FIXED: Uploaded images not displaying

1. 82

   WorkAtHomeMumsposted 12 years ago

   I have just stumbled upon a few of my hubs where the images are no longer showing.  They were when it was first published, and they have a few pins so I can therefore assume that others saw them too, but now I am presented with an error-type box.
   
   When I try to re-load it in, the select photos option does not show the image either.  As in I can locate it on my computer but it won't appear in the display box.
   
   I then went to my account and looked at my photo gallery and lots of my photos are only showing up as grey boxes and when I click on them to view it says problem loading.
   
   The images are typically 350x350 in size so I doubt it is a sizing problem.  I suspect (and hope) a temporary glitch however it does look odd.  I have tried using firefox, as opposed to safari, to see if it made any difference and it didn't.  Am I allowed to add a link here as an example?
   Thanks

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   1. 87

      Mama Kim 8posted 12 years agoin reply to this

      My pictures aren't working either. I'm trying to complete a hub and the pictures aren't loading properly. I can pick them off my computer, it acts like it loads but shows up blank.  I hope someone has a solution soon.

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   2. 0

      whowasposted 12 years agoin reply to this

      I can't get photos to load, either. It doesn't seem to matter which browser I use so i guess it is a problem at Hubpages end of things.
      
      It would be great to get this sorted quickly, as i am sure it is holding a lot of people up from publishing.

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   3. 70

      Matthew Meyerposted 12 years agoin reply to this

      Thanks to everyone for bringing this to our attention.
      It appears this temporary glitch is resolved now.
      
      If you are still seeing the issue, try clearing your browser cache.
      If you are still having issues after clearing cache, please post here as I will be monitoring this thread.

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      1. 82

         WorkAtHomeMumsposted 12 years agoin reply to this

         Thank you for your prompt response.

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2. 70

   Silver Fishposted 12 years ago

   I cannot upload images either- I hope this is resolved soon.

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3. 94

   mary615posted 12 years ago

   HELP!  I am ready to publish a Hub, and the photos will not load.

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   1. 94

      mary615posted 12 years agoin reply to this

      I've tried IE8 and Firefox.  Never had this problem before

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      1. 61

         mlzingarellaposted 12 years agoin reply to this

         I just published a hub and the photos aren't loading....I thought it was just slow. Same issue now it looks bad. Can I take it down and just try again? Anyone having any luck or getting any answers?

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4. 80

   LuisEGonzalezposted 12 years ago

   For what it is worth, this seems to be another technical issue much like when Amazon capsules were not loading /showing properly. Hopefully staff is on top of this and the issue will be resolved soon.
            

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   1. 61

      mlzingarellaposted 12 years agoin reply to this

      Did they resolve it? I already published my hub. Should I take it down? Do I then have to redo the whole hub?

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5. 94

   mary615posted 12 years ago

   My new cookie recipe will just have to wait:  I'm not publishing it without all those  photos I took!

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6. 80

   LuisEGonzalezposted 12 years ago

   mizingarella and mary615; You should not have to do anything. Once the issue is resolved more than likely your images will appear as they should. You can save unpublished for now until HP takes care of the issue.

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   1. 61

      mlzingarellaposted 12 years agoin reply to this

      Thanks LuisEGonzalez. I will leave the hub and monitor and hope that the images appear.

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7. 83

   lrc7815posted 12 years ago

   I too am having an issue with images when trying to upload.  I get the image window with a red "X" in the upper left corner.

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   1. 61

      mlzingarellaposted 12 years agoin reply to this

      The hubpages staff has quickly fixed the problem and my images are now up!

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      1. 0

         whowasposted 12 years agoin reply to this

         Hooray!

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8. 94

   mary615posted 12 years ago

   THANK YOU, HP!

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9. 70

   Kate Mc Brideposted 12 years ago

   photo is fine now. Thanks for fixing it so promptly:-)

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