ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

How to Make an Appointment in Japanese

Updated on April 26, 2011
Source

Making appointments in Japanese over the telephone

When you speak Japanese face to face with someone, there's always the added benefit of wild arm gestures, facial expressions, and pantomimes to help get your point across.  Communicating on the phone, however, is a whole different arena.  Here's how you make a simple appointment over the phone for, say, a hair appointment. 


When they pick up the phone

Normally when you call a business in Japan, the flow of conversation will go something like this:

Business: Hai, Odenwa arigatou gozaimasu. __(company name)_____ desu.

(Hello, thank you for the phone call. We are ______.)

Now contrary to popular belief, you would not say "moshi moshi" here. Moshi moshi is really only used when you're called by someone else. In my house, when the phone rings, we normally answer it with a "Hai, moshi moshi, Abe desu kedo". (Yes, hello, this is Abe) If you don't want to give out your name when receiving a call, then just using a "moshi moshi" will suffice. Sorry for the tangent, and now back to the topic at hand:

You: Katto (cut) no yoyaku (reservation) wo onegaishimasu (please). _____gatsu (month) _____ nichi (day) no _____ ji(time) kibou (desire) desu.

(I would like to make an appointment/reservation for a cut please. I desire this month, day, and time. )

Business: Hai, kashikomarimashita (Got it!). Onamae (name) wa ukagaishitemo(ask) yoroshii deshouka (is it ok)...

(Ok, got it. Is it ok if we ask you for your name?)

(The variance of what can be said here is so great that it's almost pointless to try to list all possible phrases that could be said to you. Instead, just keep on the look out for words like Namae(name), Seinen Gappi(birth year, month, and date), Tanjyoubi(birthday), and them repeating back your day and time.)

You're almost guaranteed that they'll ask you your full name, so be ready to give it out after you give your little speech. After that, they'll usually repeat back the name, then the thing you wanted (cut, perm, whatever), and maybe ask you if you have a specific hairdresser you want. That'll sound something like: "Gokibou no tantousha wa gozaimasu ka?" (Is there a specific person you want?). If you hear anything along those lines, just say "iie" (No) and wait for them to finish repeating back all the info you gave. After that's done, simply say "arigatou gozaimashita" and hang up the phone.

Now, hopefully you actually needed to make an appointment and didn't simply use this guide just to see if it would work, or to test out your sleek new Japanese skill you've acquired. Any questions or requests for more in depth topic coverage can either go in the comment section or be mailed to me. Jya ne!

Comments

    0 of 8192 characters used
    Post Comment
    • Akbok profile imageAUTHOR

      Akbok 

      8 years ago from Aomori prefecture, Japan

      Simone: Thanks! I find that a lot of my friends over here have a hard time talking on the phone and finding exactly what words to use when making appointments. The language changes substantially when the other end is using all of their super polite, business taught Japanese. Glad you liked it and I hope you get the chance to use it soon as well!

    • Simone Smith profile image

      Simone Haruko Smith 

      8 years ago from San Francisco

      Wow, another awesome guide. I'm bookmarking this, and hope I'll have the chance to use it sometime soon!

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)
    ClickscoThis is a data management platform studying reader behavior (Privacy Policy)