You realise that this is a place for hubpages members (like yourself) to answer questions? and not hubpages staff?
If you have a question for hubpages staff then why not follow the correct channels. If you want answers from hubbers then why not stop throwing your toys out of your pram and politely ask people in the forums? Thats what everybody else does.
I wont answer your questions, petulance gets nowhere with me.