leni sands profile image 83

Hi, a friend of mine used to use hubpages a long time ago but cannot now access his account


when we go to his account it says that this user doesn't exist, if we try to create a new account for him using his email and/or facebook account it says that these accounts are already linked to his hibpages account. Any ideas how to reinstate his account? He isn't sure if he closed it and there is no reason we are aware of for hubpages to have banned him. Would they have closed his account through inactivity. We have searched for information about reinstating accounts, to no avail.

 
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relache profile image87

Raye (relache) says

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4 years ago
  • leni sands profile image

    Leni Sands 4 years ago

    We found a place where he had answered a question and clicked on his username:

    Keith Sutherland

    and were taken to this page:

    Sorry that user no longer exists

    Back to HubPages

    You may be able to find what you were looking for using the search box ab


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leni sands profile image83

Leni Sands says

You can help the HubPages community highlight top quality content by ranking this answer up or down.

4 years ago
CloudExplorer profile image81

Mike Pugh (CloudExplorer) says

You can help the HubPages community highlight top quality content by ranking this answer up or down.

4 years ago
  • leni sands profile image

    Leni Sands 4 years ago

    Thanks for the suggestion I think he has now set up a new account without the facebook link but hey ho...thanks for your help.

aceofhearts552000 profile image61

Scott Buchanan (aceofhearts552000) says

You can help the HubPages community highlight top quality content by ranking this answer up or down.

4 years ago
  • leni sands profile image

    Leni Sands 4 years ago

    when we tried to create a new account for him by linking via facebook it said that the facebook account and email address was already linked to a hubpages account. We have tried the forgot password routine but no luck.