peeples profile image 90

If your tire got a flat due to a hotel not cleaning up debris, should they be the one paying?


Stayed at a hotel last night. Just after arriving and checking in we suddenly heard the noise a nail in a tire makes. Air began to hiss out quite quickly. By the time we parked in front of our room the tire was flat. Being a Sunday here in the south it took 2 hours just to find a place to fix it, and they had to replace because plugs wouldn't work where the nail was. $122 plus we missed out on the reason we were there last night. I also found 3 more nails in the arrival area and took pics. Desk person didn't care. Would you demand payment from their corporate office?

 

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fpherj48 profile image79

Paula (fpherj48) says

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2 years ago
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  • ChristinS profile image

    Christin Sander (ChristinS) 2 years ago

    Yep this! :)


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ChristinS profile image94

Christin Sander (ChristinS) says

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2 years ago
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    Peeples 2 years ago

    The desk people didn't care. I guess I will see what corporate says. Thanks.


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Tim Mitchell (tsmog) says

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2 years ago
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    Peeples 2 years ago

    Thanks. Customer service is exactly what I mentioned in my email. 2 different shifts of staff didn't even care that it happened there. poor customer service.


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LoisRyan13903 says

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2 years ago
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    Peeples 2 years ago

    Thanks. Hopefully they will do the right thing.

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Eric Dierker (Ericdierker) says

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2 years ago
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    Peeples 2 years ago

    Thanks Eric! They are remodeling at this hotel. I do believe this would be failure to maintain. Got an email back saying I would be receiving a call today. We will see!