Randy Godwin 

    2 years ago from Southern Georgia

    A great hub and the polls should be telling, especially for us old timers. I can't tell you for certain how many times I've been banned from the forums for silly things. And even worse, I've been personally attacked many times and when I reported the culprits they never received a ban. Once I was "accidentally" banned if you can believe that BS. LOL!

  • gmwilliams profile image

    Grace Marguerite Williams 

    2 years ago from the Greatest City In The World-New York City, New York

    This is an excellent hub, read it thoroughly & concur w/the contents. Moderators should be more judicious regarding banning & shouldn't use banning unless the actions are egregious in nature. Banning has been used too freely by the moderators for offenses that are considered to be slight in nature.


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