5 Things I'll Make Sure if I'm Going to Have My Own Restaurant
If ever I'm going to set up my own restaurant, I have to make notes on it now while my mind is still untouched by knowledge on how to exploit money from customers. I don't want "Squeeze customer's wallets" as my top priority; I want "Satisfy customer's taste buds and bellies" on the top of the list. That's why I'm going to make a reminder using this hub while I'm still one of the customers.
Some reminders here are not really good business moves because either they can reduce profit maximization or just hard to implement. It's because I don't intend them to. I wrote this in a customer's point of view. I listed the things I repeatedly notice in restaurants which annoy me and compiled them here. I for one believe that the money and profits will just come to you when you give customers what they want and you enjoy what you do.
I hope you pick something up in this hub. If you are an owner of a restaurant, or a diner, fast food, or anything where people buy and eat food, I hope you'll consider this. You might be lucky and convert customers to regulars. Enjoy reading!
1. Speedy service
The first one on the list is quite a common problem to most restaurants yet it still exists. Many times I have experienced either being ignored or forgotten by the waiters. It's a bit annoying if you have to repeat your order to couple of times. I understand that the restaurant's having a lot of customers who also have lots of demands. But still, every customer is special and should be serviced as swiftly and as surely as possible.
2. Stable tables and non-spinning plates
This one's a very small detail, but once you sit in a table where the legs of the table are in uneven levels or when you try to eat your food your plate spins, I'm sure you'll get slightly disappointed. It's easy to adjust the table or fix the spinning plate but once this happens to me in a restaurant, I eventually hate it a little even though the food is really great.
3. Have it in my own place so people pay for the food
Most restaurants are actually only expensive because of their place. This means the money you are supposed to be paying for the food may actually be going to the rent of their location, or maybe the expensive decorations and the golden knives you are using on your steak. Now this is not bad, because maybe their specialty is a very good ambiance or they rented the spot in the mall so that they can be near you.
4. Seat for the soloist
Restaurants should not be only for family dinners, dates, business stuff, or anything that requires two or more people. What if you really like their food but no one is around to eat with you and you also don't want to take it home? The solution is...*drumroll*... solo seats! I haven't actually thought of an idea on how to make it not awkward when eating alone in a restaurant so there it is.
5. Someone to greet you hello and goodbye
I saved this one for last because I think this is a crucial factor in people liking your restaurant. Customers like the pampering and the feel of being family when inside a restaurant, it's not just the food that makes them regulars. I love going to restaurants where as you come in, someone at the doorstep greets you and takes care of you until you finish a great meal and bid you goodbye. It makes the customers feel as if they're welcome and not just there to consume your food and give you money.