ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Troubleshooting Turtle Beach PX5 Problems

Updated on January 8, 2016
Max Dalton profile image

Max holds a B.S. in mass communications from SIU, an M.A. in communications from U of I, and is pursuing an MBA from Webster University.


Common issues with the Turtle Beach Ear Force PX5 wireless headset include the headset unexpectedly turning off, the mic not working, the transmitter unexpectedly turning off when changing the PlayStation 3 game, hearing hissing or buzzing when the headset is connected to an Xbox 360 wireless controller and more. Troubleshoot the problem to see if you can work through it on your own before replacing your expensive headset or sending it back to Turtle Beach for repairs.

The Turtle Beach Ear Force PX5 wireless headset works with the PS3, Xbox 360 and a computer.
The Turtle Beach Ear Force PX5 wireless headset works with the PS3, Xbox 360 and a computer. | Source

PX5 Unexpectedly Turns Off

  • The Turtle Beach Ear Force PX5 wireless headset automatically turns off after five minutes if the headset doesn't receive any audio signal or if you don't talk into the microphone to save power. As a result, if you're doing something on your gaming console where there is going to be no audio played for an extended period of time and where you won't be chatting with someone, occasionally say something into the microphone to prevent the headset from turning itself off.
  • If you can't power the headset back on after it turns off unexpectedly, the batteries are likely dead and need to be replaced.

How many hours do you play video games per week?

See results

Crackling Sound in PX5 Headset

A slight crackling sound in the background on your Turtle Beach PX5 headset is often the result of a Bluetooth-enabled device being in the vicinity of the headset. Try turning off the Bluetooth-enabled device or disabling the Bluetooth feature on the device.

PX5 Headset Mic Doesn't Work

  • The Turtle Beach Ear Force PX5 headset is guaranteed to work with controllers built by Microsoft and Sony, but not controllers built by third parties. If the chat function on the mic doesn't appear to be working, this may be the reason.
  • If you're using the Turtle Beach PX5 headset with the Xbox 360, try using a different 1/8-inch audio cable to connect the controller to the headset, as the existing headset cable may be damaged or defective.
  • If the incoming PX5 chat feed sounds robotic, that's normal and is a result of using high-definition headphones. The robotic sound is a result of the chat audio being compressed before its transferred over the Internet.

PX5 Echo

  • If you have more than one wireless headset in a close proximity, this may result in an echo effect.
  • You may having your PS3 or Xbox 360 gaming console set up to play chat audio through both external speakers and the headset speakers. navigate to your gaming console's audio settings and set your console up to play audio through the headset only.
  • Ask the person you're chatting with to turn down any chat audio he has being played through external speakers. You may be hearing the audio from his external speakers through his headset.
  • Firmly push in any audio cables connecting your gaming console to the PX5 wireless headset's transmitter.

PX5 Transmitter Turns Off When Switching PS3 Games

You'll experience this problem if your PS3 is set up to output DTS audio. You need to navigate to your PS3's audio settings and change the audio output to Dolby Digital.

PX5 Buzzing or Hissing with Xbox 360

You could hear a buzzing or hissing sound in the Turtle Beach PX5 headset if you have multiple devices that eventually feed into the headset connect to AC power with a three-prong power cable. Take the grounding pin on the cable out of the equation by plugging all of the power cables but one into a two-prong adapter to see if that removes the buzzing or hissing. Alternatively, if you have a charging cable connected to the Xbox 360 wireless controller, disconnect the charging cable to see if that gets rid of the background noise.


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)