Costs of Healthcare Services
According to the text, Health Care USA, it was said,” outpatient hospital visits started increasing during the 1980’s because of medical advances and cost containment measures that allowed hospitalization procedures to be performed on an outpatient basis”(Sultz,Young,2006). And as American medical advances increased then hospitalization decreased. Which in turn caused the availability of hospital visits and beds to decrease tremendously (Sultz, Young, 2006).Also in the text, Health Care USA, it was said,” that the health care reform and the acceptance of managed care as a medical practice caused some hospitals to closed and others to merge which in turn reduced the number of government and community-based hospitals” (Sultz, Young, 2006). As consumers began to opt for other medical institutions that provided outpatient services, hospitals began to suffer financially. Some hospitals were forced to close or merge with other hospitals or medical facilities who were producing more outcomes financially and with consumers (Sultz, Young, 2006).
Doctors and other medical specialists can be affected by the shifts that hospitals are experiencing and forced to return back to school or enroll in programs that can help them specialize in areas that will cause consumers to view hospitals as their main source for treatment. And with the shift that hospitals are experiencing, consumers feel that they must go to medical facilities that can provide them with services that require less recuperation time (Sultz, Young, 2006).
In an article that was submitted in The Washington Post, it was said that consumers are really consumers and hospital staffs alike are concerned about the sanitary conditions of hospitals (Post, 2009).This article also suggest,” that if a patient is needing a special type of surgery that requires hospitalization, that the patient should do research before admitting oneself to the care of the practicing doctor” (Post, 2009). It also said that some of the practicing nurses have noticed that some injuries within the hospital occurred when patients were given wrong medications (Post, 2009). Moreover, this article mentioned that patients should keep up with a list of their medications and acquire the assistances of a social worker or other assistants that are knowledgeable about hospital procedures (Post, 2009). Overall, the concerns that patients and hospital staffs have is enough to cause consumers to look elsewhere for treatments. And if the hospital regulations continue to be ignored or not followed properly then trust in the health Care System can be lost forever.
In addition, it is believed that communication, articulating leadership, team building, and quality management can help an organization prevent active and latent failures (Nash & Goldfarb, 2006). Furthermore, I believe that making advance changes in technology, implementing great quality practices and evidenced-based approaches to care, conducting in-depth physician profiling , and implementing performance measurements can help organizations reduce the potential for active or latent failures(Nash & Goldfarb,2006). In addition the Six Sigma concept or strategy can help an organization account for other aspects of care experience that will impact the organization’s overall satisfaction (Nash & Goldfarb, 2006). The Six Sigma concept can also help organizations to reduce active or latent failures by expanding their systems to cover the entire environment of care delivery while increasing the satisfaction of patients or providers. Moreover, I believe that latent and active errors can be prevented by creating a system that will detect potential design problems quickly and increase the flow of communication by using clinical pathways or guidelines (Nash & Goldfarb, 2006).I believe that implementing performance measures will and can help hospitals to avoid unnecessary financial issues or costs that deviate them from their plan of offering quality care to their patients.
Lastly, Patient centered care is a concept that has been designed to help patients become more involved with their healthcare and instrumental in helping them make healthy life choices based on medical knowledge or information. Therefore, I believe that if hospitals and healthcare organization implement this plan into the infrastructure of their healthcare systems, they will also cut out some of their financial costs. Patient centered care focuses its energies on respecting the values of patients, the cultural diversity of every patients’ background, and specific information that is needed for every patient. Patient centered care is implemented or delivered through the means of Patient self-management (Nash & Goldfarb, 2006). Patient self-management is implemented by providing patients with valuable support and information that goes beyond the basic information that is normally given to those with similar diseases (Nash& Goldfarb,2006)..Healthcare professionals and stakeholders can ensure patient advocacy by providing support and offering patients their knowledge of expertise to what is already known to ensure that patients are achieving their goals.
Sultz, A. H., & Young, M. K. (2006). Health care USA. Massachusetts: Jones and Bartlett Publishers.
Anonymous. (2009).How healthy is your hospital? The Washington post, E, 2. Retrieved January 7, 2010, from http://proquest.umi.com/pqdweb?did=1844429391& sid=4&Fmt=3&clientId=74379&RQT=309&VName=PQD
Nash, D. B., & Goldfarb, N. I. (2006). The quality solution: The stakeholder's guide to improving health care. Sudbury, MA: Jones & Bartlett Publishers.