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Gluten Free Pancakes At The Pancake Manor - NOT!!!
I have recently been doing some research on Australian restaurants that offer and advertise 'gluten free' fare. One interesting place is the Pancake Manor. Situated in two locations in Queensland; Brisbane and Ipswich; this establishment offers various meal options! It is quite a social venue for a variety of Queenslanders and visitors alike. A very interesting dining venue indeed!
Furthermore, they offer gluten free pancakes, which is great for those who require a gluten free diet. Many establishments such as this are becoming more coeliac aware and accommodating to various individuals' needs. Curiously, I browsed the pages of the website mentioned above to see which sorts of meals were on offer. I perused various menu items to see what was on offer, observing any fine print, and unfortunately found a disclaimer on their gluten free page.
"Gluten Free Pancakes. Yes We Can!!! We now have gluten free pancakes so now you can have any of our wonderful pancake desserts and not feel guilty (not that we ever do). Unfortunately this is pancakes only and does not include crepes. All products are prepared in the same location and there is a possibility of cross contamination so please ask your wait person if you have any concerns."
I, myself, was quite GOBSMACKED after observing this statement, to be honest. Is there any point in offering gluten free pancakes if gluten intolerants and coeliacs alike don't even know whether an item may or may not contain gluten? Who do the team at Pancake Manor think they are to EXPLOIT a niche market without even taking the appropriate precautions to ensure the accuracy of the information. This is a very weak gluten free dining venue indeed. One who promotes gluten free fare in Australia as such MUST be able to ensure that items labelled as gluten free are, in fact gluten free!
Excerpt from FSANZ (page 15) http://www.foodstandards.gov.au/_srcfiles/ACF2A90.pdf
Gluten Free Labelling Laws
Claims in relation to gluten content of food
(1) Claims in relation to the gluten content of food are prohibited unless expressly permitted by this code.
(2) A claim to the effect that a food is gluten free must not be made in relation to a food unless the food contains –
-- (a) no detectable gluten; and
-- (b) no –
-- -- (i) oats or their products; or
-- -- (ii) cereals containing gluten that have been malted/their products.
(3) A claim to the effect that a food has a low gluten content must not be made in relation to a food unless the food contains no more than 20 mg gluten per 100 g of the food.
-- (a) more than 20 mg gluten per 100 g of the food; and
-- (b) oats or malt
(4) A claim to the effect that a food contains gluten or is high in gluten may be made in relation to a food.
Have they not a clue of the implications of coeliac disease in one's lifestyle? Individuals who require a gluten free diet, particularly coeliacs (who form a vast majority of the gluten free market), must avoid ALL gluten. The cannot even consume "trace amounts" of gluten and be guaranteed to not have a reaction (SILENT OR NOT!)
I am very disappointed that this is the case at THE MANOR and I encourage any Queenslander or visitor to the Brisbane area of Australia with Coeliac Disease or any other medically diagnosed intolerance or allergy to be sure and play it safe. I would NOT recommend this venue to anyone with such food issues. It's pretty obvious that if they aren't confident that their so called 'gluten free' meals are completely gluten free, then why should we be confident in dining with them?
We'll see what comes of it.