Why working at fast food places sucks
I worked at an Arby's for the past 8 months and just recently quit and got a job at a movie theater.
The things you wish you didn't just read
Fast food places (I'm assuming other fast food places would be similar to Arby's) are pretty nasty.
- EVERYTHING is greasy. A few times at Arby's, I had to clean the grease off the computers we take orders with, because the grease gets on everything.
- The floors in the back area are always covered with random pieces of food and junk.
- I rarely saw the people I work with wash their hands, even managers.
- I was cleaning under the pop machine in the drive thru area one day, and I found a fry carton under there. What's so bad about that? It was a fry carton that our Arby's never used while I was working there, so it was AT least a few months old.
- I saw people eating while making food multiple times.
- We had heated draws at Arby's that we would use to stock up fried products during busy parts of the day. Each drawer was for a specific product that had a timer above it. When you put the product in, you set the timer, and when the timer went off you threw away the product (or ate it if you wanted). One of my managers would reset the timers (they get bonuses if we waste less) all the time. I once saw her reset a 40 min. timer twice, so what was only supposed to be good for 40 mins. was in there for 2 hours.
- We had the same sort of thing for fries (good for 7 mins.) but nobody would use the timer, so some people would get fries that were in there for probably half an hour.
- Our coffee is supposed to be good for 5 hours, then a new pot should be made. However, at our Arby's if you bought a cup of coffee at close (1 a.m. in the drive thru), there is a good chance it was made at 2 p.m.
- The sink water was usually really nasty, because nobody ever bothered to change it. (it was green once)
- Sometimes if we didn't have enough beef cooked (it takes 3 hours to cook, so it's really bad to be low on beef) we would have to "push beef". Basically, if we are pushing beef we are either cooking it very fast at 500 degrees (it's usually cooked at 200 I think) OR if we didn't have even enough time to do that, it would just get microwaved.
There's probably a few more reasons why it sucks in this way, but I can't really think of them right now so I'll move on to the next part of it.
The actual job
- First off, minimum wage. (I did get a 10 cent raise just before I left, but it didn't make much difference)
- No holiday pay. I worked Christmas eve for my same junky minimum wage.
- Rude customers (I'll give them their own little section)
- Constant cleaning. If you're not taking an order (I didn't make food because I couldn't legally use the slicer) you were cleaning.
- I worked a 4 hour shift (well a majority of it) standing in a puddle that was in front of the drive thru order taking computer. I had a hole in the bottom of my shoe...
- When I had to close (most saturdays) I would be at Arby's until around 2 a.m.
- I hated anything dealing with the fryer because it was so greasy.
- One day I took constant orders from 11 a.m. until 2 p.m.
- My scheduling was horrible. One week I would work around 20 hours (im in highschool, so that was fine) but then the next week I would work 9. I also had to work 22 hours one weekend during the school.
- I requested ONE day off for the first time in about 3 months and I ended up working.
- I had one manager that would ALWAYS call me to get me to work. Many of the times she would ask me to work past 10 p.m. on a week day (illegal because im a minor) even though I would always tell her I couldn't
- I worked with many slow (at working), incompetent, and just flat our creepy people. One guy I worked with would come in late at night and randomly work off the clock for no reason I know of, even after he was fired.
- Also dealing with co-workers, I'm pretty sure drug testing would get a few of them fired
Well, the same thing goes for this part, there's probably more, but I can't think of them right now.
- Some customers were very rude. On the day I mentioned above where I was busy taking orders for 3 solid hours, one guy complained to me that his sandwich didn't have enough cheese on it. I told him we would make him a new one and he could keep the old one if he wanted, otherwise we would have to throw it away. Then he freaked out and told me to throw it away like it was completely inedible.
- Some people thought they knew more than me. Some people would try to order something we don't have anymore and I would tell them we don't have it anymore, and every now and then I would get the person that just said "yes you do". There was ONE exception to this when I was fairly new and there was some weird off menu sandwich that I guess we still made, but he was still really rude about it.
- Some people in the drive thru would either talk WAY to quite, or would yell.
- Some people would tell me they didn't get things I specifically remember giving them.
- Some people came to the drive thru with diesel trucks and didn't turn them off.
- Some people would take FOREVER to order in the drive thru (we have to take orders and hand out the food in under 150 seconds)
The (few) good things
- Even though it sucked, it was a job and I got money.
- I have a ton of funny (and a few creepy) stories from Arby's.
- I did work with a FEW really cool people.
- 50% off food and free pop
- Some of my managers were really cool and gave me free shakes.
- Sometimes I got to eat the old (but still good) fried stuff.
- When I closed I got to take home all the extra turnovers.