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Connectivity Troubles Tested On Call of Duty: WW2

Updated on November 23, 2017
Craig Easom profile image

Craig has been a writer on HubPages since 2013. He is currently studying for Marketing at Nottingham Trent University—in the land of Robin.

(Image of Xbox One official poster) - "Where's the PlayStation 4?" A question many PS4 owners are asking regarding their connectivity to the PlayStation Network, the place where online multiplayer gaming is made possible on the PlayStation 4 console
(Image of Xbox One official poster) - "Where's the PlayStation 4?" A question many PS4 owners are asking regarding their connectivity to the PlayStation Network, the place where online multiplayer gaming is made possible on the PlayStation 4 console

Thank You Sledgehammer Games (Developing Studio Behind Call of Duty: WWII)

I have eagerly been looking forward to getting my hands on a PlayStation 4 copy of Call of Duty: WWII since the launch announcements in October, 2017, a month before the game was finally released.

Everything about Call of Duty: WWII has been simply so exciting, as this was the final return to the World War 2 era setting for the Call of Duty franchise, an era that has been much-awaited from the Call of Duty fanbase since Black Ops 2 (Call of Duty, 2012) disappointed the gaming community by taking the first-person-shooter franchise into the future.

Call of Duty: WWII is the second Call of Duty title making by the developing studio, Sledgehammer Games. It has three key parts to the full-game: an epic World War 2 single player campaign that is focused on the European theatre of the second great war, the iconic return of the multiplayer mode, and the Treyarch-founded return of the Nazi zombies added-extra game mode. Each part is a vital cog in the turning wheels of the "WWII" game overall, and the most exciting and biggest offering is the multiplayer gaming mode.

In "WWII" multiplayer there is simply too much buzz and excitement, as there is the iconic prestige ranking system, the newly added (time-apparent) division class creation system, the iconic World War 2 weaponry and kill-streaks, time-relevant World War 2 scenery (that literally moves, shakes and changes with you), and the newly created War game mode (objective based, following 4 separate large map progression stages).

This brings me to my experiment, not that it was entirely measured by time or productivity, but turned out that way anyways - and boy, were the in-game online connectivity troubles troubling.

Literally, the moment that I started playing "WWII" for the first time I was bombarded by grenades that shook the ground, life-altering bayonet stabs to the chest, and the long awaited double-sided ambush from enemy troops, after being shot from both sided directions. If you haven't guessed already, this is the online multiplayer experience, as I was more than eager to give the online side of the game a good old try before deciding whether or not this would be my go-to multiplayer game for late 2017-running through into the lengthy 2018 seasons.

Perhaps your thinking, "dude, your just a terrible Call of Duty player that couldn't shoot an enemy in the back even if there was the other 5 friendly players giving you one bullet shots to assist you in your online efforts", and the story is true in that I was causing a one-sided massacre for my own team through the vast numbers of times that I was being killed by the enemy forces. This also explains why there were a couple of random messages on my PSN (PlayStation Network) account from random players from multiplayer matches online telling me... to well... fix my connection. Surely, this could have been some unlucky matches where everyones connection was going haywire, but as it turns out the connection problems were not an occasional issue - but rather, a direct issue with my PlayStation 4's wi-fi connection to the router.

What in the world, Raven Software (the confident developing studio behind Call of Duty, 2016's Modern Warfare Remastered). Has your studio been blind-sited by Activision funding that you missed every players heartache with the unknown connectivity to in-game player connections, as I'm sure they would be pleased to hear that the vast majority of gamers are unsatisfied with my (only-ever slightly) off connectivity in-game. Really, Raven Software should have been the true innovators in old-technology for 2016 Call of Duty addition for Modern Warfare Remastered by adding connection bars to the games multiplayer in-game leaderboards. Sure, then you'll say, "well, dude, should've checked your internet connection from your PlayStation 4 system settings, and from here tested the connection speed for issues". Nope, I'm no fool, as I did this on countless occasions and always found that my connection was working seamlessly, so being the cynic that I am, I merely assumed that there was a fault with the Call of Duty online servers. All that it would have taken to save a lot of online in-game grief was connection bars in the in-game leaderboards, and Call of Duty is meant to be the fastest thinking first-person-shooter franchise on the planet, not that this showed in 2016.

(Sorry, it may be worth mentioning at this point that I had quit video-gaming for a few years since the Call of Duty franchise started shifting in the futuristic warfare setting, and that meant that I hadn't been gaming since 2013's failure attempt when developing Call of Duty: Ghosts. Infinity Ward, after the 2013 failure to innovate its multiplayer, only further confirmed their online inabilities to impress with the worst selling Call of Duty title in years, the one titled Infinite Warfare, the official franchise title to launch in 2016).

(And then, to return in 2016 was a nightmare, for pretty much every online shooter gamer that was heavily invested in the Call of Duty franchise in (what-was) its current state, as neither Infinite Warfare or Modern Warfare Remastered had connection bars in its multiplayer in-game leaderboards. Let's not forget to mention that these connection bars had always been implemented in Call of Duty multiplayer titles, as it was even present in Call of Duty, 2008's World at War title).

Praise be the "WWII" online video-game saviour, as it finally returned connection bars to the Call of Duty multiplayer mode. This started a roughly 48 hour online in-game experience experiment where I would test my PlayStation 4 connection to the wi-fi, as honestly, from my PlayStation 4 console side of things it would appear that my connection to the internet was super-speedy, as in the same room (where the PS4 console is situated) all of the internet-connected tech devices are working perfectly as a 100% capacity.

