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How to develop and improve Communication Skills? Secrets of Developing

Updated on April 30, 2016

Riverside Stompers

Members of Austrian jazz band. This is also a type of communication.
Members of Austrian jazz band. This is also a type of communication. | Source

Conversation free style

President Barack Obama and British Prime Minister David Cameron talk on the South Lawn of the White House, July 20, 2010
President Barack Obama and British Prime Minister David Cameron talk on the South Lawn of the White House, July 20, 2010

What is communication and its secrets?


I have discovered that day a secret about communication skills. It was a meeting with Professor Lawrence Alan Babb, Amherst College, Massachusetts University, the US sometime in 2000. We were meeting to start a research project in Anthropology.

English is not my mother tongue and I knew my weakness in the said language. Communication in English was little difficult for me. I had some hesitation talking to a Professor from the US because of my weakness in speaking The English language. Looking into my hesitation Prof. Babb told me that my English was perfect. I was encouraged as well as surprised.

I asked him how could he say so about my English. Prof. Babb replied “I can understand what are you saying and you are also what I am. This is the perfect English".

This explains well what communication is. This is the secret of communication skill.

Upadesamala, an ancient Jain text

MS in Jain Prakrit and Old Gujaranti on paper, Rupnagar, Rajastan, India, 1666. The word Upadeshmala means string of preaching. Original Prakrit text by Dharmadas Gani in 6th century AD
MS in Jain Prakrit and Old Gujaranti on paper, Rupnagar, Rajastan, India, 1666. The word Upadeshmala means string of preaching. Original Prakrit text by Dharmadas Gani in 6th century AD

Secrets of developing communication skills: Ancient texts of India


If you want to develop good communication skills you have to be a good listener.You have to be a good listener to be a good speaker and in turn a good communicator. In fact, communication starts with listening. It is very important to listen to your counterpart carefully, attentively and with an open mind. This will help you to understand others better. You can know others' view more precisely by listening unbiased. In fact, better communication is listening more and speaking less.

It is better to start thinking process after listening and understanding others. “Think twice before you speak” is a well-quoted phrase.

An ancient Jain text of India informs about listening practices of Indrabhuti Gautama (Gautam Swami). He was the principal disciple of Jain Tirthankar Lord Mahavira. The ancient Jain text describes that he knew all the preaching of Lord Mahavir. He used to listen attentively with a curious mind of children. It is also described that he did it whenever the Lord spoke or repeat anything.

It is said in an ancient text that Indrabhuti Gautama was all time best teacher. Good listening habits made him the best speaker and teacher of all time. He had developed best communication skills.

Listening Video

Printing press in old days

William Caxton showing specimens of his printing to King Edward IV and his Queen. Published in The Grabhic in 1877 refering to The Caxton Celebration. The Caxton Celebration, commemorating the 400th anniversary of the first printed book in England, t
William Caxton showing specimens of his printing to King Edward IV and his Queen. Published in The Grabhic in 1877 refering to The Caxton Celebration. The Caxton Celebration, commemorating the 400th anniversary of the first printed book in England, t

Signaling flags

020118-N-6520M-011 At sea aboard USS Lake Champlain (CG 57) Jan. 18, 2002 -- A U.S. Navy Signalman 2nd class sends a semaphore message to the Commanding Officer of the British Royal Navy replenishment ship, HMS Bayleaf (A109), during an at sea refuel
020118-N-6520M-011 At sea aboard USS Lake Champlain (CG 57) Jan. 18, 2002 -- A U.S. Navy Signalman 2nd class sends a semaphore message to the Commanding Officer of the British Royal Navy replenishment ship, HMS Bayleaf (A109), during an at sea refuel

How to develop communication skill?


Develop your communication (both speaking and writing) skills with correct spelling, good pronunciation, clear voice and grammatical accuracy. Command on language / languages increases the quality of communication skills much fold. A good gesture and appropriate body language help developing communication skills.

Many people confuse communication skill with speaking ability. It is not limited to that only. Communication skills include writing skill, gestures and body language. One has to learn these to develop communication skills.

