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How to fix Nutribullet jamming or locking problem

Updated on June 11, 2015

Nutribullet extractor

Nutribullet latch issue
Nutribullet latch issue

Nutribullet locking problem

If your Nutribullet (model 600 or the latest model 900) causes trouble by not letting the container jar press in and latch, there is a simple solution you can try to fix the Nutribullet jamming problem before calling the Nutribullet customer service number. Locate the three plastic activators on the side of the main unit and try to push them down to see if they can move downward. The activators are the white plastic levers that are spring based mechanisms. If they are stuck and frozen, you found the reason for the container jar not able to press down and latch. To fix this, just drip a few drops of hot water or a few drops of oil and vinegar on the white activators. Wait for a few minutes and press it again. They should move downwards now. Do not use fingers as you may get hurt due to tiny areas of the activators. Use a spoon or other metal instead. I hope this Nutribullet troubleshooting tip helps you before reaching the phone to call customer service. If it did, please vote in the poll shown in the bottom of the article.

Nutribullet activators
Nutribullet activators

Nutribullet problems

Several people have complained about various problems with using Nutribullet. Some of them are:

  • Container jar not latching (stops working)
  • Nutribullet leaking issues
  • Blade rusting issues
  • Return problems

Price of Nutrisystem 600

Nutrisystem is marketed as the nutrition extractor. What is the right price for this product. On the official Nutrisystem website, they have the 2 for 1 special. The total price comes to $160 (six easy payments of $19.99 plus $39.90 shipping and processing). It comes to $80 per piece. Why buy two to get this at $80 a piece? If you wait for a good deal, you can find it for $55 for a single Nutrisystem. Check out Kohls or Bed Bath and Beyond for regular deals. At the minimum you can buy just one of them for $80 at Bed Bath and Beyond using the store's 20% off flyers.

Pros of the Nutrisystem extractor:
The design is very good especially the extractor blade has the cyclonic action breaks through even hard substances like seeds, stem and skin of the fruits and vegetables. I usually clean them up, cut it up and extract the juice. The extractor blade is made of stainless steel and does not need sharpening. The Power base, heart of the system, can be simply plugged into the outlet and there are no complicated buttons to press. Simple and powerful system. The packages comes with a tall cup and two small cups. The user guide and the recipe books are valuable too.

Steps to fix your Nutribullet problem

Follow these easy steps to fix the jamming problem with Nutribullet:

  • Check if the activators are in good shape and not broken. Activators are the white plastic pieces (with spring action to move up and down) in the base unit.
  • Make sure the small plastic extensions (small protrusions in the container jar) in the jars are good and not broken
  • Try to push the activators down and see if they could be pressed down easily. If not, this is most likely the problem why the jar won't latch in place when you the container jar into the base unit and turn. The activators are supposed to move up and down freely. They seem to be frozen and stuck which is causing the problem. This might have happened due to some leakage of juice into the slots.
  • Fix the jamming problem: Inject a few drops of warm water (or just oil and vinegar) into the activators slots and wait for a few minutes. You should be able to press them down now. Do not use fingers to press it down as you may get hurt. Use a spoon or something. If you are able to press down the activators, you are all set and your Nutribullet should start working again.

If all fails, call Nutribullet customer service at 1-855-346-8874 and leave your number. They are good at getting back to you in a few minutes. The first thing they do is to register your unit with your phone, name and address to associate with the bar code of the unit. Bar code is found on the bottom of the base unit.

Hope it helps. Feel free to post your comment if this article helped. Enjoy juicing!

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    • profile image

      David 23 hours ago

      Thank you for the tip. Hot water worked a treat.

    • profile image

      angenette shelton 2 weeks ago

      thanks so much although I didn't read far enough to get to the WD 40 oil I used regular cooking oil and vinegar

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      Natasha 6 months ago

      Thank you thanks you thank you! I was ready to return it to the store. Boiled some hot water and used a teaspoon to carefully drip some of the water over the 2/3 that were jammed. Worked like a charm!

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      Jenny Sutton 8 months ago

      My NutriBullet 900 jammed. I took it back to the store I bought it from. They rang me today to say this item is no longer produced. Before I get another Nutri Bullet I would like to know why Jenny

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      Danielle 8 months ago

      Thank you so much!! I haven't been able to use my Nutri Bullet for months and now it's good as new!

