Yes, I LOVE amazon.com!
I have never had a problem. It is SO easy to order from them, especially in the winter when I perch at home if the roads are bad.
Even though one of my passions is to hang out at Barnes & Noble, I still order alot of books off Amazon. They arrive in less than a week.
For example I pre-ordered Richard Paul Evan's new book (The Road To Grace), due out early May, last February, and I had it about one day after the book came out. Barnes and Noble didn't have the book on their shelves until about a week later.
Also, sometimes Amazon's books are cheaper to order than at Barnes & Noble. That includes postage.
I have also ordered DVD's, CD's and things I have trouble finding, such as Young Living Oils. So much easier to get things off Amazon.
I trust them implicitly.
Only once did I return something - a DVD for my granddaughter, when I found out her boy friend already bought it for her...and there was no problem returning it, and they credited my account immediately.
I can't applaud Amazon enough, and I will continue to order from them!
Blessings, Sparklea :)