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Review of the Sittercity Website

Updated on December 22, 2017
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Smcopywrite has been a freelance writer for several years. Owning blogs in more than a few niches makes for a variety of expertise.

More than the average services are options with this company

It is a daunting task to look for support to get help taking care of a loved one. The decision of which way to go is not easy. Feelings and emotions make a person second guess everyone tied to the final verdict. This feeling is intensified when kids are involved.

With determination and good judgement it is finally made with the hope it is the the right one. One of the better businesses connected to this sort of choice is Sittercity. The services given to members is a cut above the rest.

Services available

Used as an online resource for individuals searching for support for in home child care, pet care or senior care supervision. Along with these amenities housekeeping and tutoring are available.This is a new idea when it comes to in home service companies.

The business gives members a data base full of resources to locate nannies or babysitters along with other household help. It connects the customer with the resource needed. The results are more than average and member satisfaction enormous when compared with similar companies.

More than one service is an option

Most folks joining discover there it is necessary to use more than one service. In effect, a combination of offerings fit the bill. For example, the home child care along with tutoring is a win/win situation. In more than one instance there is only one person essentially capable of providing both. Others enjoy the option of housekeeping along with pet care. The possibilities of combining are there for customers.

The idea of company used for the youngest and oldest in the family is a novel idea. Utilization of a both services is a godsend for countless people.Not only is there less paperwork, but doing it all in one place means less stress on the overall situation.

A data base full of caring providers means a more comfortable decision on who oversees a person or pet. There is an assurance the final outcome is going to be a good one.

What puts this business a cut above the rest?

Besides the idea of putting sitter services for kids, seniors and pets along with housekeepers or tutors all in one location, there is more. Members are able to rest easier with the choosing this company.

Employees working for this service have been vetted via a background check, references, reviews and detailed profile information. The founders feel a responsibility to create a more stress free decision making process. The entire method used to find a sitter or household help becomes both safe and easy for any registered customer.

Turnover of staff members has proven to be extremely low. This is a sign the company and more importantly customers are more than satisfied with essentials being provided.

Connecting members with workers

Enrolling clients are responsible for posting a job or an essential "want ad" describing in detail what service is needed. After laying out a plan of what action to accomplish the task, the company goes into action. It brings together qualified staff to the customer.

One great aspect of the business is the ability to keep clients anonymous while a search is made for the right employee for the job. Name and other vital client information is withheld until a good match is completed. In other words, when the employee is hired for the job.

The business data base shares personal pictures and other detailed material such as name and age about employees. Although pics are not a great way to select someone, other material in the same packet is an enormous help.

Client benefits in connecting with the right worker

Keeping enormous amounts of personal material about the worker outside of things like social security numbers and pay scales is greatly appreciated. The large expanse of material available or potential clients to peruse is wonderful. An informed decision makes for easy sleeping at night as well as a more lasting working relationship.

Knowing ahead of time whether an individual is okay with pets in a house where kids will be cared for is an example of some of the things on data base criteria. This is the sort of material shared via the network.

There are also options to read the detailed background check and a personal review is the normal work up for employment. This is given as part of the hiring process without exception.

Sittercity has employees who permit verification of a private driving record with a motor vehicle records review. This is excellent if transportation is part of the plan of care. A clean driving record delivers security and assurance in a sitter transporting loved ones in a car.

Members are assigned a particular email box used only for client and worker contact. Anonymity is still present when in use. A unique sign in account name is used. This gives anonymity to members investigating employees for prospective jobs. Countless folks admit this is an admired bonus.

Employees for the company

Applying as a worker is not difficult. Basic contact information is given along with a resume of prior employment history. Applications are online. After submission a background check must be passed. One of the most overlooked aspects for countless business folks is a detailed investigation into identification before being accepted for employment. In other words, does the person on paper match the person being hired.

A reputable third party is hired and responsible for review of the employee or caregiver profiles submitted. If the resume is genuine and fits in with the open position, only the background and identification checks are the final step. Passing all three is needed before an individual is offered a job.

What workers on available

There is a need to get a good fit for customers and workers. That being said, there are some aspects of hiring this company takes which are not found with similar venues.More than a few folks admit is accounts for longer jobs and less discontent on both sides.

Persons coming on staff include sitters, housekeepers and tutors. Details of what hours a person is eligible for work and how often are application questions. These fine points are aspects used to get these folks to a great working place and less turn over or unsatisfied customers.Some view it as an intrusion, but in the long run are happier for it.

Employees are able to turn down a position being offered without having any effect on hiring status. There is an option to receive updated daily info on open positions. If daily is not feasible, there are also weekly info shared. All data is sent via email for either choice.

Data base material is kept up to date as quickly as possible. For instance, if a worker must change open hour status after passing all three requirements for hire, altering the original open hours is not an issue. Revised material is put in place as soon as possible.

The website navigation and info

Besides being easy to move around to find what is needed, this is a site with tons of useful information for new clients. There are several links most newbies find extremely beneficial. These are labeled as Tips and Tools for Parents.