Knowledge of using modern communication devices such as phones, mobile phones, computers and the internet is also an integral part of communication skills.

NB : Speak more about your counterpart and not about you. Most communications fail because people are interested in saying "I". When you speak about yourself it is generally boring. When you speak about others it is gossip. Most intelligent and interesting conversations are when you speak about your counterpart.

Facial expressions

Bahrami talk - Wimbledon 2010- Facial expression
Bahrami talk - Wimbledon 2010- Facial expression | Source

Hindrances of developing communication skills


There are physical, mental, social and educational hindrances in communication.

There are deaf and dumb who can not communicate well. This is because of their physical inabilities. People with problems in their vocal cord can not speak well. Problems in ear trumpet can affect listening ability. Both deaf and dumb can not communicate well. Hearing -aid or speech therapy helps them. A blind or myopic person has difficulty in his or her reading process. This also reduces the quality of communication.

Moron, idiot, and other mentally retarded persons are also not good communicators. Ego and uncontrolled emotions also affect communication skills adversely. Biased, arrogant and argumentative persons are generally a bad communicator.

Socially deprived or suppressed persons generally lack Communication skills. Their abilities are suppressed. They develop inferiority complexes among themselves that in turn curbs their communication skills.

Generally, uneducated and illiterate people lack in communication skills. Here education means the real education and not having a mere degree.

English communication skill

Hearing impairment

Sir Joshua Reynolds - Self-Portrait as a Deaf Man
Sir Joshua Reynolds - Self-Portrait as a Deaf Man

Modern communication devices: Cellphones, iPhones etc


We are living in the age of communication. Technology has increased the ability of communication many folds. We can speak to our relatives, friends, business partners or whomsoever living in a distant place. Modern communication devices help us communicating easily with our counterparts globally.

This has started with postal departments some centuries ago. Telegraph increased communication strength. However, both these tools helped communication in writing. Radio and telephone equipped us with communicating vocally. Fax made our office communications easy.

Nowadays, we are habituated of using cellphones, computers and internet. Voicemail, voice chat, E-mail are blessings of the internet. We are now able to put our videos and even ready for a video chat. 3G and 4G cell phones, iPhones are miracles of modern science and technology.

Europe and America are pioneers in developing and manufacturing modern communication devices such as computers and mobile phones. However, Japan took the lead several years ago followed by China in Asia. India is also coming up rapidly in modern communication technology fields.

Nokia, Motorola, Apple, Google, Yahoo, Microsoft, Facebook, Youtube have earned billions in the business of the internet and modern devices.

Communication devices

An early model wall mounted telephone, in the Champaign County Historical Museum, Champaign, IL
An early model wall mounted telephone, in the Champaign County Historical Museum, Champaign, IL | Source
 Marine radios, the Debeg 7606 VHF radio, the German version of the Sailor RT143
Marine radios, the Debeg 7606 VHF radio, the German version of the Sailor RT143 | Source
Al Jazeera TV English Newsdesk. Photo from balcony overlooking main television studio towards presenter's desk in the Doha headquarters.
Al Jazeera TV English Newsdesk. Photo from balcony overlooking main television studio towards presenter's desk in the Doha headquarters. | Source
Amateur radio at international space station. Susan J. Helms, Expedition Two flight engineer, talks to amateur radio operators on Earth from the HAM radio workstation in the Zarya module of the International Space Station (ISS).
Amateur radio at international space station. Susan J. Helms, Expedition Two flight engineer, talks to amateur radio operators on Earth from the HAM radio workstation in the Zarya module of the International Space Station (ISS).

Test yourself


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Motivation to develop communication skills?


One has to remove / eradicate above-mentioned hindrances / obstacles to become a good communicator. A physician or specialist can help patients to improve their hearing, speaking or viewing faculty. A speech therapist can help developing a clear voice. A linguist can help improving spelling or grammar. Learning two or three languages enhances the capacity of communication.

View: Tri-lingual children

Psychologists can suggest some methods of enhancing communication skills among mentally disabled persons. The administration can play their role to boost the confidence of socially deprived or suppressed persons.

