TIM HORTONS COFFEE FROM CANADA - WHEN GOOD TIM HORTONS COFFEE GOES BAD
When good Tim Hortons coffee goes bad
Tim Hortons... those of you who have never visited Canada might not be aware, but "Tim Hortons" is a national institution in the Great White North, with close to 3000 locations across the country. Tim Hortons coffee, named/founded after a former Toronto Maple Leaf hockey player, was first sold in 1964. Today, in addition to Tim Hortons locations in Canada, there are over 400 Tim Hortons stores located in the US. Just the other day, Tim Hortons opened up its first 12 new locations in New York City.
Many loyal customers however, are very concerned about a recent decline in the quality of the coffee we have been drinking. More specifically, we have been frequently subjected of late to burnt coffee.
On behalf of these good and loyal customers, the following letter was sent to Tim Horton's corporate headquarters in Hamilton, Ontario:......
Tim Hortons - The Heaven and Hell of Coffee
Letter to Tim Hortons Customer Service
Dear Customer Service / Person in Charge of Calming Down Upset Coffee Drinkers at Tim Hortons:
Being a patriotic Canadian, I have been addicted to the life-affirming caffeine of Hortons coffee for many decades now. In fact, as an infant, I preferred to suckle on a pacifier dipped in a medium double-double, rather than on my mother's teat.
I have shunned the triple-grande-foam-mochalino-caramel-biscottichino of imported caffeine houses (like the one that uses a naked prostitute-mermaid for a logo), in favor of the java being sold in the name of the great former hockey star. As I do not serve in the military, I naturally feel that my loyalty to Tim Horton's is the most patriotic thing I can do. In fact, I planned to give out Tim Hortons gift cards for Xmas this year to all my family and friends (as well as a $200 gift card to my future wife as a wedding present in place of a less meaningful engagement ring).
Yet I have noticed a disturbing trend of late... burnt coffee.
Today, I waited in a typical Tim Hortons morning line up (approximately 7 and 1/2 hours) for my 1st of 17 daily coffees. I actually ordered two coffees: one for myself, and one for my boss at work.
I opened the lid of my coffee cup with the anticipation of an obese child opening the wrapper of a chocolate bar which had been smuggled into a summer camp fat farm.
What did I taste as I had my first sip? Not the taste of your near-orgasmic coffee, but something so burnt is seemed as though it had been brewed amongst the fluids of my 2001 Honda Civic's engine.
Mr. Tim Horton
Sadly, I have been conditioned to expect such disappointment, as the problem is not isolated to one Tim Horton's franchise, but is spreading across the land. I would estimate that at least 20% of the coffees I order from Timmy's has been burned (20% of $1000 = $200 worth of destroyed coffee) I shun to think of the sadness the Colombian coffee farmers would feel if they knew that the beans for which they toiled were so badly treated.
Worse yet, when I brought back the coffee for my boss, she took one sip, looked at me and said "THIS is exactly why you will never be promoted". I estimate that the fall out from this one burnt coffee will be responsible for a future salary loss of approximately $100,000 over the course of my career.
It is with great sadness I write to you in the hope that something can be done to easy my pain, as well as that of the thousands of loyal Tim Hortons coffee drinkers who rely on Hortons coffee each and every day.
Funny Tim Horton clip posted on YouTube (from the CBC's AirFarce program)
- A Saiint Croix Courier article on Jimmy Craig - banned for complaining
"All I wanted was for the owner to be aware of the consistency of this product in his store."
Tim Hortons Official Website
- Tim Hortons Tim Hortons' Corporate Website
Find out all about Tim Hortons coffee from the folks who make it... via their corporate website
Tim Hortons does NOT put Nicotine in their coffee...
- Nicotine in Tim Horton\'s Coffee?
There's a false urban legend about why Tim Horton's coffee is so popular: nicotine.
Just How Many Calories Am I Drinking?
- Tim Hortons - Nutrition Calculator
Use the handy food calculator to view the nutrition information for Tim Hortons coffee and food items
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