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Waiters and Waitresses Secrets: Rate Them for Yourself

Updated on August 19, 2010

 

They have a microwave and their not afraid to use it!

 

We have all been there. You order a steak well done but when you slice into it the inside is still pink. There is no crime in asking for your steak to be cooked the way you like it. After all, you probably paid a pretty penny for it. But, unless it is really slow and you are the only table in the restaurant, you can pretty much count on your steak going in the microwave to get out the last of the pinkness.

 

Talk time costs them money.

 

Many people like to sit and talk for a while after they finish their meals. Especially if you are catching up with an old friend or family member, you can tend to sit an extra 20-30 minutes at the table talking. Or, maybe you are at a working lunch and spend an hour at the table going over paperwork. Waiters and waitresses make more money by serving more tables. If you need to take one of their tables for longer than it takes to eat your meal, be sure to make the tip generous, as you are costing them money every extra minute you sit there.

 

 

They catch hell when you order water.

 

Wait staff receive evaluations on the job just as office workers do and they have goals that they are expected to meet. One major goal in most restaurants is selling add-ons such as alcoholic beverages, appetizers, and desserts. Of course, they don’t expect you to order all three at every meal and certainly they don’t want to push you drink if you don’t want to. But how about try the raspberry lemonade or a virgin margarita to help them out with their stats.

 

Ordering an appetizer for dinner is great!

 

This is the same concept as above. Wait staff are evaluated based on their percentage of add-ons in relation to their total sales. Ordering an appetizer is great for their stats and ordering one as your main course is even better. If you only order the appetizer, they get a 100% add-on rate for your table!

 

They don’t mind your kid’s mess.

 

They serve families with children on a daily basis. They know toddlers are messy eaters. Sometimes parents can feel uncomfortable at the pile of food their child leaves under the table but it only takes the waiter a few seconds to sweep it up. They expect it and it’s really not that big of a deal.

 

They are terrified of parties of 7.

 

At most restaurants, gratuity is automatically added to parties of 8 or more, so parties of 7 are terrifying. There is nothing worse than busting your butt to serve 7 grown people unlimited crab legs for 2 hours straight and then get stiffed. Some people assume that gratuity is added to parties of 6 or more, but most restaurants now start at 8 or more. If your bill doesn’t specifically say gratuity is already added, then make sure you leave an appropriate tip.

 

Everything tastes good.

 

Don’t ever ask a waiter what taste good and expect an honest answer. They will most likely lead you the higher priced items in order to get their ticket average up. Speaking from personal experience, I worked at Red Lobster for a year, telling people how great the tilapia and salmon were, when I have never eaten a piece of seafood in my life.

 

 

Ask for hot water and see what you get.

 

This one if for the germaphobes who insist on a cup of hot water to soak their utensils in before they use them. The waiters have to carry the cup of scalding hot water across the dining room, trying not to spill it and burn themselves. This can irritate your server so much he might lick you plate just out of spite. Trust me…it happens. If you are that concerned about germs, then stay home and cook.

 

They love to switch the coffees.

 

Helpful hint: Don’t be rude to the waitress if you are picky about your coffee type. This is a breakfast house employee’s favorite: switching the decaf for regular. So if you are snappy with your waitress, expect to be wired all day from the coffee switch. This can also work the other way around. Ever wonder why you are still so drowsy after those 3 cups of coffee. They may have pulled the old switcheroo on you!!

 

 

For the waiters and waitresses

Have you ever witnessed coffee switching or steak microwaving?

See results

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    • profile image

      susan smith 

      5 years ago

      wow i am a server and have seen others spit, lick and spunk with cockroaches in ur shake. think about all that b4 u r rude to someone serving u ur food. we r not ur slaves or minnions. this is our job just like u have a job and dont want to b shit on. try the job 4 one day and u will have a new appreciation for those that serve your food to u.

    • profile image

      Konrad Mazurek 

      6 years ago

      Well, you worked at Red Lobster...that speaks for it. That place isn't a restaurant. It is a glorified Subway.