This then brings around the tale of woes where one will feel like complaining, ranting, raging, silently screaming deep within your mind, and this fuels the frustration that follows when pressing on into competitive online gaming, whilst all-the while suffering with poor internet connectivity, as made apparent by the online multiplayer in-game frames-per-second delay. Sometimes this will be full-blown lag (the one bar connection), the 3 second lag in-game delay (the two bar connection), and then the 1 second lag in-game delay (the supposedly perfect three bar connection). Ignore the 'sometimes' three bar connection, as the in-game gameplay for Call of Duty: WW2 has shown you something that no other source on the PlayStation 4 console could explain to you, and that is that there is some serious connectivity internet speed issues with your games console.

For the entire 48 hour online multiplayer in-game gameplay experience on "WWII" it became ever-so clear that my wi-fi connection to the PlayStation 4 was flawed, and this would be way worse at peak times of the day, but just as worse (if not, more worse) at less internet-consumption times of the day. Basically, when there were connection difficulties on "WWII" multiplayer, resulting in a max of a two bar connection, the game is simply unplayable. No ifs, no buts, no amount of gaming dedication, no level of patience, could keep you playing the game with these connectivity issues.

How I Fixed the Online In-Game Connectivity Problems On Call of Duty: WW2 Multiplayer (All Helped, But Still An Unsettling Issue)

- Firstly, I checked the router for any issues, and the router can be found at the far side to the house away from where the PlayStation 4 console is located. Not a problem, as it made sense to bring the router as close to the PS4 as humanly possible, and now the router is no more than a metre away from the victimised gaming console (the PS4). It helped, but there are still wi-fi connectivity issues.

- Secondly, I took to the internet, as after the first step I was all out of ideas. If it had been something super-duper obvious then this problem would have been fixed 48 hours before the in-game play time on "WWII", one of the most competitive first-person-shooter games on the gaming market in 2017. What did I find out? The PlayStation 4 is the satan to the games console online market in 2017 as meat is to a vegan, as Sony has become renowned for their PSN (PlayStation Network) online connectivity troubles. So, clearly I needed to troubleshoot my connectivity problems for online multiplayer gaming time-lags, and there is a lot that can be done to assist in the problems at stake here.

- Thirdly, time to troubleshoot and take the connectivity problems as serious as they were in my one bar connection frustration in "WWII" multiplayer. Now, its time to switch off the router, wait a minute (seriously, count down from 60), and then turn the router back on, as there is a high likelihood that the router is simply in need of a reboot to get its juices flowing. Not working, then now it is time to check that everything that should be plugged in... is plugged in properly, as it can be extremely problematic if certain plugs coming out of the back of the router are not firmly placed in their socket. Basically, if the internet is running perfectly for all other electrical devices around the house, all connecting seamlessly to your homes wi-fi, and it is just the PS4 console that is having lag problems, then it is time to move on... to the next step.

- Fourthly, the simple troubleshoot failed, and it is time to get extremely paranoid. In my reluctant paranoia state that had not been present now for nearly a year of unsatisfying online multiplayer gameplay... I mean seriously, I must just suck at online gaming to not have been more interested in fixing the problems at an earlier stage. In my extreme paranoia, I unplugged all of the external tech devices that I wasn't using, which includes an Xbox One, an Xbox 360, a PlayStation 3, and even switched every iPhone in the house to airplane mode. Still problems, so I got every iPad and shut down all safari tabs, and turned off the wi-fi. Nope, still problems, so its time to move on... to yet another step.

- Fifthly, it is time to turn to the key resolution for this ever-pressing online gaming nightmare conundrum, and these people would be those representing your ISP (internet service provider). After a lengthy conversation, as it turns out the issue is either there being simply too many devices connected to the routers wi-fi, stretching the bandwidth too far, or it is a fault with the router. As it would later turn out, the router is working perfectly, the number of devices has been lowered dramatically, and to no prevail, so it was time to switch to the big guns and increase the fibre broadband from 100 to 300. What this means, I have not a clue, but it is at the very least 3 times better, and even gives you a new and improved router as part of the bundle deal. Coolios, and what this gives you is faster download speeds, an extension on the number of devices that can be linked to the wi-fi at any one time, and hopefully improves the connection speed in which that is delivered when playing the Call of Duty, 2017 title "WWII" on the PlayStation 4.

- Sixthly, given all has been for naught (you unlucky bunny hopper), it is time to shift the connectivity powers of wi-fi, and instead use the old-fashioned internet connectivity powers of the ethernet wired online access. This will increase your PlayStation 4 online gaming speeds of anywhere up to 10x as fast, and prioritises your broadband connection to divert from the wi-fi connection tech devices to the ethernet plugged directly into your router PS4 connectivity. This should reduce all lag connection struggles in multiplayer matches, but if you are like me, then the ethernet plug-in is simply not an option. That takes us to the next and final step.

- Seventhly, reconfiguring your wi-fi connection on your PlayStation 4, and all that this simply requires is deactivating all connections to the PS4 console, and then rest your wi-fi connection to your home router. If this fails, then I am sad to say that there are no more steps in my list of woes for the PlayStation 4 network crisis.

Got a way to fix all connection problems for in-game gameplay lag in online multiplayer gaming, and more specially, the online multiplayer gaming for Call of Duty: WW2, the one that provides in-game multiplayer connection bars, then please, feel free to flood the comments section with suggestions and fully proposed step-by-step directions to the definitive resolution to the issues described above.

© 2017 Dreammore


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