ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

How to Connect an XBOX 360 Controller

Updated on June 22, 2011

Identifying the Issue

Whether this is the first time you are trying to connect your controller to your console, or it disconnected randomly, getting a controller to pair with your XBOX can be very frustrating. Below you will find a series of steps to take to fix your issue from the most likely fix all the way to the more difficult problems. Even if you think that your issue does not involve batteries, etc, it is worth doing all steps just to be sure.

General Pairing Procedure

The first thing you should try is the basic instructions provided by Microsoft.

  1. Ensure that both the console and the controller are turned on.
  2. Press and briefly hold the small circular pairing button on the XBOX 360
  3. Within 20 seconds, press and briefly hold the same button located on the controller, near the battery release latch.
  4. You may need to try this a couple times. If it still does not work, replace the batteries in the controller with a fresh pair of alkalines and try again.
  5. If the issue remains after trying fresh batteries, continue to the next step.

Frequency Interference and Other Issues

If the general pairing procedures do not work, all hope is not lost! Try the suggestions below before abandoning all hope.

  1. If you have a Play & Charge Kit, try using that. Oftentimes this will resolve pairing issues, and the controller should pair properly even after the Play & Charge Kit has been removed. It may not be a permanent fix, so it is wise to keep the kit around, or if you don't have one, buy one from the link above.
  2. Ensure that there are no competing RF devices that may interfere with the communication between XBOX and controller. Devices to be weary of include cordless phones, wireless routers, microwave ovens, and even entertainment devices that use remote controls. My home theatre A/V receiver must be turned off, otherwise my Xbox controllers will not connect to the console. Once they are connected, you can turn the equipment back on without worries.
  3. Turn off the XBOX and disconnect the hard drive and power cords from the XBOX. Then disconnect the power cord from the power brick, and the brick from the wall. Wait at least 15 minutes before reassembling everything and trying again.

If none of the above suggestions help, there is likely a hardware issue with your controller or XBOX. You can test which is the problem based on whether other controllers can connect, or if the issue exists for all controllers. If your product is still under warranty, contact Microsoft support.

Solutions with Questionable Legality

If your controller is out of warranty but is in good condition you can buy another identical XBOX 360 controller (check the selection here) and try to claim warranty on the old controller using the new controller's packaging. Be careful though, as this is technically fraud.


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)