    • profile image

      Stephanie 

      6 years ago

      I would love to meet the idiot who wrote this!! Clearly they have never served before...sure chatty tables to cost us money and yes if you are rude we will mess with you and like any job we all our own tricks of the trade. Unfortunately this guy clearly doesnt get it. It's shit like this that people read and then go to a restaurant and bitch about everything! Do us the favor bud and shut up. Bottom line: your server is a person trying to make a living. Not your verbal punching bag. Treat them respectfully and you will have great service because frankly we don't have time for d bags. And just so everyone is clear we do have feelings. Dont forget to tip! We remember faces :) if you feel your service was bad at leave tip enough for the server to tip out the kitchen, bartenders, bussers and hosts that way you aren't taking put of the servers pocket- it in fact does cost us to serve you :)

    • profile image

      linda 

      6 years ago

      I work at a fine dining restaurant and used to work at a carrabas. first of all, ive never seen anyone do the whole spit in someones food, licked someones plate etc. NEVER.

      also i never saw a steak get microwaved either it always just went back on the grill for a minute.

      the thing about the appetizer as a meal i didn't get. At corporate places you do get rewarded sometimes for selling a lot of appetizers, desserts, etc. but it was never worth the tip money you lose from someone ordering a meal substantially cheaper then an actual entree.

      the thing with the children just made me angry! We don't care?!?!? say WHAT!? it really sucks when kids make an absolute mess. and oddly enough everytime thats happened to me the tip was average but nothing to make up for the fact that i had to clean pieces of spaghetti off the windows.

      definitely don't sit for hours on end either. it does cost us. its also really awful when people do that after the place has closed.

      as for the coffee thing, i have never done that out of spite. im sure it may have happened on accident before. cuz sometimes its hard when you have 7 people all getting coffee, all getting either or reg/decaf, and all the cups look the same haha

    • profile image

      jen 

      6 years ago

      you were on the dot with majority of it, but completely wrong with one category. the kids, no we dont mind the mess. I hate the mess and I hate the fact that most families who leave the big mess, the parent doesnt tip accurately. If your kids leave a mess. tip more than 20% like %30. someones got to clean it up, you sure as hell wont and we dont want to but have to. since you failed at teaching your children accurate behavior while eating out, you should at least tip more.

    • profile image

      Elly 

      6 years ago

      Or how about looking your server in the face. I've dealt with so many persnickety,snobby people.. they wont look you in the eye when they order, and it's almost like they dont WANT you to bring them their food.. I have no idea what you need to do to make those people happy.

    • cblack profile imageAUTHOR

      cblack 

      7 years ago from a beach somewhere

      Thanks for the comment Charlotte. I find it amazing that you have never seen any of these things happening. I have worked everywhere from Red Lobster, to IHOP, to Dominos Pizza in the past and I saw it at all of them. The sad thing is, Red Lobster was the worst one!

    • profile image

      Charlotte 

      7 years ago

      I have worked in a waitress in three completely different restaurants, and none of my collegues have ever switched coffees or put steaks in microwaves- or would even think of it for that matter! ive never seen any of my collegues lick a plate etc., the worst it would come to is that we bitch about the customers. I got a job in a new restaurant for this summer so i'll report back if I do see collegues doing any of this stuff.

    • Eiddwen profile image

      Eiddwen 

      7 years ago from Wales

      I loved this hub. very well written, interesting and funny. Look forward to reading more! Thanks for sharing!

    • cblack profile imageAUTHOR

      cblack 

      8 years ago from a beach somewhere

      Yeah glassvisage, the microwave works good for "my soup is cold!"also.

    • glassvisage profile image

      glassvisage 

      8 years ago from Northern California

      Well said. The microwave one makes me laugh... because it's true :)

      And as for the caffeine one, I can remember sometimes when we didn't have enough time to brew regular coffee when someone ordered it, we would just give decaf and everyone lived happily ever after :)

    • cblack profile imageAUTHOR

      cblack 

      8 years ago from a beach somewhere

      I agree caidon!! I thought the same thing when I used to wait tables at IHOP. It can very dangerous to give people caffeine without telling them. But unfortunatly I have seen it done many times by many waitresses when the customers are rude and mean.

    • profile image

      caidan 

      8 years ago

      The idea of a waitress switching an order out of spite is reprehensible. If my daughter gets caffiene with one of her meds, she will be looking for an ER very soon.

    • samboiam profile image

      samboiam 

      8 years ago from Texas

      Thanks for bringing these truths to our attention.

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