Illiterate or uneducated persons should have gone through some training processes. It may include the development of linguistic skills, use of communication devices etc.

Appropriate training of good gestures and body languages should also be imparted at all levels.


Learn English: Communication skills

Vote your choice

Who is a better comunicator?

See results

Please Remember!!


Body language and gestures play a great role in communication, hence, do not ignore these.

Conclusion:

The hub is written to answer a question about how to develop communication skills among shy persons. The secret lays in motivation.

Generally, shy personalities are either suppressed or having a lack of confidence. They need attention, some extra care, and True love!!

The first and foremost task is to make them believe that they can do. One has to develop confidence among them. It is also true that competence grows confidence. A mentor can make them competent thus boost their confidence. Motivational or personality development program can work as a booster.

Please feel free to comment and feedback on this hub. Both are the ways to communicate with you and me, author. It will help me improving my writing. I can communicate better with you and write better articles useful for you.

Please do not forget to comment and feedback. You can also feel free to bookmark this hub with any social bookmarking sites.

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    • DDE profile image

      Devika Primić 3 years ago from Dubrovnik, Croatia

      Interesting I found this hub when it was shared and so glad I did valuable information for all

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 5 years ago from Jaipur

      Listen first. Practice. Don't hesitate to speak English. It is not a taboo.

    • profile image

      prameela 5 years ago

      sir ,now a days english language is so much important but i don't know learn &how to speak.so please suggest how to speak fluent english

    • profile image

      chandrasek 5 years ago

      sir basically i am studied in tamil medium,in college life(4 years only) studied in english,so tell me how to developed my communication skills.

    • profile image

      chandrasekar 5 years ago

      hello sir,

      first of your words are excellent sir,

      Sir still i'm completed in BE Sir but still now i don't know proper communication skills.Because i studied first std to 12th std in tamil medium,so please tell me how to develop my english knowledge.

    • profile image

      Alawode Abimbola 5 years ago

      I like your writeup,it's interesting,please keep it up

    • profile image

      thyaga 5 years ago

      exellent sir

    • profile image

      rahul619 5 years ago

      I'm impressed, sir..!! Thanks a lot..!!

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 5 years ago from Jaipur

      Vipin,

      Thanks for commenting. I wish you all success.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 5 years ago from Jaipur

      Please read the article carefully and try the methods.

    • profile image

      vipin 5 years ago

      Thank you sir ,for the above video and points you have discussed ,i will definitely try to improve myself accordingly .

    • profile image

      SATHISH KUMAR 5 years ago

      i am student i dont know clear communication,please how to developig the communication skill.some times i will try to speak but on the time i think was shy,why sir.

    • profile image

      vimal 5 years ago

      wat can i do to develop my skills

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 5 years ago from Jaipur

      Deepthi,

      Don't be shy in speaking. It will cause you problems. Learning languages is not difficult. Motivate yourself to do so.

    • profile image

      babuji 5 years ago

      its very useful

    • profile image

      deepthi 5 years ago

      helpful article actually i am shy to speak in english & hindi languages

    • profile image

      divya kumar 5 years ago

      Hi sir, Its really a fine article to build my communication skills.I am good listener especially of good english speakers.I am from government school and don't have much resources to develop my language skills.But being a good listener now I am some how better in my skills. Your articles plays a vital role in developing the range confidential and my skills. Thank you very much.

      Like to be in touch with your articles and you......

    • profile image

      siddhant tripathi 5 years ago

      repected sir your all methods are really very effective to inprove communication skill . I am very thankfull to you.

    • profile image

      karthikeyan 5 years ago

      how do develop skill sir

    • profile image

      shobana 5 years ago

      hi sir

      now i get confidence over after reading ur hub page so from today onwards i start listening to improve my communication skills sir.

    • Ruchi Urvashi profile image

      Ruchi Urvashi 5 years ago from Singapore

      Great work. Enjoyed reading information about how to improve communication skills.