Extra help from links such as How to Hire a Babysitter, Rate Calculator, Parent-Babysitter Interview Checklist and Checking a Babysitter’s References name a few of the materials available.

Live chat is there when needed. A dedicated support team is responsible for answering any questions for members and surprisingly the company's employees as well. This includes any sort of safety concerns typically arising with new customers.

There is also a policy in place of not sharing member personal information with third parties. Online retail sites with this type of privacy policy are appreciated. This guarantees no email box full of spam when working with the business.

Going the extra mile

Linking client and staff is a detailed process. The comprehensive application process is beneficial to both parties. The final decision is certainly in the hands of the customer, but Sittercity does most of the work behind the scenes.

Workers and clients found world wide. Both parties are not always in the jinneighborhood closest to them. There is a filter which makes it unnecessary to look through profiles of employees not in the same area which saves time. Additionally, it decreases the error of accidentally choosing someone outside of a person's area after hours of reviewing resumes and other data.

At this time the number of employees to select from is extraordinary. In the Atlanta Georgia area alone there are close to 6000 eligible Sittercity sitters. This certainly increases the chances of connecting with someone able to do the job giving a sort of surety with the outcome getting great care.

Tons of data is collected and available for review. There is a sitter, housekeeper or tutor photograph, a member of Sittercity is able to know if the employee is a nonsmoker, if personal transportation is given and other facets.

Many share countless items. For instance, a sitter says whether or not they happen to be okay with pets in the house while working. Points of interest like the ages of children this person is personally experienced with, what is the preferred location of sitting (nanny’s home or the family’s home) and other details.

One great one is member’s reviews who previously used the individual’s services. One great one is the time availability for services. Not all clients work 9 to 5 and not all workers are open for these same hours. Someone looking for a third shift individual is able to find them with ease. Other options are things such as full time, part time, available on short notice, overnight, long term, date night or simply after school.

Language is not an issue. Countless are bilingual. Languages spoken even include rare ones like Arabic, Armenian, Bengali, Bulgarian and more.

Military families get the opportunity to use Sittercity membership at no cost. The Department of Defense has a special program available for military families, including active or Reserve National Guard that funds their memberships. The website has a toll free number or website address of where to sign up.

Non registered members get a peek

Even non members are able to take a peek at offerings. Non registered member look at an filtered overview of the company. This means an informed surety of becoming a part of Sittercity is possible.

Affiliates opportunities

There is an affiliate program available. A marketing team is withing the company to help affiliates looking to earn money by recruiting new subscribers or members to the website. Register through Google Affiliates, Shareasale or Commission Junction.


Members telling other people about these wonderful services have an occasion to earn a little money. The company gives a client a $30 Amazon gift card for every new member or sitter referred to the site. Along with the Amazon gift card for the referral the new member gets 30% off of a full membership cost.

How much to join

Expect to pay fees which range in different amounts. Depending on what the clients is looking for. Fees come in the amounts of; annual fee $140, $70 for three months, $35 for one month or free of charge test drive.

There is an option for a free of charge membership trial. The free of charge membership trial is for one week. The members can post a job and preview applications when using the free of charge membership.

Employees pay any fees for using the services provided by Sittercity.


Along with pricing or paying for these great services at Sittercity your free trial does have some limitations. Free trials don’t include unlimited employee evaluations, access to background checks, view reference information or creating saved sitter listings. The site continually requests that you upgrade your membership.

Members with a desire to contact the Sittercity live support are able to reach them at a toll free number. There is member customer service Monday through Friday 7am to 7pm. anything outside of these hours will not be answered with live support staffing.

The referral program is wonderful. However, referrals are made using their referral links that must be posted to your blog, Facebook, emails, etc. this is similar to an affiliate program.

Corporate Program

Sittercity has corporate programs available which permit companies to use their services as a benefit for employees. This is a nice benefit to add to any corporate benefit package. Back up care needs for children or elder care is nice to have to make certain your employees can work knowing the care being provided to their loved ones is exceptional. Additionally, employees can miss less work days because of inadequate childcare or elder care. More productivity and less absenteeism are worth the small price paid to add this company to employee benefit packages.

The website overall is easy to navigate and user friendly for both members and employees

Customer feedback

Customer feedback on the web overall is extremely positive for Sittercity. These are actual customer reviews for the online website.

The business is accredited by the Better Business Bureau and has received several awards for excellent service from Senior Approved and INA or International Nanny Association. They are also identified as a great online industry provider by Inc.500.

There are opportunities to work with Sitter City as an employee

There is no fee for becoming an employee with Sitter city. The enrollment process for both the employer and employee is made simple with this online service provider.

There are advocates for senior care able to help with a final verdict

There are countless companies in the field working to assist families in changing times. Though, this venture started in the forefront of such services.


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    • pmccray profile image

      pmccray 6 years ago from Utah

      What an interesting concept and much needed services. Voted up, marked useful and interesting.