Unable to verify my mobile number

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  1. Rehaza Deen profile image61
    Rehaza Deenposted 5 years ago

    Hi! I am a rookie here. I am living in Sri Lanka and trying to verify my mobile number. However, I am getting this error "The phone number that you provided is prohibited on HubPages due to previous transgressions, and cannot be used to verify your account". sad

    Does anyone have any idea about this? Is there a solution or an alternative?


    Thanks,
    Rehaza

  2. theraggededge profile image87
    theraggededgeposted 5 years ago

    Hello Rehaza,

    Click on Help, top right, and follow the instructions to get in touch with the team. I believe their email address has changed recently so fill in the contact form.

    1. Rehaza Deen profile image61
      Rehaza Deenposted 5 years agoin reply to this

      Hi theraggededge,

      Thanks for that smile

    2. Shrikant6989 profile image58
      Shrikant6989posted 5 years agoin reply to this

      I am facing a different but problem with mobile number verification. In the Earnings section, there is Amazon Affiliate Program. I tried to activate it and it prompts me for mobile number verification. When I click on 'send me text message" for the code verification, the message never comes. Also the 'Call me" option does not help. When I receive the call from Amazon, it just says "We are sorry, an application error has occurred".

      1. theraggededge profile image87
        theraggededgeposted 5 years agoin reply to this

        This is an Amazon problem, so you will need to contact them directly. Have you followed the instructions to set up an Amazon affiliate account? There's an article that should help in the Learning Center.

        I'm not sure how easy or difficult it is, these days, to set up a new Amazon affiliate account. When I joined I had to submit my own website for verification.

        Hope someone here can clarify for you.

 
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