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      Isha 10 months ago

      Thank you so much ....I was really worried when I found it was not working then search online got the way, just one drop of olive oil in each activator,wait for two minutes.. with a plastic knife I pressed the activators ,very surprisingly it started moving.

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      Denise 10 months ago

      I tried the water and the oil didn't work. My Nutribullet is very clean like brand new never had any spills but I tired your ideas anyway. I have the 900 which was quite costly and I'm very disappointed. The 1 white button is stuck like stone the others move freely, any ideas?

    • profile image

      sandy 12 months ago


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      Ste 12 months ago

      Thank you so worked like a magic!

    • profile image

      Lindsay 12 months ago

      Thanks for helping fix my nutribullet, no problem now, was just off to spend more money on a new product !

    • profile image

      Jacob 13 months ago

      I have a problem kinda of like this, i got the actuators to go down, but one of the white actuators is stuck on top of the clear feeds on the jar, and i cannot get it off. SO in other wards of the three clear pins on the rim of the jar that is supposed to press down, did, but that one is now stuck under one of the white actuators, and i cannot get it off now.

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      Clare 14 months ago

      Thank you! Hot water and a screwdriver wrapped in cloth helped push down and unstick the jammed activator.

    • profile image

      Anna 14 months ago

      Thank you! Hot water worked a treat.

    • profile image

      John 18 months ago

      hahaha. I almost throw it out but I suddenly tried searching online how to make it work. I tried putting olive oil, hot water and push push it worked....lols

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      Julie 21 months ago

      Yes it worked within one minute. I wish i read about this three months ago because it happened with my first nutri bullet and i got so angry i threw it in the bin and went out and bought for another nutri bullet. I love it

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      bob watson 23 months ago

      I used a tooth pick to clean around the activators and then used hot water. After repeating a few time I found I could move the activators. I tried the whole thing and it worked like new!

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      Cindy 23 months ago

      I am so excited that I found this - I was all ready to throw out my Nutribullet or try to return it. I am so excited - this is such an easy fix. Why not post it on your site or a facebook for I'm sure the many that have this same problem-probably from a drip? I'm assuming that's why it stuck. I went ahead and put in diluted vinegar and virgin olive oil for preventative-It was so good to hear it start up! I had been getting on a little stool so I could stand way over top of the bullet to push down and try to get the nobs to latch in - ha ha - that would have been a great commercial- little did I know that on the few times of successes I had 'jarred those little white pushers" enough to get it going.

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      Lee 23 months ago

      I used my steam cleaner to unstick the 3 white tabs. Worked like a charm.

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      Brian 24 months ago

      Two out of three were stuck. Hot water and 30 seconds did the trick. Thanks.

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      Nuria 24 months ago

      Mine were stuck too! I was trying to kickoff 24 days of good eating but when the activators failed to activate... and the hunger started to creep up... a danish and chai tea were about to lead to the undoing of me before I could properly start.


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      Michelle 24 months ago

      Activators were stuck. Thanks so much for the tip!

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      APF 2 years ago

      Very helpful! Thank you!

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      Patsy 2 years ago

      Worked for me. THANKS

    • profile image

      palm 2 years ago

      worked like a charm

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      Siara 2 years ago

      Yes!!!! I just put a little olive oil, waited 3 seconds and pushed the latches with the end of a small spoon and voila!! It worked. Thank you so much!!

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      Cheryl 2 years ago

      Drops of warm water worked!!

      Thanks so much! Used a small screwdriver wrapped in a napkin to press down plastic piece after I put a few drops of warm water.

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      Dan 2 years ago

      Thanks for the tips, I thought the bullet was broken until i followed your advice.

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      Stephanie 2 years ago

      This worked for me! Thank you!

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      Malinda 2 years ago

      Nope...still not working. We can press the white buttons down and our clear knobs on the container are in place. This is extremely upsetting as we spent a good $$ or two on this for our baby/toddler.

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      Jacki 2 years ago

      Thanks so much That tip worked!!!

    • profile image

      cathy 2 years ago

      Thank you thank you