    • profile image

      Narayanan 5 years ago

      Dear Jyoti Kothari,

      I can understand the English language somewhat, basically im a shy person to speak other languages like English,Telegu,Hindi,Malayalam. But im a good listener for all interesting speeches. but i can't speak any other languages,please give some suggestions for speaking.

    • profile image

      appas 5 years ago

      ur articles is super. i am very poor leval of

      communication. so,it will help me the art of communication skills.

      thanks/regads

      appas.j

    • profile image

      bhawesh 5 years ago

      great suggestion for learner........

    • profile image

      MH 5 years ago

      Good

    • profile image

      deepan 5 years ago

      Hi ...

    • profile image

      dhiraj sinha 5 years ago

      generally i feel dat whenever i wanna to communicate with others i always hegitate to speak plz give some hub sir..

    • profile image

      prasath 5 years ago

      hello sir,

      if i want to develop my body language,what can i do for that?i need brief explanation

    • profile image

      sathya 5 years ago

      thnk you all participated the post comment.becse u are typing well and very confident persons and motivateed others.so thanks again to u....

    • profile image

      ruby 5 years ago

      hello sir

      my name is ruby i am very weak in communication skills plz help me to send u r hub and develop my skills

    • profile image

      Guru 5 years ago

      It is good article .... Give the brief details about how to face the interview... What they are excepting for us.

    • profile image

      kabeer 5 years ago

      sir i have no confident while i speak with athers

    • profile image

      chinna durai 5 years ago

      i am student i don't know clear communication,please how to developig the communication skill.some times i will try to speak but on the time i think was shy,why sir.

    • profile image

      kandavel 5 years ago

      i am student i don't know clear communication,please how to developig the communication skill.some times i will try to speak but on the time i think was shy,why sir.

    • njmanura profile image

      Dr Manura Nanayakkara 5 years ago from Sri Lanka

      nice article and voting up

    • profile image

      anil 6 years ago

      hi! sir

      i juz finished of reading your hub. i'm a job seeker. i got failed two times in group discussion round .... i can talk. but with bAsic english n pronouncation.... i've no frnds to develop my english from my level... somehow! you shud mak my communication it good. As an indian you shud do it for me..

    • profile image

      malayali 6 years ago

      dear sir,

      thanks for helping me.

      is the best way to improve communication skills.

    • profile image

      malayali 6 years ago

      dear sir,

      thanks for helping me.

      is the best way to improve communication skills.

    • funmontrealgirl profile image

      funmontrealgirl 6 years ago from Montreal

      Voting this up.

    • profile image

      thunya 6 years ago

      really this message is very motivating me. and, it create very to interest to learn english. thanking u sir.

    • Anilvk profile image

      Anilvk 6 years ago from Dubai

      It is good time to see about philosophies of India

    • jacobkuttyta profile image

      jacobkuttyta 6 years ago from Delhi, India

      Very interesting.

      Thanks for sharing it with us.

    • hasian profile image

      hasian 6 years ago

      Very informative! Please add me and let me know about more of your topics

    • profile image

      Shravan 6 years ago

      "Morn,idiot...."

      I think that should be moron.

    • profile image

      vanisruthi 6 years ago

      what the information you have given here is well and fine.But I even

      need more explanation regarding fluency.

      thank you sir,

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 7 years ago from Jaipur

      Hi Myriad,

      Thanks for your compliments. I am not a professional writer and do not think myself writing sincerely in Hubpages. It is just a small part of my total work. As I am in a real life business, I have to look after my business affairs. I am also a devoted family man and have to devote time for my family and society.

      I f I get some time after all these I write something I like. Most of these come from my reading, my experience and from commonsense. If these help you, I am glad.

      Thanks for compliments.

      Jyoti Kothari

    • Myriad profile image

      Myriad 7 years ago from the bottom of your heart .. ie chennai!

      Boss you come across to me as one of the most sincere and dedicated hubber from India I have seen so far . I am proud to be your fan ! to follow you and what you write ! You inspire me a lot ! You are very articulate , informative as well adept in giving a very neat presentation of what you have written

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 7 years ago from Jaipur

      Listening, listening and listening... this is the secret key of developing communication skills.

