I was in a restaurant this evening with my wife and 2 sons. My wife sent her steak back because it wasn;t cooked in the middle at all. My 22 year old son remarked that he would never send his meal back. He has friends who work in food services and they have told him horror stories about people who send back food. I have a rule in life, never tick off anyone who is handling your food. But both my wife and the waitress were very pleasant manager on duty came by our table to apologize.