I have added amazon capsules to my hubs, know for sure at least 4 items have been purchsed from them but have seen nothing in the way of orders made on my report pages.
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The purchases I know were made was from the hubber going direct to my hub, clicking on the product and ordering it. In each case this is what has happened.
But in my case, items were definately ordered. I have also read that we have to enter a personally written description of the item advertised in at least 50 words!! I am now doing that.
The other thing is, that the capsules work on "product hubs" and not hubs that are just about ideas. For example, I have a hub on the best five books for saving a marriage. That has received some buys, because it is for books, which can be bought.
I have tried to figure out what the problem is, studied the way to do it on Amazon associates-to no avail. One thing I read said the items we advertize have to be associated with what our hub is about. Well, I believe we always do that!