      Thanks,

      Jyoti Kothari

    • profile image

      Indian lady 7 years ago from India

      We are not prone to listening. Instead prone to talking. You have rightly described that secret of developing communication skill lies in listening.

      Only good listener can be a good communicator.

      Excellent hub. thumbs up.

      I have book marked this hub.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 7 years ago from Jaipur

      Hi Anjali,

      You have developed communication skills. Your comments shows that.

      Thanks for commenting on my hub "secrets of developing communication skills".

      Jyoti Kothri

    • profile image

      Anjali Kapadia 7 years ago

      Hi Jyoti,

      I am in fashion business. I learned a lot from this hub, especially about active listening.

      Developing communication skill is a major key to success in business and in life.

      You are best as usual.

      Thanks,

      Anjali

    • profile image

      Piyush Shah, 7 years ago

      I have viewed previous comment by View and find it interesting. Yes even animals and plants can communicate and only those can understand who love them. So love people and you can communicate well.

      I rated this hub up.

      Piyush Shah

    • view profile image

      view 7 years ago

      Nice hub. I personally think communication is actually an art of expressing our views. There are so many ways to communicate as pointed by you. Even plants and animals are able to convey there message and those who love them understand that.

    • mishuexpert profile image

      mishuexpert 7 years ago

      Very nice article, i must say. You said the true secret for successful in communication. the secret is: people need to listen what others are saying. And listening is the most critical part of communication.

      Thank you very much for your nice article.

      Mishu

    • Diana Weiss profile image

      Diana Weiss 7 years ago

      Nicely done! Thank you.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 8 years ago from Jaipur

      Hi Earnest hub,

      You love me and praise me every time. I am not worthy of it. if you want to praise, praise Indian education system that generally teaches two to three languages. Please view my hub tri lingual children for more info.

      Thanks,

      Jyoti Kothari

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 8 years ago from Jaipur

      Hi Earnest hub,

      You love me and praise me every time. I am not worthy of it. if you want to praise, praise Indian education system that generally teaches two to three languages. Please view my hub tri lingual children for more info.

      Thanks,

      Jyoti Kothari

    • earnestshub profile image

      earnestshub 8 years ago from Melbourne Australia

      Jyoti, I just finished reading your hub, and as english is your second language you are very talented. I speak only one language English of course, and I admire your ability to speak more than one language. I do have a smattering of Mandarin, but it is terrible! Every time I try I have my Chinese friends rolling around with laughter at my pronunciation!

      Thank you for pointing me to this hub, I will study all the links as well.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 8 years ago from Jaipur

      Thanks for comment. Alan's remark has worth.

    • profile image

      R.S.Reddy 8 years ago

      Your communication skill in writing is evident.Are you also fluent in speaking?

      I really liked Prof. Allan babb's comment regarding speaking english.

    • profile image

      R.S.Reddy 8 years ago

      Your communication skill in writing is evident.Are you also fluent in speaking?

      I really liked Prof. Allan babb's comment regarding speaking english.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 8 years ago from Jaipur

      Dear dutch,

      Spreading each anothers good things ....communication skill....is not it?

      Thanks again.

      Jyoti

    • profile image

      siddharthajag 8 years ago from delhi,kolkata

      nice and interesting i am hopeful of getting more insights from "hub"

    • dutch84 profile image

      dutch84 8 years ago

      You have some excellent articles. Sure. I will spread the word about your hub. and thanks for helping to spread the word about mine.

    • JYOTI KOTHARI profile image
      Author

      Jyoti Kothari 8 years ago from Jaipur

      Dear trsmd,

      Actually i am thankful to you to request a hub of my own interest. I found difficulties in edit mode when down loading, hence some mistakes are still there. I will resolve those whenever there is no message "error in this page".

      Thanks again to share.

      I would also like to meet you in my blog, face book, buzz, yahoo 360 and many other places of your choice.

    • Trsmd profile image

      Trsmd 8 years ago from India

      Thanks for posting my request.. and nice hubpage to share..

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